Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

566 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


SC
Seth C.
Charlotte, NC
Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/16/2019 Category: Service
Seth said one of their decorations on the mirror looked like it was ripped down and thrown in the back seat. He added it is a great place to take a vehicle for service. They did good work and they were honest.
This review was collected via phone interview by Customer Research Inc.

BB
Bridget B.
North Carolina
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Bridget said they were quick and gave her explanations to the questions she had. She said they are good mechanics. She was due for an oil change and wished they had asked if she wanted to take care of that also.
This review was collected via phone interview by Customer Research Inc.

RF
Ryan F.
North Carolina
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Ryan said the business is easy to work with.
This review was collected via phone interview by Customer Research Inc.

JJ
Jessie J.
North Carolina
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Jessie said they are honest, straight up and forward. He added they didn't tell him at the time they added in repairing the brake rotor, which was fine with him because he knew what he was in for, but could be an issue with someone else.
This review was collected via phone interview by Customer Research Inc.

RB
Roger B.
North Carolina
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Roger said the business has reasonable prices and the staff explain the vehicle's problems in a way that is easy to understand. He said he will definitely use their services again.
This review was collected via phone interview by Customer Research Inc.

EP
Earline P.
North Carolina
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Earline said the customer service was excellent and the employees were honest.
This review was collected via phone interview by Customer Research Inc.

NR
Nancy R.
Charlotte, NC
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019
The staff from reception to the mechanics are very attentive and helpful! They openly communicate from beginning to end.
I had been looking for a business I could trust. I have not been disappointed in the least. The staff has serviced my vehicles in a timely manner and did not add other “needed” repairs. They were upfront about cost and it has always been reasonable. The reception area staff is awesome. I enjoy my wait time due to their graciousness. Thank you!

BN
Briana N.
Concord, NC
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Briana said that the place got everything done properly and they were done on time.
This review was collected via phone interview by Customer Research Inc.

MR
Mike R.
Concord, NC
Chevrolet S10 Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019
Trustworthy mechanics/service manager's great attitude
liked the service and the price.

DW
Dick W.
North Carolina
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019 Category: Service
Dick said the staff are honest and they don't try to sell him what he doesn't need. He also thinks the business has fair pricing and the service is always done in a reasonable amount of time.
This review was collected via phone interview by Customer Research Inc.

RE
Rob E.
North Carolina
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Rob said that the place has great people on staff, the owner Brandon makes sure that he talks to every customer, he explains what the vehicle needs and has developed a very good connection with people.
This review was collected via phone interview by Customer Research Inc.

BK
Ben K.
North Carolina
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Ben said they are great. They do a good job there.
This review was collected via phone interview by Customer Research Inc.

JF
John F.
North Carolina
Dodge Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
John said that everything was fine at the place.
This review was collected via phone interview by Customer Research Inc.

RE
Ritchie E.
North Carolina
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Ritchie said the business does good work. He really appreciates the truthfulness.
This review was collected via phone interview by Customer Research Inc.

JA
Joe A.
Concord, NC
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019
My Honest Mechanic #1
My Honest Mechanic is a godsend!! This auto mechanic shop is a family-oriented, honest business. The auto mechanics, led by Brandon, are highly skilled, personable, and professional. The receptionist (Dee-Dee) is wonderful to work with for scheduling appointments and for all administrative needs. I highly recommend My Honest Mechanic!!!

ET
Eva T.
North Carolina
Mercury Mariner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Eva said this business is kind, they have good customer service, and good prices.
This review was collected via phone interview by Customer Research Inc.

RH
Rusty H.
North Carolina
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Rusty said the business provided good customer service.
This review was collected via phone interview by Customer Research Inc.

AG
Amanda G.
North Carolina
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Amanda said the employees completed her service super quick. They provided great service. They provided really awesome work.
This review was collected via phone interview by Customer Research Inc.

HS
Heather S.
North Carolina
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Heather said that the staff was very nice, honest, and professional, and they got the job done.
This review was collected via phone interview by Customer Research Inc.

NT
Nick T.
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018
True customer care
Excellent service, nicest staff, and most trustworthy mechanic I've found in the area. I know I'm only getting the repairs done that are necessary. Brandon and his staff shop for the best values on parts and shared with me different options. Flexible in getting additional work done in the same day. Overall, best service you'll find and with the comfort they are honest and not pushing unnecessary sales and services. Highly recommended.

Displaying Review 1 - 20 of 566 in total