Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

798 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review about 10 hours ago

Reviews


DH
DAVID H.
Columbia, SC
Land Rover Range Rover
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018
Extremely professional
Walked in expecting to pay thousands based on my own online research. These guys assessed the problem, called me with the solution and had me on the road in no time. They are now my go to auto servicing provider.

SJ
Sherrod J.
Columbia, SC
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Sherrod said the service was prompt and on time, and everything was completed.
This review was collected via phone interview by Customer Research Inc.

JR
JANET R.
Columbia, SC
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
Service
Price is budget friendly, service is fast and quick no long wait to get car done.

BC
BOBBY C.
Lexington, SC
Mercedes-Benz S550
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
Great customer service
Would definitely return for any further repairs to my Mercedes S550 excellent experience and thanks to the staff for all you do

AO
ALICE O.
Irmo, SC
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
Excellent
I always receive great service from all the staff!!

Verified Customer
Columbia, SC
Mercedes-Benz C300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
Service
Great service without the Mercedes Benz dealer price!

DP
DEANN P.
West Columbia, SC
Lexus RX 330
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
Customer service
The staff at BMW is always very helpful and accommodating whenever I need service. Excellent customer service!

SB
SHARON B.
Aiken, SC
Jaguar X-TYPE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
LEROY!
After 2 months in auto shops in Aiken they couldn’t fix my aging Jaguar which completely Stopped running. I had it towed to the dealer in Columbia, who said they didn’t work on ones that old (2003), but recommended Brown Motor Works. Leroy worked until he figured out the problem, and although they didn’t have the parts, he was able to locate them, even as far away as China! He was also mindful of my limited income now that I’m retired, and I think that’s what I appreciate most of all.

HB
HERBERT B.
Chapin, SC
FIAT 500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Mobile Glass Repair
Ernie was “Johnnie on the spot.” Came our immediately was was ready to repair the glass the next day.

MC
MICHAEL C.
Cayce, SC
Volkswagen New Beetle Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Your people make it great ones in the front and back
Your people make you great your are a 10 in my book

JB
JENNIFER B.
Irmo, SC
Mercedes-Benz GL-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Outstanding
The staff is very courteous and knowledgeable. They were able to identify and fix a problem that another repair shop could not fix.

Verified Customer
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Dependable!
Great, dependable service. Knowledgeable, honest, helpful mechanic! Definitely recommend!

SL
SAMUEL L.
Columbia, SC
Volvo S80
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Regular service
The service all employees give to me.

CC
CLAYRISSE C.
Sumter, SC
Mercedes-Benz GLE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
Great Customer Service
The staff is super professional and great attention to detail. I drive 75 min to take my vehicle to them.

CP
Christopher P.
Columbia, SC
Mercedes-Benz E-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Christopher said that the place is the best in the area, he was late for his appointment and they still provided a loaner and completed his vehicle by the time he returned. They provided impeccable customer service and he is their new loyal customer.
This review was collected via phone interview by Customer Research Inc.

JB
Jason B.
Lexington, SC
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Jason said this business was great. He is new to the area and 4 people told him to go here. He had a great experience. He dropped off his vehicle and they texted him the diagnosis and estimate for repair. Every thing was great.
This review was collected via phone interview by Customer Research Inc.

CJ
CHRIS J.
Columbia, SC
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018
Excellent Auto Techs
Always great service and advice, BMW experts for sure. Best I have ever used and I’ve tried many.

JB
JASON B.
Lexington, SC
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Great service
Just moved here from Charleston and this place is awesome!

LP
LASONYA P.
State Park, SC
Mercedes-Benz C300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
HONESTY
I had a great experience with BMWorks.. I thought I needed an expensive brake job, but they called me and told me I didn't. I was so emotional by their honesty. A business of honesty and integrity!

TV
TERRI V.
Lexington, SC
Mercedes-Benz E550
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018
Excellent service and dedication to detail
I am a customer for life now. They were able to fix a problem another mechanic couldn’t and detailed the trouble in their report. Both Scott’s and all employees are dedicated to doing a great job! I was very impressed!