I AM POSTING ON FACEBOOK HOW YOU SOLD ME A LEMON AND SAID I AM SCREWED!!!! AND YOUR GENERAL MANAGER DIDN'T EVEN HAVE THE BALLS TO PHONE ME BACK.
Well, it didn't. The A/C still doesn't get cold enough for comfortable driving on a warm, sunny day. What irritates me is that the Iron Trail team of mechanics obviously didn't even CHECK to see if the issue was fixed, as it's pretty obvious the moment you turn on the car and wait for a cool airflow.
Instead, I'm saddled with a $500 bill and have the same issue.
Will take my maintenance needs elsewhere from now on to a trusted car mechanic who will double check to see the issue is fixed before he sends me on my way.
I am sorry you felt our pricing was out of line. We strive for fair and honest pricing on all of our repairs and stand by our work and the quality of it. I looked over the invoice and the quote and found that the technician did indeed state the left front hub assembly had failed. The left front is the drivers side and not the passenger side as stated in your review. Our technician did recommend replacing the axle seal as well and we were quoting genuine Toyota parts. In addition we recommended a four wheel alignment and that was included in our quote and included tax. Using original equipment parts is always recommended but we do offer aftermarket parts when requested. Thank you for letting us know about your dissatisfaction on your last visit and we will try to serve you better should you give us another chance. Thank you Peter Orlich GM
Hi Nanette, thank you for your review. Our goal is to exceed your expectations. Please feel free to contact myself Peter Orlich General Manager or Service manager Lori Layman at your earliest convience tp provide further details. They are available at 218 741 2355. We hope you allow us the opportunitty to regain your confidence.