Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

241 Reviews

97% Would Recommend
82% Business Response
Latest Review 10 days ago

Reviews


BM
Brett M.
Carlsbad, CA
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/30/2018
RIP OFF CROOKS DO NOT TRUST THESE GUYS!!!!
I purchased a package of oil changes awhile back and I used 2 of 6 them. When I call today the guy says "Oh sorry we dont do those anymore" I told him that the owner gave me his word they were good for a lifetime and he insisted he was now in charge and said "I dont do free oil changes". I was blown away as this was once a great shop I remember the owner being such a nice guy and they were quick and fair business to take my cars to. So SAD :(

I bet they dont post this on their website which just proves a lack of INTEGRITY!
Mac G. from Tasker's Automotive Center responded on 01/31/2018

HELLO BRET,
I HAVE INTERVIEWD ALL MY STAFF AND NO ONE REMEMBERS TAKING A CALL FROM YOU, AS I GIVE YOU THE BENEFIT OF DOUBT FOR PRODUCING A RECEIPT WHICH I WON"T AND INVITE YOU IN, YOU SHOULD PERHAPS BEEN CAUCIOUS AND GIVE THE SAME B O D BEFORE YOUR ON LINE BLAST. THOSE COUPONS WE MADE AND SOLD BY THE PRODUCER MANY YEARS AGO AND YOUR LAST SERVICE WAS IN JULY OF 2016 HERE. NOT ONLY I INVITE YOU TO COME AND SEE US FOR YOUR SERVICE I WON'T ASK FOR YOUR PRROF OF PURCHASE, PLEASE CALL FOR AN APPOINTMENT AT YOUR CONVENIENCE.
BY THE WAY, YOU LOST YOUR BET


AD
ANTWAN D.
Murrieta, CA
Chevrolet Tahoe
Check 20x19 Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/11/2017
2003 Tahoe
I was over charged by at least $200! I only needed a gas cap and a sensor. Both parts were less than $80. But I was charged well over $300! I felt as if I was robbed!
Never again!
Mac G. from Tasker's Automotive Center responded on 11/13/2017

HI ANTWAN,
YOU ARE BLAMING US FOR THE DIAGNOSTIC TIME WE SPENT FINDING THE PROBLEMS IN YOUR TRUCK WHICH IS NOT FAIR, OUR STAFF GO THROUGH TRAINNING AND USE EXPENSIVE EQUIPMENT TO TROUBLE SHOOT AND REPAIR, HAVING SAID THAT I"LL BE HAPPY TO MAKE AN ADJUSTMENT ON YOUR BILL AS A GOOD WILL GESTURE, BUT PLEAESE UNDERSTAND THAT ANY SERVICE BUSINESS WOULD HAVE TO CHARGE FOR THEIR TIME AND EQUIPMENT IN ORDER TO SURVIVE.
THANKS
MAC


AS
Andy S.
California
GMC Sierra 1500
Check 20x19 Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/27/2017 Category: Service
Andy said the facility advised him they could complete a job on his vehicle, but they did not follow through. For that reason, he would not recommend them.
This review was collected via phone interview by Customer Research Inc.
Mac G. from Tasker's Automotive Center responded on 11/15/2017

HI ANDY,
THANKS FOR SHARING YOUR FEELINGS, WHEN YOU BROUGHT YOUR PARTS TO BE INSTALLED, YOUR MISSING SOME COMPONENTS AND THAT IS WHY WE DID NOT COMPLETE THE JOB
WE DID NOT ADVISE YOU AS WHAT TO GET INITIALLY, WE ADVISED YOU OF THE ADDITIONAL COMPONENTS NEEDED.
WE DID NOT WORK ON YOUR CAR OR DID ANY DIAGNOSES.


TG
Travis G.
Vista, CA
Infiniti I30
Check 20x19 Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/07/2016 Category: Service
Travis said the business did not honor the price that was quoted to fix his vehicle.
This review was collected via phone interview by Customer Research Inc.
Mac G. from Tasker's Automotive Center responded on 10/11/2016

HELLO TRAVIS,
8 MONTHS AGO WE GAVE YOU A PRICE ON A USED TRANSMISSION FOR $800.00 FOR WHICH WE CALLED IN YOUR PRESENCE AND GAVE YOU THE QUOTE, 8 MONTHS LATER YOU COME IN AND STILL GAVE YOU THE SAME QUOTE PLUS INSTALLATION, SO I DON'T UNDERESTAND WHAT WE DID NOT HONOR.


