Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

431 Reviews

98% Would Recommend
Latest Review 7 months ago

Reviews


TC
Todd C.
Vallejo, CA
Ford Ranger
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/23/2018 Category: Service
Todd said his vehicle runs the same as it did before he brought it in. The cost was more than he expected and he did not receive accurate service. He would not recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SV
Sirnea V.
Fairfield, CA
Chevrolet Impala
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/24/2017 Category: Service
Sirnea said her vehicle stopped working 2 days after this business performed an oil change. She the mechanic usually works on her vehicles and she trusted him with her vehicle. According to another mechanic, he put water in her oil and that's why it stopped working.
This review was collected via phone interview by Customer Research Inc.

HR
Hector R.
American Canyon, CA
Nissan Altima
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/28/2017 Category: Service
Hector said his tires are still grinding. He was told to come back on Monday. When he arrived they didn't have room in the schedule to see him. He did not get the right service.
This review was collected via phone interview by Customer Research Inc.

ET
Ella T.
Vallejo, CA
Toyota Sienna
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/25/2016 Category: Service
Ella said the business had performed extra services without her consent. They were going to charge her for the extra services, until she explained, she did not grant them permission. They never told her they were going to do those services in the first place. They had supposedly solved the issue. However, the check engine light is still on.
This review was collected via phone interview by Customer Research Inc.

RF
Ray F.
Vallejo, CA
Chevrolet S10 Pickup
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/04/2016 Category: Service
Ray said he took his vehicle to this business to get his air conditioner repaired. He mentioned this is the third time he has brought his vehicle to this business, and every time it is the last vehicle to come out even though he takes it in first thing in the morning. He expressed he feels like they wait to get started on it until the last minute. During this visit he asked them to look at his front end and brakes while they were already working on his air conditioner. An employee called him to tell him he needed to get an oil change because the oil level was very low, so he told them to go ahead and do that while his vehicle was there. When he went to pick up his vehicle he asked them about the oil change, and they told him there was not one done, but they could do that for him if he would like it done. He mentioned he gets a lot of mixed messages from the mechanics, and he is uncomfortable with the way things are run at this business because it seems like nobody knows what they are doing. He expressed he would definitely not recommend this business for service because of the information already provided.
This review was collected via phone interview by Customer Research Inc.

AB
Ajit B.
Vallejo, CA
Buick Terraza
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/21/2016 Category: Service
Ajit said the business was very dirty, and he could not even sit down. His shoes, and vehicle got very dirty. He would not recommend the business at this time because of this issue.
This review was collected via phone interview by Customer Research Inc.

MP
Micheal P.
Vallejo, CA
Toyota RAV4
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/17/2015 Category: Service
Michael said the service the business provided has sunk. He never received a followed up call when his vehicle was finished. His vehicle was blocked in by another vehicle, and when he went to pick it up, the staff was having a party. They were very unprofessional.
This review was collected via phone interview by Customer Research Inc.

LC
Lawandra C.
Vallejo, CA
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Spoke to Lawandra. She said she has been going to them for years and they have always been good to her.
This review was collected via phone interview by Customer Research Inc.

JA
Jose A.
Vallejo, CA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Jose said the service was quick, easy, and the technician was understanding. The price he received was fair.
This review was collected via phone interview by Customer Research Inc.

GR
Guy R.
Vallejo, CA
Kia Spectra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Guy said the business does what they say they are going to do, and they do it right.
This review was collected via phone interview by Customer Research Inc.

JW
Jt W.
Vallejo, CA
Cadillac CTS Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
JT said the business does reliable work, they got him in an out, they know their business and they are good business people.
This review was collected via phone interview by Customer Research Inc.

AD
Apolonio D.
Vallejo, CA
Toyota Highlander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/16/2018 Category: Service
Apolonio said the service was okay.
This review was collected via phone interview by Customer Research Inc.

JG
JOE G.
Vallejo, CA
Jaguar XJ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
water coolant issues on '97 Jag
Always the best of service and expert repair!

DG
David G.
Benicia, CA
Buick Park Avenue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
David said they gave him a fair price and they did what they said they would do.. He said they are very pleasant to work with.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Vallejo, CA
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018
Awesome
Nawabi is great! I enjoy the family environment and the attention given to my vehicle. It took longer than planned for my oil change but I didn't mind because the owners are so friendly. I feel more comfortable being able to come here as customers are allowed to hang out while vehicles are being serviced - openness is key - I don't have to wonder if they are actually tending to my vehicle or being honest about any findings.

JW
James W.
Vallejo, CA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
James said the business did a good job and he didn't have to go back for any issues,
This review was collected via phone interview by Customer Research Inc.

PN
Pat N.
Vallejo, CA
Ford Thunderbird
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Pat said she really appreciates their service and they were a life saver.
This review was collected via phone interview by Customer Research Inc.

SS
Sharnae S.
Vallejo, CA
Jaguar XF
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Sharnae said the staff did a really wonderful job her vehicle.
This review was collected via phone interview by Customer Research Inc.

LT
LECIL T.
Vallejo, CA
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018
All around service
When I need tires, I go to Nawabi's. When I have an issue with my engine, I go to Nawabi's. When I have a flat or my AC quits working, I go to Nawabi's. They always provide me with quick, accurate service or repairs while giving me the utmost in courtesy and service. I will continue to use them for many more years than the 20+ that I already have.

MK
Marie K.
Vallejo, CA
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Marie said this business was good. She has gone there for years.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 431 in total