98% Would Recommend
Latest Review 9 days ago
Melissa N. on 02/16/2018
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Melissa said the business took an extra hour longer than promised to change her vehicle's oil. She had to call them herself to find get more information about the delay. She would not recommend this business because of a prior experience at this facility when a mechanic by the name of Tony was very rude to her.
Vehicle: Honda Civic Sdn
Category: Service
Service Date: 02/10/2018
Review Created: 02/16/2018
This review was collected via phone interview by Customer Research Inc.
KRISTIN W. on 12/10/2017
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"beware"
We have had various vehicles in the Oasis for simple oil changes and the 3 different vehicles always came back "needing" the same services. Timing Belt replacement, and replacing the bushings,blown shocks and other costly repairs. I feel they are padding the bill with repairs not really needed. We actually had on of my daughters cars in to her dealer for air bag recall the same week and they went over her car and gave us a list of things that needed attention. The timing Belt and bushings were not included. We had the exactly same reccomendations a few yrs ago for my other daughters car after she went for an oil change..We now get our oil changed elsewhere
Vehicle: Mitsubishi Lancer
Service Date: 11/27/2017
Review Created: 12/10/2017 11:45 AM
ROBERT M. on 05/14/2017
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"Oil change"
Bad experience, waited for over 2 hours for an oil change when it was promised in an hour or an hour and a half. No one said sorry for the delay, just a number???
Vehicle: Toyota Camry
Service Date: 05/08/2017
Review Created: 05/14/2017 10:53 AM
Kevan K. on 11/04/2016
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Kevan said the employees put in an alternator on her vehicle and she felt they overcharged her for it. She asked them to do a 90,000 mile check-up on her vehicle which they did not do. She said she was not happy about it.
Vehicle: Mazda Tribute
Category: Service
Service Date: 10/31/2016
Review Created: 11/04/2016
This review was collected via phone interview by Customer Research Inc.
Tony S., General Manager at Oasis Auto Center responded on 11/04/2016

WOW. Sorry to read that you felt that way. As you had asked me about the 90K service check over which we did I'm sorry we had no upsells for you as the vehicle is well taken care of. At Oasis Auto Center we do not prey on people that have us inspect their vehicle to find something wrong that isn't. Its just not in our nature to be that way. As far as the price on the alternator job and being overcharged. We are within anyones or a little lower than average on pricing along with belt replacement which there is no labor upcharge that we charge. On top of that we had also replaced a pully free of charge that had a very minor squeek coming from it as well that was not charged to you because of the situation with your Warranty Contract that didnt want to cover anything. So I'm sorry that you felt you were over charged when in fact my price for said job is lower average from any other auto shop, and not charging you an additional $140 for the pully that we happily replaced for u as well at no additional cost. Thank you for being our customer and look forward to serving you again in the future.
   Best regards 
             Tony Stewart GM

Aleysha K. on 10/06/2016
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Aleysha said she went to this business for an oil change that was advertised for $20 but by the time they were finished, they charged her over $200 for her service. The price jump was because she was a woman, in her opinion. She would not recommend this business for service because of the reason stated.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 09/30/2016
Review Created: 10/06/2016
This review was collected via phone interview by Customer Research Inc.
Tony S., General Manager at Oasis Auto Center responded on 10/08/2016

Aleysha, I looked into your response and found that you were charged exactly what an oil change costs. $22.40. Unless you have something else that states differently I believe you may have us mixed up with another company. Thank you for your business, and look forward to serving you again. Thank you. 