AG
ANTHONY/ SANDY G.
Vista, CA
Ford Mustang
Check 20x19 Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/14/2018
Feedback on recent visit
I have been to Tasker's before and had an excellent experience dealing with Mac. The last two times I was dealing with Johnny and the experience was much different. Although the problem I had was corrected I did not feel that Johnny was actually interested in my business. Based on this experience if I were to bring my vehicle back in Tasker's I would request to deal directly with Mac.
Mac G. from Tasker's Automotive Center responded on 04/14/2018

TKANKS  MR . GREGORICH FOR TAKING MY CALL AND  UNDERSTANDING OUR SINCERE APOLOGY ,AND HOPE TO SEE YOU AGAIN IN THE FUTURE , AGAIN THANK YOU , AND WE APPRECIATE YOUR BUISNESS JOHHNNY B


MZ
Macayla Z.
Vista, CA
FIAT 500
Check 20x19 Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/30/2017 Category: Service
Spoke with Rosemary. She said the service was fine. She did not appreciate having to wait over an hour to pay her bill.
This review was collected via phone interview by Customer Research Inc.
Mac G. from Tasker's Automotive Center responded on 11/13/2017

THANKS MACAYLA AND ROSEMARY FOR SHARING YOUR EXPERIENCE AND I DO TAKE IT VERY SERIOUS WHEN SOMEONE EXPRESES THEIR VIEW AND THAT IS WHY WE HAVE A FOLLOW UP SYSTEM IN PLACE. LET ME FIRST APPOLOGIZE FOR YOUR WAIT TIME AND FOR THAT YOUR NEXT OIL AND FILTER CHANGE IS ON ME, AND I WOULD REALLY APPRECIATE IT IF YOU CALL ME WITH A LITTLE DETAIL SO THAT I CAN MAKE THE APPROPRIATE CHANGES AND THANKS FOR TAKING THE TIME TO SHARE YOUR FEELINGS.
MAC


HB
HUBERT ( BUD )/ CATH B.
Vista, CA
Ford Ranger
Check 20x19 Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/29/2016
truck repair
always have quick efficient service. my only negative comment is that most places either do not charge for computer diagnostic if you have the work done there
Mac G. from Tasker's Automotive Center responded on 08/31/2016

Thanks for sharing your feelings and your perception, we usually waive the diagnoses which are a part of the repair procedures such as removing a door panel to figue out why the window does not work, or removing wheels to diagnose something under the car, but computer diagnoses are never a part of the cost of repair, we once had a issue with the car that someone drove a screw in a panel which grounded a computer wire, took 4 hrs.to find and a .25 cents wire repair once we found it, a bit extreme, but i thought I explain, however I"ll be happy to accomodate you as a goodwill gesture. Once again thank you for sharing your thoughts.
Mac


AH
ANNE / DON H.
Vista, CA
Mercury Sable
Check 20x19 Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/15/2016
no hope
Took too long to get the needed appointment and cost too much when it was done, but I like the owner and his staff and believe that I probably couldn't get a better deal anyplace else.

PA
PATRICK A.
Vista, CA
Nissan 200SX
Check 20x19 Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/25/2014
Did the right thing but different issues when I got it back.
Took the car in to get the check engine light checked. Turns out I have issues with my computer in my car. I leave the car with Tasker's for 3 months because they can't figure out what ia wrong. When I pick the car up I was told there wouldn't be a charge because they couldn't figure out what was wrong. On the drive home I start feeling a clicking sound and my horn starts going off while I'm driving at random times. Since I had other things going on I decided I would take it back Monday and have them look at it again. Fast forward to the next night and I find out my lights aren't working. I'm really disappointed that my initial problem wasn't fixed and now I have 2 more problems with the car.

