Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

898 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 1 day ago

Reviews


WT
WALTER T.
Columbia, SC
Mercedes-Benz S500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019
??
Great friendly service. Keeps customer updated.

JB
JAY B.
West Columbia, SC
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019
Despite not having an appointment
We took our Mini in when a “service light” came on. Despite not having an appointment, BMW completed repairs in one day.

Verified Customer
Irmo, SC
BMW 4 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019
Had me in and out less then an hour
Call about 8 in the morning and was in and out by 9:30 with a wash nice guy Leroy took care of me

Verified Customer
Irmo, SC
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019
Customer Service
It is always a pleasure to bring my Mercedes to Brown. They know me by name, they have a loaner and I fell like I get my good service for what I spend. I have been bringing my car there for years and never had a complaint!

IS
IRVIN S.
Hopkins, SC
Mercedes-Benz S320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019
There step by step informing on my car.
They were quick job done right. Price was great..

AG
ANTWAN G.
Sumter, SC
BMW X1
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019
Satisfied customer
Service has been great every time I visit. Customer service is amazing and I wouldn’t take my vehicle anywhere else but here...

RB
RICHARD B.
Irmo, SC
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019
Fast & Accurate
Very fast and friendly

JM
JIMMIE M.
Columbia, SC
Mercedes-Benz SLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018
Great Service
Brown Motor Works, has worked on my Mercedes for years. I am so pleased with the service. The same person works on my automobile every time, and he comes out and talks to me.

GP
GISELLE P.
Orangeburg, SC
Mercedes-Benz CL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018
Fast and courteous service!
Fit me in right before the holidays...can't thank them enough.

Verified Customer
Irmo, SC
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018
Fast service
In and out in one day. Prompt service. Thorough inspection of the vehicle. Not cheap, but very professional.

DB
DESMOND B.
West Columbia, SC
Mercedes-Benz CLA-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2018
Excellent Customer Service
Professional and friendly staff. Trustworthy company!

ME
MONIKA E.
Columbia, SC
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018
Excellent Service
I am always very pleased with the excellent and professional customer service received, as well as my vehicle being service in a timely manner.

LR
LANCE R.
Columbia, SC
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018
The customer service.
When I pulled up i saw a building that look to be clean and a lot of German cars so I knew they must know what they are doing. I was recommended to this shop by a friend that I consider a true brother. He is very picky about who works on his cars so Uou came very highly recomenddd. U spoke to Leroy and he was very pleasant and acomidsting to my needs. He quoted the repair with in a few hours and I gave the go ahead to do the repairs I was called a few hours later to tell me my car was ready to roll. Again great service!!!

SL
Scott L.
Gaston, SC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018
Great work Great people
I could not ask for better service and the people and great and really take care of you.
I would recommend to anyone who needs service on there car

RM
RHONDA M.
Columbia, SC
Jeep Commander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018
Superior service
Every visit has been professional and recommendations for needed service is always thorough.

TM
TONY M.
Columbia, SC
Jaguar XF
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018
2010 jaguar and 1996 bmw 740il
Brown motor works has serviced my cars for on 25 years. I highly recommend brown motor work for first class accurate, diagnostics and exact quotes on repair.
Brown motor works exceed custom satisfaction. Pay less than going to your local dealer and get the same or even better honest quality repair service.
They have years of experience. I always knew that it's the best repair shop that I know and trust. Go visit and see for yourself.

Satisfied customer.

Tony Moreland.

KP
KEN P.
Irmo, SC
Mercedes-Benz 560SL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018
Friendly staff. Great communication. Through work.
Highly recommended.

RB
RANDY B.
Irmo, SC
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
Said it, then did it!
These folks told me just what was wrong and just what was needed. Then, they did just what they said they would do for the price they quoted, which was $300 less than their competition for the same job.

YJ
YOLANDA J.
Columbia, SC
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
Excellent service
The customer service was amazing from beginning until the end!! I received my car back and it was fixed, cleaned and washed!!! Excellent service

KB
KEITH B.
Blythewood, SC
BMW 745Li
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
Great customer service!!!
I love the customer service here. They go one step further to make sure you’re satisfied. They make sure you get where you’re going and will pick you up. The mechanics will talk with you and explain. The advisors and everyone treat you like family.