Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

298 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5rating 4.3333333
Original
Overall Rating 2.6666667/5Overall Rating 2.6666667/5rating 2.6666667rating 2.6666667rating 2.6666667
99% Would Recommend
Latest Review 6 days ago

Reviews


CJ
Casaundra J.
Minnesota
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2016 Category: Service
Casaundra said her vehicle was fixed. She stated this time she was very happy with her results.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/23/2016 Category: Service
Casaundra said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Kevin S. from Five Starr Auto Repair Inc responded on 05/02/2016

Five Starr Auto Repair,inc. Thank you for letting us know about the shake in your vehicle after we did alignment. After we balanced and rotated the tires the problem was taken care of. If you have any other concerns please let us know. Thank you.

JS
Jody S.
Minnesota
Dodge Durango
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/21/2015 Category: Service
Jody said in order to resolve the initial dissatisfaction, this business put new brake pads on his vehicle.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/21/2015 Category: Service
Jody said his brakes are making a noise. They were not making noise before he took the vehicle in for service.
This review was collected via phone interview by Customer Research Inc.
Kevin S. from Five Starr Auto Repair Inc responded on 01/07/2016

Five Starr Auto Repair, Inc.Sorry if you ended up with a brake noise after we did your alignment,i still need you to come back in so we can check it out or let me know if the noise went away.THANKS
Kevin S. from Five Starr Auto Repair Inc responded on 01/07/2016

Five Starr Auto Repair, Inc.

AS
ANTHONY S.
Foley, MN
Jeep Liberty
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/24/2015
want to have happy customers
Were eager to fix all issues and did a great job with my wife's car

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/24/2015
customer service
Do not seem to interested in their customers satisfaction.
Kevin S. from Five Starr Auto Repair Inc responded on 03/25/2015

sorry if we did not meet your expectations,I had a schedule issue.Hope you will give me another try.thanks

Five Starr Auto Repair, Inc.

DM
DAN M.
Foley, MN
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
Coolant leak repair
Shop staff gave suggestions of most likely issue, and how to identify. Confirmed problem and repairs done timely and quality work.

JR
JUDY R.
Foley, MN
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
Prompt friendly service all the time
Take my vehicle for all oil changes, tire service, etc

BS
BRIAN S.
Waite Park, MN
Dodge Neon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
Outstanding service!
Thank you again for an outstanding service and performance experience!

Verified Customer
Foley, MN
Saturn Relay
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2019
Awesome service.
The work they did on my car was great but the waiting for the call to let me know it was done was left up in the air. I dropped off my car in the morning at 8am and didn't get a call until I called them after 4pm. Maybe they should tell you that they will have your car all day.

RA
RICHARD A.
Foley, MN
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019
they are great to work with.
They were able to all the problems and fix then that we have had with this car.

Verified Customer
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019
Prompt service
Kevin and his team have always provided quality service and repairs.

BR
BLAKE R.
Sauk Rapids, MN
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019
Quick oil change & rotation
Five Starr was able to get me in with minimal notice and have me back on the road in under 45 minutes. Reasonable rates and courteous service.

RA
RICHARD A.
Foley, MN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019
very helpful
Helpful and friendly people

DM
DAN M.
Foley, MN
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019
TImely and considerate work.
Ordered tires, had them put on the next day, just ahead of 3 hour trip on snow covered roads and return. Thanks.

RC
RYAN C.
Sauk Rapids, MN
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018
Truck
extremely happy to have my power windows and locks back. Five Star diagnosed the problem and replaced the bad parts and all is working like new again.

Thanks Kevin,

Ryan

KK
KANDICE K.
Foley, MN
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Last minute appointments!!
My tire was completely flat and they got me in that day so I really like five Starr!!!

BA
BRET A.
Oak Park, MN
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018
Tires
Good work done in short order, very easy to work with, I'll be back.

SM
SCOTT M.
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
Prompt and communicative
Kevin and staff told me the price up front for new tires. It was actually slightly cheaper when I paid for it. They had it done when they said they would, and everything is correct. Highly recommend.

CW
CHERYL W.
Saint Cloud, MN
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
GREAT SERVICE
I Had a minor repair done. They did a great job! I will be a repeat customer!

CW
CHERYL W.
Saint Cloud, MN
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018
Great job
I dropped my car off in the morning for minor repair. The had it fixed by noon. Fair prices.

JR
Jerry R.
Foley, MN
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Jerry said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MH
Mike H.
Minnesota
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Mike said everything was good.
This review was collected via phone interview by Customer Research Inc.