Overview

Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5rating 4.53

352 Reviews

95% Would Recommend
Latest Review over 1 year ago

Reviews


MB
Michael B.
Washington
Nissan Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/17/2017 Category: Service
Michael said he had some more issues with overheating afterwards, so he is not sure if they got all the air bled out. The staff was personable and nice enough.
This review was collected via phone interview by Customer Research Inc.

RG
Rebeca G.
Seattle, WA
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/22/2017 Category: Service
Rebeca said she received good service from this business and they got the work done quickly. She said their service is nice and friendly as well.
This review was collected via phone interview by Customer Research Inc.

ND
Natalie D.
Seattle, WA
Ford Fiesta
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2017 Category: Service
Natalie said the service at this business was excellent. She also said that the service she received was friendly and speedy.
This review was collected via phone interview by Customer Research Inc.

SC
Saul C.
Seattle, WA
Toyota Tacoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/15/2017 Category: Service
Saul said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KE
Kady E.
Seattle, WA
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/28/2017 Category: Service
Spoke with Ken. He said the business did a pretty good job. However, they were expensive.
This review was collected via phone interview by Customer Research Inc.

GB
Gregory B.
Seattle, WA
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/24/2017 Category: Service
Gregory said he appreciates the service from this business and would recommend them.
This review was collected via phone interview by Customer Research Inc.

UK
Uddhav K.
Seattle, WA
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/26/2017 Category: Service
Uddhav said she is happy with this service.
This review was collected via phone interview by Customer Research Inc.

OE
Oliver E.
Seattle, WA
Toyota Avalon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/28/2017 Category: Service
Oliver said he got really good service and it was quick.
This review was collected via phone interview by Customer Research Inc.

KH
Kyle H.
Seattle, WA
Pontiac Grand Am
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2017 Category: Service
Kyle said this business provided good service but the oil change was overpriced.
This review was collected via phone interview by Customer Research Inc.

LH
Latoriel H.
Seattle, WA
Chrysler New Yorker
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2017 Category: Service
Latoriel said this business did great work.
This review was collected via phone interview by Customer Research Inc.

KJ
Kris J.
Seattle, WA
Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/17/2017
Good job on teh work performed.
The only issue I have is when I tried to set up an appointment last Wednesday for a Saturday appointment on your Aurora store. I got on line on Wednesday and your system allowed me to set up a 7:00 am appointment and a secondary appointment for 7:15 am. I arrived there at 10 minutes to 7:00 and waited. Dana there manager arrived at about 7:10.... and told me that they don't really open till 8:00 am. Why would your system allow me to set up a 7:00 am appointment and your store not open till 8:00 am?

LM
Lauren M.
Washington
Volkswagen Rabbit
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2017 Category: Service
Lauren said this business seemed to do a very good job. They were very friendly when she spoke to them on the phone.
This review was collected via phone interview by Customer Research Inc.

KH
Kiersten H.
Seattle, WA
Scion tC
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/28/2017 Category: Service
Kiersten said they did a good job.
This review was collected via phone interview by Customer Research Inc.

BS
Brent S.
Seattle, WA
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/28/2017 Category: Service
Brent said the service was very good.
This review was collected via phone interview by Customer Research Inc.

PB
Patric B.
Seattle, WA
GMC Sonoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/18/2017 Category: Service
Patric said he liked the service this business provided. They were responsive.
This review was collected via phone interview by Customer Research Inc.

KT
Kayellen T.
Edmonds, WA
Volvo V70
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/29/2017
Told me what was needed, got the parts, did the job.
see above

CO
Charlie O.
Seattle, WA
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/20/2016 Category: Service
Charlie said he did not like how their prices appeared on his bill. He said this business advertised an oil change for $24.50 and he ended up paying $37.
This review was collected via phone interview by Customer Research Inc.

AS
Alex S.
Seattle, WA
Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/29/2016 Category: Service
Alex said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

MR
madalene r.
Seattle, WA
Subaru Outback
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/18/2016
Just One Thing
Fast and efficient service. Also air filter had to be replaced and was told the reasons why. But when I got back into my car I saw the technician had left fingerprint on my car's interior, but they were easily wiped away.
Ted B. from Walts Auto Care responded on 11/25/2016

Dear Madalene:

Thank you for taking the time to review our services. I apologize if we left marks anywhere on your vehicle. I will use your comments to help with our training efforts. 

Thank you once again,

Ted Benoit
Owner


MM
Marke M.
Seattle, WA
Toyota Celica
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/05/2016 Category: Service
Marke said the service at the business was great, but he mentioned there was a new employee who did not know how to work the computer system, and it took him a long time to give him his bill, and receipt. He stated they did a great job, and mentioned all the staff were friendly.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 41 - 60 of 352 in total