Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

289 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5rating 4.3333333
Original
Overall Rating 2.6666667/5Overall Rating 2.6666667/5rating 2.6666667rating 2.6666667rating 2.6666667
99% Would Recommend
Latest Review 9 days ago

Reviews


JA
John A.
Minnesota
Chevrolet Impala
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/17/2016 Category: Service
John said he did not have his vehicle all weekend and he needed it. They told him they would do a checklist and it would only take an hour. When he did get the vehicle back, there were bolts not tightened and parts cut because they were taking shortcuts.
This review was collected via phone interview by Customer Research Inc.
Kevin S. from Five Starr Auto Repair Inc responded on 03/21/2016

Five Starr Auto Repair, Inc. I am sorry your last visit did not meet your expectations, but when you brought me your own used engine, I had no Idea that alot of the parts were broken. The one appt you made after the engine was put in you never showed up. I have called several times to speak to you but no answer. If we can assist you further please give me a call.

AS
ANTHONY S.
Foley, MN
Jeep Liberty
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/24/2015
want to have happy customers
Were eager to fix all issues and did a great job with my wife's car

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/24/2015
customer service
Do not seem to interested in their customers satisfaction.
Kevin S. from Five Starr Auto Repair Inc responded on 03/25/2015

sorry if we did not meet your expectations,I had a schedule issue.Hope you will give me another try.thanks

Five Starr Auto Repair, Inc.

RC
RYAN C.
Sauk Rapids, MN
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018
Truck
extremely happy to have my power windows and locks back. Five Star diagnosed the problem and replaced the bad parts and all is working like new again.

Thanks Kevin,

Ryan

KK
KANDICE K.
Foley, MN
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Last minute appointments!!
My tire was completely flat and they got me in that day so I really like five Starr!!!

BA
BRET A.
Oak Park, MN
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018
Tires
Good work done in short order, very easy to work with, I'll be back.

SM
SCOTT M.
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
Prompt and communicative
Kevin and staff told me the price up front for new tires. It was actually slightly cheaper when I paid for it. They had it done when they said they would, and everything is correct. Highly recommend.

CW
CHERYL W.
Saint Cloud, MN
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
GREAT SERVICE
I Had a minor repair done. They did a great job! I will be a repeat customer!

CW
CHERYL W.
Saint Cloud, MN
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018
Great job
I dropped my car off in the morning for minor repair. The had it fixed by noon. Fair prices.

JR
Jerry R.
Foley, MN
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Jerry said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MH
Mike H.
Minnesota
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Mike said everything was good.
This review was collected via phone interview by Customer Research Inc.

TE
Tom E.
Minnesota
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Tom said the staff do everything well.
This review was collected via phone interview by Customer Research Inc.

RC
RYAN C.
Sauk Rapids, MN
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018
Great Job
I called to see if I could get and appointment. very quickly responded how about Friday? That will work perfect. dropped it off and it was done about hour later. all fluids filled and ready to go.

Thanks,

TT
Terry T.
Minnesota
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/15/2018 Category: Service
Terry said he would recommend this business for service. He stated that Kevin was really good.
This review was collected via phone interview by Customer Research Inc.

TK
Tony K.
Foley, MN
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Tony said the staff members do good work, they're helpful, and they are friendly.
This review was collected via phone interview by Customer Research Inc.

TR
Trever R.
Foley, MN
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Trever said the business did everything he needed. He contacted them by phone and never really openly interacted with anyone. Everything seems to be working fine.
This review was collected via phone interview by Customer Research Inc.

SS
Sandy S.
Foley, MN
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Sandy said the staff did good work. The service was reasonably priced. They were friendly and she was able to get in for an appointment when she wanted to. She did not have any problems.
This review was collected via phone interview by Customer Research Inc.

TH
Ted H.
Foley, MN
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Ted said the business always does what he asks them to do and they even go a little overboard. They get the service done in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

CR
Cleo R.
Foley, MN
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Cleo said the facility provided good and quick service.
This review was collected via phone interview by Customer Research Inc.

TB
Tom B.
Foley, MN
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Tom said they are good and honest at this business.
This review was collected via phone interview by Customer Research Inc.

WH
Walter H.
Foley, MN
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Walter said he was satisfied with his service.
This review was collected via phone interview by Customer Research Inc.