Overview

Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

1056 Reviews

92% Would Recommend
Latest Review about 7 hours ago

Reviews


SC
SUSAN C.
Marble, MN
FORD ESCAPE
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/21/2016 Category: Sales
Friendly staff
Staff was very friendly. I got a fair trade for my car. I was happy with my experience at iron Trail Motors

TL
TIMOTHY L.
Virginia, MN
TOYOTA TUNDRA 4WD TRUCK
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2016 Category: Sales
Friendly service
Friendly service

MS
MARSHA S.
Aurora, MN
CHEVROLET SONIC
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/23/2016 Category: Sales
Sales person
The Sales person was very nice. He showed everything there was to see and learn bout the car. He was very polite. He knew his business.

WR
WILLIAM R.
Two Harbors, MN
TOYOTA TACOMA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/30/2016 Category: Sales
Easy to deal with
Fast and easy to deal with

NK
NICOLE K.
Virginia, MN
NISSAN VERSA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/19/2015 Category: Sales
Great place to buy a car.
Friendly and professional service. They keep the customer in mind with everything they do.

CB
CYNTHIA B.
Thief River Falls, MN
TOYOTA RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/01/2015 Category: Sales
friendly, helpful and understanding sales associates. wonderful service manager whom is very knowledgable and helpful.
I would purchase from Iron trail again. They are worth the drive.

NY
NANCY Y.
Virginia, MN
CHEVROLET BLAZER
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2015 Category: Sales
Customer service was great
All in all the service was great but I believe that another sales representative could of helped me. I felt that the sales representative that was helping me was helping to many customers at once.

PJ
PATRICK J.
International Falls, MN
TOYOTA CAMRY
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2015 Category: Sales
they stress they will always be there with help- just call anytime with any concerns
I feel that we will always be helped with any concerns and well taken care in the future with the care of our new car

SM
STEVEN M.
Eveleth, MN
CHEVROLET SILVERADO 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2015 Category: Sales
Price was right
Salesman sold us the car on Saturday and they fired him on Monday. He was a very nice young man. This did not leave us with a good opinion of the business. The Skytta ownership group has fired employees like this in the past. I will now switch my business across town to the Waschke GM dealer..This will be my last purchase from Iron Trail.

SH
Scott H.
Ely, MN
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/07/2015 Category: Sales
2015 Silverado LS
I will start off by saying I've bought and sold many vehicles in my young 36 years and mostly stuck to my local dealership when buying new, that being said dealing with Iron trail was a breath of fresh air. I new exactly what my trade was worth going into this deal and of course I got less than a high book offer. I explained to the sales manager that I wanted a new dealer relationship and we ended up making a deal for a fare trade. The salesman was kind and helped out as much as he could, Nice guy. There was a problem with accessories. I felt this was handled poorly and was told nothing as far as when the accessories would be in. When I have ordered things in the past the service people knew exactly when the items would be delivered so I had piece of mind. I expected the salesman to "get on it" he fell short in that aspect. I consider everything important right down to the little things not just the selling of the vehicle. My over all experience of Irontrail was good and look forward to working with them again.

FM
FLOYD M.
Cook, MN
TOYOTA HIGHLANDER
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/27/2014 Category: Sales
customer service
Thank you for an efficient buying experience

AE
APRIL E.
Hibbing, MN
TOYOTA RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2014 Category: Sales
Great sales representative's
Friendly people nice atmosphere.
Steve T., General Manager from Iron Trail Motors responded on 09/25/2014

April-

We do appreciate your business and glad to hear you had a good experience in buying your RAV4. I know you will enjoy your vehicle, the RAV4 is one of the hottest SUV's on the road today.

With your Toyota Care program we look forward to seeing you in the shop and please don't hestitate to let us know how we can be of service to you.

Steve Torrence
General Manager
218-741-2355

DK
DAN K.
Hibbing, MN
CHEVROLET SILVERADO 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/24/2014 Category: Sales
Timely matter
They came out in a timely matter when I was looking.. And process was in good time. The only thing I would change about it was he had to keep running to other building for paper work.. But this was my first time dealing with iron trail and I will be going back in future!
Steve T., General Manager from Iron Trail Motors responded on 08/24/2014

Dan-
Thank you for your purchase, your business is important to us. I apologize for our computer issues that caused the back and forth but we do appreciate your patience.
Thanks again, stop by and say hi when you're in the area. 
Steve Torrence

General Manager
218-741-2355

CL
CINDY L.
Iron Junction, MN
TOYOTA RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/04/2014 Category: Sales
Hometown dealer
Everyone was friendly and willing to negotiate a fair deal. Fritz went out of his way to make me happy.
Steve T., General Manager from Iron Trail Motors responded on 08/04/2014

Thank you Cindy for your business, you are an important customer to us. Fritz really enjoyed working with you.  Please let us know how we can serve you in the future.

Steve Torrence
General Manager
218-741-2355

KB
KRISTINE B.
Soudan, MN
CHEVROLET TAHOE
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/01/2014 Category: Sales
great customer service
Great customer service. Mike was great to work with.
Steve T., General Manager from Iron Trail Motors responded on 08/02/2014

Kristine thank you for your purchase.  We appreciate your business and please let us know how we can be of service to you in the future.

Steve Torrence
General Manager
218-741-2355

CT
CAITLIN T.
Hibbing, MN
Chevrolet Malibu
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/16/2019 Category: Sales
Great... but
Dean was great helping us would recomend him 10/10. But after he helped find the vehicle we needed the next person to help us finalize the sale was too pushy on the extra packages which I get it he's a salesman, it was still too much. Then we received multiple emails and phones calls asking for a review which was pretty obnoxious. So yes I would recommend going to see Dean to buy a vehicle but would also warn that Iron trail is still very pushy even after the sale.

SG
SCOTT G.
Eveleth, MN
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/05/2019 Category: Sales
Car buying
They took care of any problems I had, salesman misrepresented the warranty the car had , but the finance guy was truthful about it,, could have had better financing opportunities, for same auto though other dealers,

MF
MICHELLE F.
Virginia, MN
Toyota RAV4
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/09/2019 Category: Sales
Satisfied
The salesperson I had was very nice knowledgeable.
I was a little disappointed in the financial Manager tried to put me in a vehicle that I could not afford and didn't even tell me about it.
And found out the vehicle I did purchase was marked over blue book value.
But because of the salesperson I had I am satisfied he was a very nice guy.
Jeff B., Sales Manager from Iron Trail Motors responded on 03/19/2019

Michelle, thank you for your review. We will be sure to pass along your review to your sales consultant, Robby. I hope you are enjoying your Rav4!


Verified Customer
Keewatin, MN
Toyota Corolla
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/26/2018 Category: Sales
Frustrating
Salesman was difficult to talk to and didn't have much knowledge of the vehicle.
Calls were not returned, the whole process was stressful.

Verified Customer
Coleraine, MN
Jeep Wrangler Unlimited
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/20/2018 Category: Sales
Bucket parade
Sales person was polite but not very knowledgeable about the vehicle we were buying. Then, as we waited for financing and paperwork, we were paraded around the facility with a bucket to get cheap trinkets (key chain, can coolies, etc) and honestly felt embarrassed... Overall experience was okay but not my best when it comes making such a large purchase.