Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

566 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


AV
Alan V.
North Carolina
Honda Civic Si
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/08/2018 Category: Service
Alan said he was happy with the service, but whoever took his vehicle for a test drive decided to go through his cd's. That is why he wouldn't recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KJ
Keith J.
North Carolina
Volkswagen Jetta
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/03/2015 Category: Service
Keith said he took his vehicle to this business to be repaired. He could have died on the side of the road because of the work they did. The repair was not completed right. He would not recommend them to others because of the reasons mentioned.
This review was collected via phone interview by Customer Research Inc.
Brandon T., Owner from My Honest Mechanic responded on 03/24/2015

”Thank you, Keith, for taking the time to leave a review. During your visit to our shop, you did decline to have a necessary repair done on your vehicle. We did not feel it was safe for you to drive in that condition, and for that reason, you signed an acknowledgment that you declined the service against our advice. Our customer safety is really important to us.


SC
Seth C.
Charlotte, NC
Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/16/2019 Category: Service
Seth said one of their decorations on the mirror looked like it was ripped down and thrown in the back seat. He added it is a great place to take a vehicle for service. They did good work and they were honest.
This review was collected via phone interview by Customer Research Inc.

BB
Bridget B.
North Carolina
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Bridget said they were quick and gave her explanations to the questions she had. She said they are good mechanics. She was due for an oil change and wished they had asked if she wanted to take care of that also.
This review was collected via phone interview by Customer Research Inc.

RF
Ryan F.
North Carolina
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Ryan said the business is easy to work with.
This review was collected via phone interview by Customer Research Inc.

JJ
Jessie J.
North Carolina
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Jessie said they are honest, straight up and forward. He added they didn't tell him at the time they added in repairing the brake rotor, which was fine with him because he knew what he was in for, but could be an issue with someone else.
This review was collected via phone interview by Customer Research Inc.

RB
Roger B.
North Carolina
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Roger said the business has reasonable prices and the staff explain the vehicle's problems in a way that is easy to understand. He said he will definitely use their services again.
This review was collected via phone interview by Customer Research Inc.

EP
Earline P.
North Carolina
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Earline said the customer service was excellent and the employees were honest.
This review was collected via phone interview by Customer Research Inc.

NR
Nancy R.
Charlotte, NC
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019
The staff from reception to the mechanics are very attentive and helpful! They openly communicate from beginning to end.
I had been looking for a business I could trust. I have not been disappointed in the least. The staff has serviced my vehicles in a timely manner and did not add other “needed” repairs. They were upfront about cost and it has always been reasonable. The reception area staff is awesome. I enjoy my wait time due to their graciousness. Thank you!

BN
Briana N.
Concord, NC
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Briana said that the place got everything done properly and they were done on time.
This review was collected via phone interview by Customer Research Inc.

MR
Mike R.
Concord, NC
Chevrolet S10 Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019
Trustworthy mechanics/service manager's great attitude
liked the service and the price.

DW
Dick W.
North Carolina
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019 Category: Service
Dick said the staff are honest and they don't try to sell him what he doesn't need. He also thinks the business has fair pricing and the service is always done in a reasonable amount of time.
This review was collected via phone interview by Customer Research Inc.

RE
Rob E.
North Carolina
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Rob said that the place has great people on staff, the owner Brandon makes sure that he talks to every customer, he explains what the vehicle needs and has developed a very good connection with people.
This review was collected via phone interview by Customer Research Inc.

BK
Ben K.
North Carolina
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Ben said they are great. They do a good job there.
This review was collected via phone interview by Customer Research Inc.

JF
John F.
North Carolina
Dodge Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
John said that everything was fine at the place.
This review was collected via phone interview by Customer Research Inc.

RE
Ritchie E.
North Carolina
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Ritchie said the business does good work. He really appreciates the truthfulness.
This review was collected via phone interview by Customer Research Inc.

JA
Joe A.
Concord, NC
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019
My Honest Mechanic #1
My Honest Mechanic is a godsend!! This auto mechanic shop is a family-oriented, honest business. The auto mechanics, led by Brandon, are highly skilled, personable, and professional. The receptionist (Dee-Dee) is wonderful to work with for scheduling appointments and for all administrative needs. I highly recommend My Honest Mechanic!!!

ET
Eva T.
North Carolina
Mercury Mariner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Eva said this business is kind, they have good customer service, and good prices.
This review was collected via phone interview by Customer Research Inc.

RH
Rusty H.
North Carolina
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Rusty said the business provided good customer service.
This review was collected via phone interview by Customer Research Inc.

AG
Amanda G.
North Carolina
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Amanda said the employees completed her service super quick. They provided great service. They provided really awesome work.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 566 in total