JK
JOHN K.
Lexus RX 350
Check 20x19 Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/15/2014
Customer relations
It would be nice if the guy at the desk would acknowledge you when you came in and a "thank you" when you left would also be nice. Customer relations is a good thing. If it wasn't for you being a Lyoness merchant we wouldn't go there. He didn't act too happy about doing that either!

JW
Jesse W.
Honda Civic
Check 20x19 Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/10/2014 Category: Service
Jesse said the business did a good job, but the guy at the front desk was kind of rude.
This review was collected via phone interview by Customer Research Inc.

DN
Dale N.
Toyota Camry
Check 20x19 Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/19/2014 Category: Service
Dale said he is a little upset about the pricing. He went in and told them he needed a new battery. They charged him for the battery, labor and a diagnosis. He is not normally charged for a diagnostic when he goes to other places if he has the work done there. He will recommend them but inform others to talk about pricing up front and before any work is done.
This review was collected via phone interview by Customer Research Inc.

LW
Larry W.
Vista, CA
Hyundai Sonata
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2018 Category: Service
Larry said the staff were good and did what they were supposed to do. Everything was done properly, though the pick-up was a little slow, since his vehicle was still on a rack when he arrived.
This review was collected via phone interview by Customer Research Inc.
Mac G. from Tasker's Automotive Center responded on 04/18/2018

THANKS MR WALSH FOR YOUR KIND COMMENTS AND GOOD LUCK WITH YOUR NEW HOME UP IN SANTA ROSA , APPRECIATE YOUR BUSINESS AND HOPE TO SEE YOU AGAIN .


MM
Matt M.
Vista, CA
Toyota Sienna
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/14/2018 Category: Service
Matt said the service was good, on time, and the communication was good. The service was a little expensive, but he will defiantly go back because the vehicle is running great.
This review was collected via phone interview by Customer Research Inc.
Mac G. from Tasker's Automotive Center responded on 04/17/2018

THANKS MATT FOR YOU COMMENTS AND YOUR BUSINEES HOPE WE CAN FULFILL ALL YOUR AUTOMOTIVE NEEDS IN THE FUTURE AND HOPE TO SEE YOU SOON. 


AC
Alan C.
Vista, CA
Hyundai Genesis
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/20/2018 Category: Service
Alan said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

BM
Brian M.
San Diego, CA
Ford Explorer
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/09/2018 Category: Service
Brian said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Mac G. from Tasker's Automotive Center responded on 02/12/2018

Hi Brian,
Thanks for your comments and the review you gave us, I'm sorry if we fell short of your expectations to give us a 4 rating, I'd appreciate your input as to what was needed to get a 5 and I'll change the oil and filter in your car free of charge for your input which would help me navigate my business to my goal of a 5 star every time.
Thanks,
Mac


DW
Dan W.
Vista, CA
Ford Ranger
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/24/2018 Category: Service
Dan said the prices were fair, the service was quick, and overall, they did a good job.
This review was collected via phone interview by Customer Research Inc.
Mac G. from Tasker's Automotive Center responded on 02/08/2018

Hi Dan,
Thanks for taking the time to give us a review, appreciate your comments, you gave a score 4 out of 5, therefore you may not have been as happy as p[ossible and I'd like to know what we need to due to get a 5 star review and have you totally satisfied.Your next oil change is on me for helping us to better focus on your expectations.
Mac


JB
Joel B.
Oceanside, CA
Toyota Prius
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/30/2017 Category: Service
Spoke with Judy. She said she has had previous work done on her vehicle by this business and they have always been fine.
This review was collected via phone interview by Customer Research Inc.
Mac G. from Tasker's Automotive Center responded on 09/27/2017

Thanks Judy for taking the time to give us a review, please let me know what we can do to earn a 5 star which is our intension.


AH
Anthony H.
Bonsall, CA
Ford F-Super Duty Motorhome
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2017 Category: Service
Anthony said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

RB
Russ B.
Oceanside, CA
Toyota Tundra
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2017 Category: Service
Russ said this business received the wrong the part from the manufacturer, so they were late in getting his vehicle back to him.
This review was collected via phone interview by Customer Research Inc.