Ryan J. on 04/20/2016
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Spoke with Sherra. She said her vehicle was damaged the last time she visited the business, so this visit was for a free oil change to rectify the situation.
Vehicle: Ford Escape
Category: Service
Service Date: 04/15/2016
Review Created: 04/20/2016
This review was collected via phone interview by Customer Research Inc.
JOHN P. on 03/07/2016
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"1979 Corvette"
I brought the car in; it took a week to diagnose, a week to fix, and I haven't been able to get it started since. I did not have that problem when I took it in.
Vehicle: Chevrolet Corvette
Service Date: 02/25/2016
Review Created: 03/07/2016 06:55 PM
MARYBETH T. on 03/05/2016
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"Great people"
I like the people, prices and the way they communicate at Oasis but the shop has really declined. I like a clean, organized shop as I believe it reflects the work they do and care that goes into it. It used to be clean and well organized but yesterday, it looked like a disaster from the office throughout the shop. Unfortunately, I will not be returning.
Vehicle: Toyota Sequoia
Service Date: 03/04/2016
Review Created: 03/05/2016 08:24 AM
Laura P. on 01/21/2016
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Spoke with Ken. He said this customer service has depreciated, it used to be great. He mentioned Tony, the owner being a good guy, but the technicians have steered him away and cannot recommend them at this time.
Vehicle: Ford F-150
Category: Service
Service Date: 01/20/2016
Review Created: 01/21/2016
This review was collected via phone interview by Customer Research Inc.
JOHN S. on 12/03/2015
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"Oasis is an Oasis"
Good shop, quick and clean. Excellent service.
Vehicle: BMW 745i
Service Date: 12/02/2015
Review Created: 12/03/2015 01:14 PM
COLLEEN S. on 07/20/2015
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"Oil and filter change"
Good work
Vehicle: Scion xB
Service Date: 07/18/2015
Review Created: 07/20/2015 06:38 AM
Susan O. on 04/13/2015
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Susan said she is very upset that her vehicle was in for 21 days and being told the owner was not there. The manager told her he could not find the problem but then said it was the transmission, so it sat there for nine days. It was a nightmare and she would not recommend them for the issues already mentioned.
Vehicle: Toyota Camry
Category: Service
Service Date: 04/03/2015
Review Created: 04/13/2015
This review was collected via phone interview by Customer Research Inc.
Nancy K. on 02/16/2018
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Nancy said this business provided great service. They treated her well and she will always go to them.
Vehicle: Nissan Rogue
Category: Service
Service Date: 02/10/2018
Review Created: 02/16/2018
This review was collected via phone interview by Customer Research Inc.
TONY S. on 02/12/2018
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"fast and courteous service "
We have been very pleased with the service provided at Oasis Auto Center for many years.
Vehicle: Nissan Versa
Service Date: 02/10/2018
Review Created: 02/12/2018 05:51 PM
ERIKA A. on 02/10/2018
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"Honest and legit "
Being a female who doesn’t know much about cars, it’s important for me to have a repair shop that I can trust to not take advantage of my lack of knowledge when it comes to car repairs. Oasis team is always very friendly, reliable and honest. Affordable too.
Vehicle: Mazda Mazda6
Service Date: 02/10/2018
Review Created: 02/10/2018 08:39 PM
RICHARD R. on 02/10/2018
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"Honest dealings"
Honesty is the bedrock of any relationship. I have been taking my cars to Oasis for many years because of my first statement. Tony has never tried to upset me, he If I have problem he diagnoses it, explains to me what is needed and asks me if I want to proceed. In my early years I would get a second opinion but now, not necessary I have found you don't need to second guess the pro.
Vehicle: Hyundai Sonata
Service Date: 01/12/2018
Review Created: 02/10/2018 10:36 AM
Brindy A. on 02/10/2018
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Brindy said the service was good. The staff communicated pretty well and they were quick to get the work done.
Vehicle: Chrysler Town & Country
Category: Service
Service Date: 02/09/2018
Review Created: 02/10/2018
This review was collected via phone interview by Customer Research Inc.
Jon D. on 02/10/2018
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Jon said this business has great service with great prices.
Vehicle: GMC Yukon
Category: Service
Service Date: 02/08/2018
Review Created: 02/10/2018
This review was collected via phone interview by Customer Research Inc.
NADINE C. on 02/09/2018
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"Always pleased"
I’m always pleased when I bring my car in for service. When it needs repaired they let me know but don’t high pressure me to get them done.
Vehicle: Hyundai Santa Fe
Service Date: 02/08/2018
Review Created: 02/09/2018 08:32 PM
Greg L. on 02/07/2018
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Greg said the staff was efficient and had great communication. They were all very up front with him, and trustworthy. They were everything he was hoping for in a mechanic.
Vehicle: Jeep Liberty
Category: Service
Service Date: 02/05/2018
Review Created: 02/07/2018
This review was collected via phone interview by Customer Research Inc.
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