Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

600 Reviews

100% Would Recommend
Latest Review about 23 hours ago

Reviews


MS
Marc S.
Willington, CT
Audi S5
Verified Customer
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07/17/2019
Honest workmanship
Always the fairest repairs, a pleasure to do business with

LN
Lorraine N.
Bristol, CT
Hyundai Elantra
Verified Customer
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07/13/2019
Car repairs review
I am always grateful and extremely pleased for the service I get on all factory scheduled maintenance done by Burhoes. Attention to prior, present, and future service history is always reviewed and evaluated to insure the quality and longevity of the vehicle and it’s safety for me as the owner. It doesn’t get better than Burhoes in automotive service.

CO
Cylde O.
North Granby, CT
Ram 1500
Verified Customer
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07/13/2019
Great service
Grear service

RW
Rebecca W.
Bloomfield, CT
Lincoln MKZ
Verified Customer
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07/11/2019
NO PRESSURE - EVER !
As usual, Charlie and the gang provide the best customer service, and, with a smile. Everything is explained in plain language and you know just what's going on. As a woman, that means a lot. Also, Charlie NEVER PRESSURES YOU to get work done you can't afford at the time. I will always come back because you can count on honesty and integrity at Burhoe's. That's very unusual these days.

H
H.
Windsor, CT
Toyota RAV4
Verified Customer
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06/28/2019
Best auto care around
The guys always take care of our cars so quickly and pay attention to our concerns. Their pricing is very fair and they make sure we have the best quality parts. My family has been going to Burhoes more than 30 years and we really don't trust anybody else with our auto care.

ML
Marcia L.
Bloomfield, CT
Chrysler Pacifica
Verified Customer
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06/24/2019
Who can I trust?
After 22 years, my garage closed. I didn't realize how much of a difference these men made in my life. Would I be able to find a garage that I can trust. This is a critical questions for a single woman in her 60s! Finding a place where the people are capable, honest, and polite – it seemed like an unreasonable challenge.

Burhoe's put my mind completely at ease. Charlie and Doug were true professionals...something that is hard to find in these kinds of settings and in today's culture. My gratitude to them for their care of my car (and of me by association), has made me a complete fan.

While I was there a young driver came in. She was panicked because of sounds she heard that she thought were from her car. She was insistent that he look at her car...NOW! Charlie was overwhelmed (one mechanic was out for the week), but he saw through her insistence and realized she was truly afraid. He went out and checked out the car. It was about relieving her fear - it was about her... a person he is not likely to see again.

Yes, I'm a fan. If you are in driving distance of Burhoe's...make it a point to check them out. The waiting room and the garage is clean and inviting. Oh...and I forgot my wallet...Charlie just trusted me to come back and pay him...it was my first visit. It won't be my last. Thank you Charlie! Thank you Doug!

EC
Elin C.
Bloomfield, CT
Chrysler Town & Country
Verified Customer
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06/23/2019
Honest and Reliable
I was extremely satisfied with the level of service on my vehicle. I was able to get an appt very quickly and the estimate was spot on, including taxes and incidentals. I knew I had several issues and Charlie was able to prioritize the work so I could postpone the least critical for a couple of months. I have recommended Burhoes to friends.

NC
Nadine C.
Newington, CT
Subaru Impreza Sedan
Verified Customer
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06/22/2019
Always a pleasure
It is always a pleasure dealing with Charlie and Doug. I greatly appreciate them and all the work that they have done on my car.

TB
Thomas B.
Longmeadow, MA
Volkswagen Golf R
Verified Customer
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06/22/2019
The best
Charlie and Doug are the best. I had an unanticipated problem and they got me in and got the job done. Their prices are always reasonable, their service is exceptional, and the two of them are always kind and customer service-centered.

I am very impressed with Burhoe's

GO
Glennis O.
Windsor, CT
Subaru Impreza Wagon
Verified Customer
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06/21/2019 Category: Service
Glennis said she likes their service.
This review was collected via phone interview by Customer Research Inc.

MN
Michael N.
Windsor, CT
Honda Accord Cpe
Verified Customer
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06/21/2019 Category: Service
Michael said they are great. He said the service was good and they are friendly. They let the customer know what needs to be fixed and then they fix it.
This review was collected via phone interview by Customer Research Inc.

CA
Carol A.
Windsor, CT
Hyundai Accent
Verified Customer
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06/14/2019
Hyundai - 2009
Although my car is 10 years old now - Burhoe's takes excellent care of it and honestly lets me know of any upcoming needs - they keep great records on my car - and it is running perfect because of their expertise. Highly recommended always! Carol A. Windsor

Verified Customer
West Hartford, CT
Jeep Wrangler
Verified Customer
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06/14/2019
Great service
Guys did a great job on my Jeep. Even threw an obstacle at them and asked them to install Amped power and they never had. It was not a problem and they went above and beyond and everything was right and neat. Will definitely recommend them to everyone.

CG
Chris G.
Chrysler Sebring
Verified Customer
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06/07/2019
Best repair shop around
This shop is the place you want to bring your vehicle if you need any type of service or repair. You will get honest advice and wont be sold anything you dont need. I was an auto mechanic for 20 plus years so its hard for me to trust anyone when it comes to my family vehicles. Here, you will get no nonsense.

KG
Ken G.
Connecticut
Chevrolet Suburban
Verified Customer
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06/05/2019 Category: Service
Ken said they did an excellent job.
This review was collected via phone interview by Customer Research Inc.

JZ
Jeff Z.
Bloomfield, CT
Honda Civic Cpe
Verified Customer
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06/01/2019
My visit
Everyone was friendly and personable, the service was quick and price was reasonable

LN
Lorraine N.
Bristol, CT
Hyundai Elantra
Verified Customer
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05/25/2019
Burhoes Automotive Service
I am always impressed and happy with the service I receive from Burhoes Automotive. They are highly skilled, professional, friendly, and geared towards insuring my vehicle is in 💯% operative. They are a rare breed in providing the very best service and repairs when observing what is needed and even if that’s before the estimated time we calculated. Safety of a vehicle is paramount in my book and is always addressed.

CH
Charles H.
East Granby, CT
Subaru Outback (Natl)
Verified Customer
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05/24/2019
Friendly service professional work accurate pricing
Great job, fair prices, very good at listening and explaining.
Consistently great experience

JY
Joanne Y.
Windsor, CT
Honda Accord Cpe
Verified Customer
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05/24/2019
Excellent and friendly service
This is an honest independent shop with the knowledge to fix your car right. They will go out of their way to give you all the information, even if you aren't a "car" person. They will tell you what is worth fixing and what repairs can wait. I have been going here for over 25 years.

MG
Megan G.
Connecticut
Volkswagen Tiguan
Verified Customer
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05/21/2019 Category: Service
Spoke with Megan's husband. He said the business always does excellent work. The business staff are prompt and courteous. Charlie and his father are great. Keep up the good work.
This review was collected via phone interview by Customer Research Inc.