ReScore Reviews™ (1)
Sorry you feel that way but I'm a little confused by your comments. All service and prices were discussed with your wife prior to any repairs being done. We all have Mothers,wives and daughters here. I can assure you are prices are the same for everyone.
Thank you for taking the survey and giving us the oppurtunity to service your vehicle
While I am sorry you are not pleased with the courtesy car wash I would concentrate on the knowledge and integrity of the repair shop workign on your BMW.Just a word of wisdom.
Sorry for any confusion on the est.I looked back at the estimate we gave you and it looks as if it was $1379.51 for the fronts pads rotors ans sensor and about $725.00 for the rear.Please let me know if we can help in any way.
I am very sorry the rain guards were cracked while we was doing the complimentary car wash after we serviced the vehicle for you.I will be glad to replace the rain guards for you.I would have replaced them that day but I would have to order the parts.
Again i am very sorry for any inconvenience that this may cause
Most shops would just install the unnecessary the new part. When I picked up the car there was no charge and they did a complementary wash!
I’ve always been pleased with their service, knowledge, competence and honesty.
They have also been good about letting me know when it might be smart to think about getting another car just because of anticipated expense of repairs - not that it couldn’t be fixed, just did I want to put that much into a 14 year old car with almost 250,000 miles on it. They are really nice people to work with and they’ve never let me down. I’m a big fan.