Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

531 Reviews

100% Would Recommend
Latest Review about 8 hours ago

Reviews


AV
Alan V.
North Carolina
Honda Civic Si
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/08/2018 Category: Service
Alan said he was happy with the service, but whoever took his vehicle for a test drive decided to go through his cd's. That is why he wouldn't recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KJ
Keith J.
North Carolina
Volkswagen Jetta
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/03/2015 Category: Service
Keith said he took his vehicle to this business to be repaired. He could have died on the side of the road because of the work they did. The repair was not completed right. He would not recommend them to others because of the reasons mentioned.
This review was collected via phone interview by Customer Research Inc.
Brandon T., Owner from My Honest Mechanic responded on 03/24/2015

”Thank you, Keith, for taking the time to leave a review. During your visit to our shop, you did decline to have a necessary repair done on your vehicle. We did not feel it was safe for you to drive in that condition, and for that reason, you signed an acknowledgment that you declined the service against our advice. Our customer safety is really important to us.


YO
Yvette O.
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
Living up to the name! Finally! An HONEST mechanic!
My vehicle is a 1994 and is starting to show signs of age. One of her "brains" started to fail. One mechanic said to scrap her because I'd never find one. Then I found MHM...Brandon and crew knew how to save my wonderful car and have NEVER steered me wrong in what she needs when I detect trouble. Great and reasonable pricing, too!

BA
Brigitte A.
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
I'm beyond satisfied
They are very honest and prices are very reasonable..Brandon was very helpful..Go check them out, you will not be disappointed..

JA
Joe A.
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
Honest & great to do business with!!
Honest & great to do business with!!

RB
Randy B.
Charlotte, NC
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/22/2018
Trust
In the automotive world it is hard to trust the information you are getting. You have the fear of being up sold on items you really do not need. During my visit I felt that there are three words that best describe the impression of the team. Honesty, Integrity, and Respect, those words are at the foundation for any positive business. As you leave your vehicle you have a feeling of being treated like what you say matters, and you understand that the team there realizes that the safety of your family is important to them. I was very impressed with the office staff and how much she cared about the customers. How wonderful it is to see individuals that truly care about you.

CS
Chrystal S.
North Carolina
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Chrystal said the business did a good job and she really appreciates all of the help.
This review was collected via phone interview by Customer Research Inc.

BM
Benjamin M.
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018
Great Service Great People Great Experience
My Son who is living away while at college had a major break down with his vehicle. Having been a mechanic for 40 plus years it was difficult not to be able to help him while I'm so far away. The entire Staff at my Honest Garage was very Professional, courteous, and reliable. I must also mention they did an outstanding job on the repair. I would highly recommend them to anyone who needs an excellent Mechanic who is honest, Fair, reliable and a pleasure to deal with.
Sincerely
Peter Muller

NC
Nick C.
North Carolina
Dodge Caliber
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Nick said the staff is always thorough and informative. The process is explained in detail and the work is guaranteed.
This review was collected via phone interview by Customer Research Inc.

JD
John D.
Concord, NC
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
John said the business's service was perfect satisfaction and experience.
This review was collected via phone interview by Customer Research Inc.

YW
Yolanda W.
Charlotte, NC
HUMMER H2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Yolanda said the customer service was great. The employees did a wonderful job, she loves them and was so pleased with the work.
This review was collected via phone interview by Customer Research Inc.

CB
Chris B.
North Carolina
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Chris said the business is honest and he recommends them.
This review was collected via phone interview by Customer Research Inc.

JG
Jordan G.
North Carolina
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Jordan said it was good service and they were honest.
This review was collected via phone interview by Customer Research Inc.

TR
Tricia R.
North Carolina
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Tricia said this business's staff was really good, very nice, and did a good job.
This review was collected via phone interview by Customer Research Inc.

MA
Matt A.
North Carolina
Scion tC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Matt said that he would highly recommend this business for service. Brandon is just awesome.
This review was collected via phone interview by Customer Research Inc.

MC
Mandy C.
Harrisburg, NC
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018
Their Name Says It All
I have used My Honest Mechanic in Harrisburg for a couple of issues with my company's work vehicles. They are very prompt, upfront about pricing and take the time to explain what needs to be done and what has to be done with the trucks. Great to work with.

SP
Shirley P.
Harrisburg, NC
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Shirley said Brandon and DeeDee do excellent work. She stated she would like them to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

JF
Jimin F.
North Carolina
Porsche Boxster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Jimin said they were very fast, polite and honest
This review was collected via phone interview by Customer Research Inc.

KA
Katelyn A.
North Carolina
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Katelyn said that the place treated her well, helped her out with her problem, and did all they could as fast as they could to get her back on the road again.
This review was collected via phone interview by Customer Research Inc.

SG
Shanta G.
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Wonderful
After Hurricane Florence my family and I were preparing to go back home. The night before I ran out to get gas for the trip and the car overheated. Just what I needed after a week of hotel bills and not even knowing if I had a home to get back to. I jumped online and at first I wondered about the company because of the name but then I read the reviews. I know there are times when the reviews may not be completely true but I just had to take the chance. I left a message that same night and by 8:15 the next morning I was on the phone with Dee Dee...quickly I was able to tell I was talking to a "real" person not someone who was going to take advantage of my situation. From the time I called AAA to have the car towed, figuring out the issue and repairing it I knew they jumped right on it. We were pushing at noon check out that I got extended to 1 p.m. but I kid you not as we were pushing the luggage cart down to the lobby to wait for their call my cell rung as "soon" as I had gotten off the elevator. The shop was less than 6 minutes away. Loved it! They really and truly are good folks. Speaking from someone who works with the public that is hard to find these days.

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