Overview

Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

1091 Reviews

92% Would Recommend
Latest Review about 16 hours ago

Reviews


TS
TERRY S.
Ely, MN
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019 Category: Service
Camry servicing
Work is done quickly and staff are friendly and call you by name.

VH
VERNON H.
Hibbing, MN
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019 Category: Service
Competent mechanics
Good

MR
MARK R.
Orr, MN
Toyota Camry
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/29/2019 Category: Service
Oil change
Took 1 hour 45 minutes for an oil change. Too long!
At least the hot cocoa and popcorn was good!

EL
EDWARD L.
International Falls, MN
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019 Category: Service
Great service, friendly folks.
Service is relatively fast; mechanics are cordial, thoughtful and thorough.

AM
ALLAN M.
Eveleth, MN
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2019 Category: Service
Fast service
Very satisfied with set

JH
JOHN H.
Tower, MN
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
One of my better visits
The staff quickly found and remedied our low tire slarm. It turned out to be
the spare tire.

DH
DENNIS H.
Zim, MN
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
Friendly, knowledge and location.
The friendly people made my time go by so quickly. Had popcorn, water and t.v. to watch. but mainly they answered all my questions and are so knowledgeable of all there vehicles.
Thanks Iron Trail.... we will continue our business with you.

BS
BEVERLY S.
Virginia, MN
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
Professional and pleasant to customer
My Toyota Corolla was repaired for the airbag recall issue. From the time I arrived until I left I was treated very professionally and with courtesy. The staff were cheerful and smiled a lot which is a boost to your day. I was provided with all the info concerning the repair and assisted in other concerns I had. It's always a comfortable experience when I come to this dealership.

MC
MELODIE C.
Hibbing, MN
Chevrolet Colorado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/21/2019 Category: Service
prompt service
very satified

JH
JACOB H.
Virginia, MN
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
awesome
quick and pain free service
Jeff B., Sales Manager from Iron Trail Motors responded on 03/19/2019

Jacob, we're glad you had a good great service experience! Thanks for the 5 star review!


TD
TANYA D.
Gilbert, MN
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2019 Category: Service
Thorough and professional
Prompt appt scheduling. All work explained.
Modern cafe/waiting room.
Jeff B., Sales Manager from Iron Trail Motors responded on 03/19/2019

Tanya, we're glad you had a good visit and enjoyed our waiting area. Thank you for the 5 star review!


Verified Customer
Ely, MN
Toyota Tacoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/06/2019 Category: Service
ok place, closest to choose from for service
Everything went ok. Basic maintenance. I have nothing more to report
Jeff B., Sales Manager from Iron Trail Motors responded on 03/19/2019

Thank you for the review, we are glad you had a good service visit!


ES
ERIK S.
Virginia, MN
Kia Amanti
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2019 Category: Service
Awesome as always
The only place I'll go.......
Jeff B., Sales Manager from Iron Trail Motors responded on 03/19/2019

Erik - thanks for the 5 star review, we're glad you had a great service experience!


DE
DAVID E.
Buhl, MN
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2019 Category: Service
Sales
The whole transaction was in a very professional manner. We appreciate that!
Jeff B., Sales Manager from Iron Trail Motors responded on 03/19/2019

David, thank you for the 5 star review, we are glad you had a good experience!


Verified Customer
Virginia, MN
Chevrolet Colorado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/15/2019 Category: Service
Good service
None
Jeff B., Sales Manager from Iron Trail Motors responded on 03/19/2019

Thank you for the review, we are glad you had a good service visit.


MP
MICHELE P.
Hibbing, MN
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2019 Category: Service
Last Visit
Friendly service
Jeff B., Sales Manager from Iron Trail Motors responded on 03/19/2019

Michele, thank you for the review, we are glad you enjoyed our friendly service!


Verified Customer
Virginia, MN
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Great
It was good.
Jeff B., Sales Manager from Iron Trail Motors responded on 02/07/2019

Trude, we're glad you had a great service visit! Thank you for the 5 Star review.


DM
DEBRA M.
Ely, MN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Truck needed service.
It took a few days to fix it but they did a good job again. Keziah the service advisor is really a great employee. She has excellent customer skills. We really enjoy working with her and the rest of the staff. Steve/ Debra Manninen
Jeff B., Sales Manager from Iron Trail Motors responded on 02/07/2019

Steve & Debra, we will be sure to pass on your coments to Keziah; we're very happy that she was able to get your truck all taken care of for you. Thank you for the 5 star review.


DH
DANIEL H.
Mountain Iron, MN
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Service department.
Service was quick. Friendly staff.
Jeff B., Sales Manager from Iron Trail Motors responded on 02/07/2019

Dan, we're glad to hear your service visit on the Tacoma went well. Please contact us for any future vehicle needs and thank you for the 5 star review.


Verified Customer
Gilbert, MN
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
Annoying surveys after good service visits
Annoying surveys after good service visits
Jeff B., Sales Manager from Iron Trail Motors responded on 02/05/2019

We just want to ensure we are getting customer feedback to improve our customer experience. Thank you for completing the survey, and we are happy you had a good service visit.