Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

749 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review about 17 hours ago

Reviews


Anonymous avatar
Verified Customer
Blythewood, SC
Ford Police Interceptor
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018
Awesome friendly people that love their jobs
Awesome awesome awesome awesome awesome people so nice nice nice Leroy the best he’s awesome super super duper

Anonymous avatar
Verified Customer
Lexington, SC
BMW X3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018
Trustworthy
We can always count on courteous service and an honest assessment of our vehicle at Browns. We would not trust our car to anyone else.

PP
Pravin P.
Columbia, SC
Mercedes-Benz GLK-Class
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/21/2018 Category: Service
Pravin said the service was good. However, he said he had to wait a little longer than expected.
This review was collected via phone interview by Customer Research Inc.

PF
PATTIE F.
Columbia, SC
Volvo V70
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018
Great Customer Service
I needed to have my oil changed and coolant checked on my 2004 Vovlo station wagon and Brown Motor Works was able to service it the same day that I called. I am very pleased with the service, receiving my vehicle inspection by text and the costs. I will continue to have my car serviced there in the future.

SG
Sammy G.
West Columbia, SC
BMW 745Li
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Sammy said the business did everything they said they would do and their work was up to par.
This review was collected via phone interview by Customer Research Inc.

JS
Jackson S.
Signal Mountain, TN
BMW 5 Series
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2018 Category: Service
Jackson said the business did a good job. They kept him informed, and he appreciated online status updates. The service was on the pricey side.
This review was collected via phone interview by Customer Research Inc.

SB
Sandra B.
Chapin, SC
MINI Cooper Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Sandra said the staff was very professional and enthusiastic.
This review was collected via phone interview by Customer Research Inc.

JT
Jerrold T.
Columbia, SC
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Jerrold said the customer service and the service were excellent. The employees were fast and they go out of their way to help in any way they can. Scott and Leroy are the best and RA is a very good business owner.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Prosperity, SC
MINI Cooper Hardtop
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018
great service
The experience is always so positive.

NG
Nick G.
Chapin, SC
Mercedes-Benz GL-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Nick said the technicians does fine work. The experience was good. He has used them for a long time because they do a great job.
This review was collected via phone interview by Customer Research Inc.

GB
Guy B.
Columbia, SC
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Guy said the business does what they say, in the time they told him, and they keep him informed.
This review was collected via phone interview by Customer Research Inc.

JF
John F.
Columbia, SC
Mercedes-Benz ML350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
John said the business has always done a good job. He said they let him know what needs to be done, what the cost will be and the work gets done.
This review was collected via phone interview by Customer Research Inc.

JD
JAMES D.
Irmo, SC
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018
Great Customer Service
They are very nice people and seem to provide an excellent service.

FR
Frances R.
Blythewood, SC
Mercedes-Benz E320
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Frances said the business does a great job and her vehicle runs great.
This review was collected via phone interview by Customer Research Inc.

BR
Bubba R.
North, SC
Land Rover Defender 90
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Bubba said the business handled the service well and they kept him informed during the whole process.
This review was collected via phone interview by Customer Research Inc.

AM
ANN M.
Columbia, SC
MINI Cooper Hardtop
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018
REPAIR OF 2004 MINI COOPER
THIS IS THE SECOND ENCOUNTER MY DAUGHTER HAS HAD WITH THIS COMPANY.THE WORK IS EXEMPLARY.THEY EVEN WASH THE CAR AND CLEAN IT AFTER THE REPAIR.ALL REPAIRS ARE EXPLAINED BEFORE THE WORK IS DONE AND THE ATTITUDE OF EVERYONE THERE IS INVITING,.VERY KNOWLEDGEABLE AND ATTEMPTS TO CONFORM TO THE CUSTOMERS SCHEDULE.

KS
Khalid S.
Columbia, SC
Mercedes-Benz 300SD
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Khalid said he has been dealing with the business for years. They are very good, and he is very pleased with them.
This review was collected via phone interview by Customer Research Inc.

WB
Willie B.
Columbia, SC
BMW 328i
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Willie said the business did exceptional quality work.
This review was collected via phone interview by Customer Research Inc.

JC
Joel C.
Columbia, SC
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Joel said he was impressed with his service. The work was excellent.
This review was collected via phone interview by Customer Research Inc.

BH
Bo H.
Columbia, SC
BMW M5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Bo said the business treated him nicely and the repairs were done in a timely manner. He also said the cost was less than expected.
This review was collected via phone interview by Customer Research Inc.