Overview

Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

1056 Reviews

92% Would Recommend
Latest Review about 10 hours ago

Reviews


SK
SHARON K.
Ely, MN
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
After warranty need
Once we came to an agreement, the work was done, we are old and have trouble getting around, Iron Trails was so accommodating giving us a loaner

Verified Customer
Gilbert, MN
Toyota Tundra 4WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2019 Category: Service
great sales and service people
excellent service foe my vehicle

ET
ERIC T.
Embarrass, MN
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2019 Category: Service
paint
just ordered and received a tube of touch up paint

KP
KENNETH P.
Superior, WI
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2019 Category: Service
Quality service at a fair price!
Great service in a timely manner

KC
KEVIN C.
Hoyt Lakes, MN
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Service
Excellent Service

MC
MICHAEL C.
Ely, MN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/05/2019 Category: Service
Recent screw up
I brought my truck in for an oil change and during the oil change they told me that they noticed that the tranny cooler lines were leaking. I said I would bring it back in at a later date and that it should be covered under the extended warranty that I purchased. The service rep didn't think that it would be but he called and found out it was. I brought my truck back to have them fix the leaking tranny lines and was told it would take about 2 hours to do. I left to do some shopping when I got a call and was told to come get my truck because the tranny weren't leaking only seeping. I said to go ahead and fix them anyways because it was under warranty. The service rep then told me it wasn't covered because they aren't leaking only seeping. What a waste of my time that was.

EK
ED K.
Ely, MN
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Oil change and tire rotation
Comfortable waiting area and close to KFC.

Verified Customer
Ely, MN
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019 Category: Service
They were very friendly and timely.
They were very aware of the time and made sure we were in and out quick!

MH
MICHAEL H.
Hibbing, MN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019 Category: Service
People
The staff are knowledgeable, friendly and keep you up to date.

Verified Customer
Hibbing, MN
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Good service
Good service
Can be pushy

JB
JOHN B.
Esko, MN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019 Category: Service
Great service
Fast and fair

KP
KENNETH P.
Superior, WI
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Great service!
Timely fix at a great price!

JJ
JANEECE J.
Eveleth, MN
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Good customer service
Good customer service

DC
DAVID C.
Apple Valley, MN
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Great service!
They did what needed to be done and quickly!

Verified Customer
Nashwauk, MN
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Service department
Very efficient and friendly

Verified Customer
Ely, MN
Toyota Tacoma
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/08/2019 Category: Service
oil change
Don't understand the costs associated with maintenance, every time I go in it seems like there is not a set standard fee for oil changes when there should be.

JM
JOHN M.
Eveleth, MN
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Toyota Sienna Service
This last service appointment was the best one I have had for a long time.

RM
RANDY M.
Aurora, MN
Toyota Tundra 4WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2019 Category: Service
Service
Like the people and waiting area

Verified Customer
Babbitt, MN
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Good service
Service to my vehicle was performed in a timely manner. Very professional customer service.

HO
HANNAH O.
Gilbert, MN
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2019 Category: Service
Fast Service
I got called that a part that was ordered to fix my car came in. They were able to get me in that day, dealt with a previous merchant that was paying for their mess up, and brought me my car right back to work!