Patterson Auto Body

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(1,305 Reviews)

LC
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Liz C.
Brewster, NY
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/31/2021
Torn
I tried 3 times to get an appointment online with no response. Every service i bring my car in for i am told i need 1 new wiper blade, that it is “torn” I have never had this happen before or ... more
MP
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Michael P.
Cleveland, OH
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/18/2020
No masks
I brought my car in for its annual inspection. You did a great job as usual. But when I dropped off my car, no employees were wearing a mask, and when I picked up my car, no employees were wea... more
Verified Customer
Brewster, NY
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/21/2020
I brought the car in the air conditioning was working i paid 178.00 and the air conditioning was not working and I was told to bring it to a dealer and have them check the computer and if that doesn't work bring it back. The blower was not working.
The problem was not resolved. I don't think adding coolant was the issue at all. The blower works intermittently, when the blower is working it has always been cold.
LM
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Laura M.
Brewster, NY
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/19/2017
recent oil change
This is the first time I've been disappointed. It took an hour and a half for an oil change, even though the car went right into the service area. And three days later I get a notice that the ... more
EC
Eugene Sr C.
Brewster, NY
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/11/2016
Eugene said he has been doing business with this facility for a long time but he was disappointed this time. He said his vehicle was at the business for 3 days before he received a phone call ... more
JG
Jonathan G.
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/06/2015
I scratched 2 panels on the side of my car. I brought it in for a quote and they said both panels had to be completely repainted for $1800. I asked them if one panel could be buffed out and th... more
NB
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Neil B.
Pawling, NY
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/21/2014
Mistaken Identity
Very un_like PAB experience in the past. Waited 90 minutes for oil change and an estimate on some minor damage despite having an appointment. Then my car was brought back in the garage because... more
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