Overview

Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5rating 4.53

352 Reviews

95% Would Recommend
Latest Review over 1 year ago

Reviews


RS
Rafael S.
Seattle, WA
Scion xD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2016 Category: Service
Rafael said the employee's at this business were very nice and they did a good job.
This review was collected via phone interview by Customer Research Inc.

JK
John K.
Seattle, WA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2016 Category: Service
John said he would recommend the business. The guys there are really nice.
This review was collected via phone interview by Customer Research Inc.
Ted B. from Walts Auto Care responded on 03/17/2016

Hello John:

Thank you very much for bringing your vehicle to Walt's for service, and for taking the time to provide a review of services received. It is great to hear we met or exceeded your expectations.

Please think of Walt's anytime your family vehicles are in need of maintenance or repair.

Best regards,

Ted Benoit
Owner


EB
Everett B.
Seattle, WA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2016 Category: Service
Everett said the service at this business was good.
This review was collected via phone interview by Customer Research Inc.
Ted B. from Walts Auto Care responded on 02/27/2016

Dear Everett:

Thank you for bringing your vehicle to Walt's and for your kind review. We value our customer feedback and utilize it to continually improve our services.

We wish you a great month and look forward to seeing you next time.

Best Regards,

Ted Benoit
Owner


JF
John F.
Seattle, WA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2016 Category: Service
John said this is a very good business. They took care of everything that was asked for in a timely manner and at a reasonable price.
This review was collected via phone interview by Customer Research Inc.
Ted B. from Walts Auto Care responded on 02/25/2016

Dear John,

Thank you for the kind review. We always appreciate hearing from our customers and knowing we satisfied your needs. Please do not hesitate to let us know if you have any questions on the services provided.

We hope to see you back!

Best regards,

Ted Benoit
Owner


MR
Melvin R.
Seattle, WA
Buick Park Avenue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2016 Category: Service
Melvin said the guys at this business are nice. He mentioned the only complaint he has is they got grease on his mat. He would like to advise them to get paper or plastic mats to put in customers vehicles. Other than that the service was great.
This review was collected via phone interview by Customer Research Inc.
Ted B. from Walts Auto Care responded on 02/25/2016

Dear Melvin:

I apologize if we left any marks on your vehicle or mat. We make it a practice to place mats in all vehicles being serviced so I am not sure what happened. We will of course have your mat cleaned if you have time to bring it back.

Once again, please accept our apologies. Thank you for letting us know.

Best regards,

Ted Benoit
Owner


GG
Garrett G.
Seattle, WA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2016 Category: Service
Garrett said he had to bring his vehicle back, but overall he received pretty good service.
This review was collected via phone interview by Customer Research Inc.

JR
Jesse R.
Manson, WA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2016 Category: Service
Jesse said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

CF
Cathie F.
Seattle, WA
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2016
Very honest!
Has always been honest and helpful. I will always go to WALTs!
Ted B. from Walts Auto Care responded on 02/01/2016

Dear Cathie:

Thank you for your review of services received at Walt's. We value our customers above all and responses like this make us strive to work harder.

All of us at Walt's wish you a great week!!

Best regards,

Ted Benoit
Owner


JS
Jon S.
Seattle, WA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2016 Category: Service
Jon said he was satisfied with the work completed by this business and it was well done.
This review was collected via phone interview by Customer Research Inc.
Ted B. from Walts Auto Care responded on 01/08/2016

Dear Jon,

Thank you for taking the time to rate our service. We are very pleased to have another satisfied customer. We will continue to earn your business and look forward to the next time we see you.

Thank you,

Ted Benoit
Owner


HE
Harvey E.
Seattle, WA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2016 Category: Service
Harvey said this business fixed his vehicle very nicely and they were very friendly.
This review was collected via phone interview by Customer Research Inc.
Ted B. from Walts Auto Care responded on 01/07/2016

Dear Harvey:

Thank you for your business and for the time you took to provide this very kind review. We value every customer transaction at Walt's.

We wish you a great year and hope to see you back next time you, our your family vehicles require maintenance.

Best regards,

Ted Benoit
Owner


SR
Shantell R.
Tampa, FL
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2016 Category: Service
Shantell said the business worked with her and they gave her a discount.
This review was collected via phone interview by Customer Research Inc.
Ted B. from Walts Auto Care responded on 01/08/2016

Hello Shantell:

Thank you for brining your vehicle to Walt's for service. We great appreciate every customer, every day.

Please let us know next time we can assist with maintaining your family vehicles. It is always great to see a repeat customer!!

Have a great day.

Ted Benoit
Owner


DH
Daryn H.
Seattle, WA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2016 Category: Service
Daryn said this business was able to fit him in for an appointment when he had a very short window of opportunity, and he has not had any problems with the work they have done for him.
This review was collected via phone interview by Customer Research Inc.
Ted B. from Walts Auto Care responded on 01/07/2016

Dear Daryn:

Thank you for your kind review and the time it took you to provide it for our other customers to view. It is this type of customer feedback that drives us to continually improve our services. Please continue to let us know how we are doing!!

We at Walt's wish you a great year, and once again, thank you.

Best regards,

Ted Benoit
Owner


JN
Jim N.
Seattle, WA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2016 Category: Service
Jim said this business is very professional and answers his questions. He takes his vehicle in the morning and it is done by late afternoon. If the vehicle has to stay there overnight, they put it inside the facility which means a lot to him.
This review was collected via phone interview by Customer Research Inc.
Ted B. from Walts Auto Care responded on 01/07/2016

Dear Jim,

Thank you for your continued patronage of Walt's Auto Care. In review of your records, I see we have serviced several of your family vehicles. We take your family safety and security seriously and hope we have exceeded all your expectations.

Have a great year and thank you again for taking the time to provide this review.

Best regards,

Ted Benoit
Owner


BR
Brett R.
Seattle, WA
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2015
An awesome car shop!
I've been taking my car to Walt's for years, and they're always friendly, straightforward, and quick. Will continue to give them business.

FB
Fred B.
Seattle, WA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2015 Category: Service
Fred said this business is always honest. They show him why his vehicle needs things done.
This review was collected via phone interview by Customer Research Inc.

EL
Elizabeth L.
Seattle, WA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2015
Oil change
They are friendly and got the job done right and inexpensive.

JK
Joe K.
Seattle, WA
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2015 Category: Service
Joe said this business talked him through the whole process and the price was good.
This review was collected via phone interview by Customer Research Inc.

SF
Steve F.
Seattle, WA
Mazda CX-7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2015 Category: Service
Steve said this business has always been good, but they could be cheaper.
This review was collected via phone interview by Customer Research Inc.

MC
Monica C.
Seattle, WA
Chevrolet Venture
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2015 Category: Service
Monica said this business provided great service. The manager was really nice and she was pleased how they conducted their service.
This review was collected via phone interview by Customer Research Inc.

ME
Matt E.
Seattle, WA
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2015
Always Speedy - Always Awesome
I continue to recommend these guys as they are quick to get you taken care of, even without an appointment. Affordable, and analysis is standard for future work needed. They never pressure you, only tell you what is best. They are even willing to tell you if the repair are recommended versus immediately critical. I love this place!

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