Overview

Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

1041 Reviews

92% Would Recommend
Latest Review 5 days ago

Reviews


BR
BRIAN R.
Bismarck, ND
Chevrolet Silverado 1500
Verified Customer
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02/06/2019 Category: Sales
Purchased 2018 Silverado
Customer service was exceptional. The sales person I dealt with was very knowledgeable and answered all my questions. The sales manager was easy to talk with and very professional. The environment at the dealership was pressure free. Will be a repeat customer.
Jeff B., Sales Manager from Iron Trail Motors responded on 02/07/2019

Brian, we're glad to hear that Jon & Amanda got you all taken care of in your new truck, I will be sure to pass along your comments. Enjoy the truck, thank you for the business and the 5 star review.


RS
ROBERT S.
Duluth, MN
Chevrolet Spark
Verified Customer
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02/05/2019 Category: Sales
Great, skilled people
I did most of my communicating with Iron Trail over the internet or by phone. They were always super quick to respond and with all the answers I needed. I traveled about 90 miles to do business there because of it.
Jeff B., Sales Manager from Iron Trail Motors responded on 02/07/2019

Robert, we're very glad to hear that you had such a great experience. Enjoy your new car, thank you for your business and the 5 Star review!


DH
DANIEL H.
Mountain Iron, MN
Toyota Tacoma
Verified Customer
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02/05/2019 Category: Service
Service department.
Service was quick. Friendly staff.
Jeff B., Sales Manager from Iron Trail Motors responded on 02/07/2019

Dan, we're glad to hear your service visit on the Tacoma went well. Please contact us for any future vehicle needs and thank you for the 5 star review.


DJ
DONALD J.
Hoyt Lakes, MN
Chevrolet Equinox
Verified Customer
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02/05/2019 Category: Sales
Quick & no pressure! Pleasant experience
Quick & no pressure! Pleasant experience
Jeff B., Sales Manager from Iron Trail Motors responded on 02/05/2019

Donald, we're very glad to hear that you had a quick, no pressure, pleasant experience. Thanks for the 5 star review. 


JH
JOHN H.
Virginia, MN
Toyota Highlander
Verified Customer
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02/02/2019 Category: Sales
Helpful and friendly service
Matt Stenlund noticed us drive into a parking space near the building and promptly came over to offer assistance. We were able to stay in our vehicle while he attached our new license plates. He then offered to review any questions we might have about our new Highlander.
Jeff B., Sales Manager from Iron Trail Motors responded on 02/05/2019

John, we're glad Matt was able to assist you right away! Thanks for your business and enjoy the new Highlander!


Verified Customer
Gilbert, MN
Toyota Avalon
Verified Customer
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02/02/2019 Category: Service
Annoying surveys after good service visits
Annoying surveys after good service visits
Jeff B., Sales Manager from Iron Trail Motors responded on 02/05/2019

We just want to ensure we are getting customer feedback to improve our customer experience. Thank you for completing the survey, and we are happy you had a good service visit.


HD
HERBERT D.
Duluth, MN
Chevrolet Silverado 3500HD
Verified Customer
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02/01/2019 Category: Service
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SUSAN C.
Chisholm, MN
Chevrolet Silverado 2500HD
Verified Customer
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02/01/2019 Category: Service
Oil change
Quick and Efficient
Jeff B., Sales Manager from Iron Trail Motors responded on 02/05/2019

Susan, we're glad you had a 5 star experience with our Service Department! We look forward to helping you with all of your service needs!


TK
TRISHA K.
Hoyt Lakes, MN
Toyota Corolla
Verified Customer
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01/30/2019 Category: Service
Canister replacement
Fast and price as estimated
Jeff B., Sales Manager from Iron Trail Motors responded on 02/05/2019

Trisha, we are glad that our estimates and service times met your expectation, thank you for the 5 star review and we look forward to helping you with any service needs. 


ET
ERIC T.
Embarrass, MN
Toyota Camry
Verified Customer
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01/25/2019 Category: Service
no appointment
just drive in service
Jeff B., Sales Manager from Iron Trail Motors responded on 02/05/2019

Eric, we're glad you're happy with our new drive in oil change service. Thanks for servicing with Iron Trail. 


