Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

314 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5rating 4.3333333
Original
Overall Rating 2.6666667/5Overall Rating 2.6666667/5rating 2.6666667rating 2.6666667rating 2.6666667
99% Would Recommend
Latest Review 4 days ago

Reviews


RF
Ryan F.
Minnesota
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Ryan said that it was good, prompt service at the place.
This review was collected via phone interview by Customer Research Inc.

JL
Jeremy L.
Foley, MN
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Jeremy said the business is convenient. The staff are flexible and work well with him.
This review was collected via phone interview by Customer Research Inc.

MG
Mel G.
Foley, MN
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Spoke with Jeanette. She said the staff did good work. She mentioned that the staff was friendly and nice.
This review was collected via phone interview by Customer Research Inc.

BC
BECKY C.
Foley, MN
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019
Fast, honest and reliable
Five Starr is great at getting you in! Weather it’s to fix your vehicle or to service it.

BG
Blondie G.
Minnesota
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Blondie said she was satisfied with this business. They fixed her vehicle right away and they were reasonable.
This review was collected via phone interview by Customer Research Inc.

MC
MICHALLA C.
Saint Cloud, MN
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019
A++++ service
The staff is very helpful and professional. I know I'm in good hands with these guys.

RC
RYAN C.
Sauk Rapids, MN
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019
dropped vehicle off, called me when it was done, all good!
Kevin and Nelly make it so easy to get your vehicle in and taken are of. Dropped my vehicle off in the morning, they call when it is done and I pick it up. does not get any easier.

VB
Victor B.
Foley, MN
Ford Fusion
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/10/2019 Category: Service
Victor said the work done was good at the business, but he was not informed of a significant price increase before the work was done.
This review was collected via phone interview by Customer Research Inc.
Kevin S. from Five Starr Auto Repair Inc responded on 05/13/2019

  Sorry about the price increase from your estimate, and yes we probably should have called first, but that is why they are called estimates. Sometimes we dont know what all parts we will need untill we get the pieces off the car. In your case you needed a caliper that was not on the estimate, without the new one your brakes would not have worked, and could not have left the shop. Sorry for any confusion. Five Starr Auto.

Five Starr Auto Repair, Inc.

KG
KEVIN G.
Clear Lake, MN
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019
Normal Maintenance
So convenient to have 5 Starr close by. TRUSTWORTHY people, decent price and no long wait.

TH
Ted H.
Foley, MN
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
Ted said he enjoys being a customer of this business.
This review was collected via phone interview by Customer Research Inc.

DS
Drew S.
Foley, MN
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Drew said the mechanics did a really good job on his vehicle. It is working fine and he really appreciates it.
This review was collected via phone interview by Customer Research Inc.

CW
Chris W.
Minnesota
Audi A4
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/12/2019 Category: Service
Chris said the business charged $300 and were not able to find the issue with his vehicle.
This review was collected via phone interview by Customer Research Inc.
Kevin S. from Five Starr Auto Repair Inc responded on 03/14/2019

Hello Chris Sorry you feel this way but on your car with poor heat we had flushed the heater core and did an Oil Change. On the Invoice it stated may need a heater core and waterpump. The total Invoice charge was $88.95 not the $300 as stated above. Sorry for the Confusion. Five Starr Auto Repair.

Five Starr Auto Repair, Inc.

KR
Kathy R.
Minnesota
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Kathy said the business did an excellent job and they were also very quick with the repair work.
This review was collected via phone interview by Customer Research Inc.

HM
Hedi M.
Foley, MN
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019 Category: Service
Hedi said the business was able to get them in quickly. They kept in contact with progress reports.
This review was collected via phone interview by Customer Research Inc.

TE
Tom E.
Minnesota
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Tom said that the place does good work.
This review was collected via phone interview by Customer Research Inc.

BM
Bonnie M.
Foley, MN
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Bonnie said the business is always good about fitting her in around her schedule.
This review was collected via phone interview by Customer Research Inc.

DM
DAN M.
Foley, MN
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
Coolant leak repair
Shop staff gave suggestions of most likely issue, and how to identify. Confirmed problem and repairs done timely and quality work.

JR
JUDY R.
Foley, MN
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
Prompt friendly service all the time
Take my vehicle for all oil changes, tire service, etc

BS
BRIAN S.
Waite Park, MN
Dodge Neon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
Outstanding service!
Thank you again for an outstanding service and performance experience!

Verified Customer
Foley, MN
Saturn Relay
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2019
Awesome service.
The work they did on my car was great but the waiting for the call to let me know it was done was left up in the air. I dropped off my car in the morning at 8am and didn't get a call until I called them after 4pm. Maybe they should tell you that they will have your car all day.