TD
TANYA D.
Gilbert, MN
Toyota Prius
Verified Customer
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01/20/2019 Category: Service
Efficient and friendly.
Accomodated my schedule. Called me and explained everything before they commenced work. Very fair price. Friendly staff!
Jeff B., Sales Manager from Iron Trail Motors responded on 02/05/2019

Tanya, we're very happy that our Service Department was able to provide you with a 5 star experience, please call us for any future service needs! 


GS
Gustave S.
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01/19/2019
Over the top, best service experience!
We were so well taken care of we will be writing a personal thank you to the whole Iron Trail Team! We hope it will be shared, was a blessing to us! So Thankful!

NS
NICOLE S.
Embarrass, MN
Toyota Sienna
Verified Customer
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01/18/2019 Category: Service
Great service
We had wonderful service.
Jeff B., Sales Manager from Iron Trail Motors responded on 02/05/2019

Nicole, we're happy to hear we provided you with a 5 star service visit! 


BT
BRYAN T.
Nashwauk, MN
Chevrolet Equinox
Verified Customer
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01/07/2019 Category: Sales
good selection
fast service
Jeff B., Sales Manager from Iron Trail Motors responded on 02/05/2019

Bryan, we're glad you were happy with our selection and service! Thanks for the 5 star review! 


FG
FRED G.
Gilbert, MN
Toyota Tundra 4WD
Verified Customer
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01/05/2019 Category: Service
FAST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Done Well. Great Salesman ROBBY!!!!!!!!!!!!!!!!!!!!!!!!!!!
Jeff B., Sales Manager from Iron Trail Motors responded on 02/05/2019

Fred, we'll be sure to pass on your review to Robby! We're glad you were happy with your visit! 


TG
TERRY G.
Cook, MN
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Timely unscheduled service
I had them check out a noise after the oil change and it has not returned. Thanks
Jeff B., Sales Manager from Iron Trail Motors responded on 02/05/2019

Terry, we're very happy to hear that you haven't had any further issues! Thanks for the 5 star review! 


MR
MICHAEL R.
Ely, MN
Toyota Tundra 4WD Truck
Verified Customer
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01/04/2019 Category: Service
Oil Change, tire rotation, multi point inspection
Living up here, northern MN in the winter, one needs to be able to rely on their vehicle. I have always felt confident in Toyotas and the Toyota Service. Iron Trail has been no different from the good service I have received elsewhere. I was told the expected duration of service, and it was done in the expected time. Inspection suggested replacement of cabin filter, so that was also done. Thanks
Jeff B., Sales Manager from Iron Trail Motors responded on 02/05/2019

Michael, we are very happy to hear that our service department has met your expectations and that you have received quality service here. Thank you for the 5 star review! 


Verified Customer
Eveleth, MN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Sales
Great service
Awesome people to work with. They went above and beyond very generous to make sure we were satisfied we will be back.
Jeff B., Sales Manager from Iron Trail Motors responded on 02/05/2019

We're very glad we were able to meet your expections. Thank you for the 5 star review. 


Verified Customer
Virginia, MN
Toyota RAV4
Verified Customer
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01/03/2019 Category: Sales
Key Fob problem
Jake was very helpful and courteous. Problem was resolved.
Jeff B., Sales Manager from Iron Trail Motors responded on 02/05/2019

We will be sure to pass along your review to Jake, he is always happy to hear of a satisfied customer. Thank you for your 5 star review. 


MF
MARK F.
Minneapolis, MN
Toyota Tacoma
Verified Customer
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01/02/2019 Category: Service
Great experience
I had an amazing experience. Jim Robinson was extremely polite and friendly. Overall I would go back in a heartbeat
Jeff B., Sales Manager from Iron Trail Motors responded on 02/05/2019

Mark, we will be sure to let Robby know you enjoyed your truck buying experience! We hope you are enjoying the new Tacoma! Thanks for the 5 star review.