Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

531 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review about 9 hours ago

Reviews


JD
JESUS D.
Riverside, CA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2017
honest mechanic work done here
I know I vented on my prior critic but this place has done good quality work on all three of cars in the past. This was not the norm for them and they have gone over and beyond to let me know how disappointed they were. I will continue to use them to work on my cars.

Overall Rating 1/5rating 1rating 1rating 1rating 1
03/04/2017
GOOD PLACE FOR MY PRIOR VISITS BUT THIS ONE WAS NOT
I SELECETED THE OIL CHANGE WITH THE FLUID TOP OFF SPECIAL. I GOT HOME TO CHANGE THE AIR FILTER AND FOUND OUT THAT THE FLUID TOP OFF WAS NOT PERFORMED. WINDSHIELD WIPER FLUID WAS EMPTY, COOLANT WAS EMPTY AND BRAKE FLUID WAS LOW.......I WILL MENTION THIS NEXT TIME I GO TO THE SHOP. AND THE TIRE THE TIRE ROTATION WAS NOT DONE, THE TIRE LOCK WAS INSIDE THE VEHICLE......
YAZ H. from Master Car Care responded on 03/08/2017

Thank you for brining this  to our attention.  we apologize for the inconvenience, please bring it back to correct this issue. Our sincere apologizes Master Car Care Staff.


CH
COFFEY H.
Riverside, CA
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019
Repair
Car problem was diagnosed and repaired successfully. I was taken to and from my home to wait for repairs. I appreciated that.

JR
JEFF R.
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019
I found my mechanic
This is my go to place for all my car needs, honest and reasonable.

AA
Alan A.
Riverside, CA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Alan said the service provided by this business was professional. He also said they got the work and information he needed.
This review was collected via phone interview by Customer Research Inc.

PD
Perez D.
Riverside, CA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Perez said every time he goes it is amazing.
This review was collected via phone interview by Customer Research Inc.

TG
TONI G.
Riverside, CA
Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/09/2019
Enjoyed the conversation while waiting on my car.
Good job with my oil change.Did appreciate the word up on what needed to be done on my car.

TR
Theresa R.
Riverside, CA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
Theresa said the staff is very nice, did a great job and did it promptly.
This review was collected via phone interview by Customer Research Inc.

VP
Victor P.
Riverside, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Victor said there was pretty good quality. The business was able to complete his service in a time crunch. He added he thought they were efficient, and it was pretty good service.
This review was collected via phone interview by Customer Research Inc.

JP
John P.
Riverside, CA
Saab 9-2X
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/18/2019 Category: Service
John said this business had good people.
This review was collected via phone interview by Customer Research Inc.

DA
Don A.
California
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Don said the business gives him great service, and they explained everything. It was a great experience.
This review was collected via phone interview by Customer Research Inc.

JR
JANINA R.
Riverside, CA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019
Oil change
They are always nice, everyone is friendly. I recommend this place and their services is fast.

RA
RACHELLE A.
Riverside, CA
Ford Flex
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019
Great Place to take your car
I’ve taken both of my cars to master car care, every time I go they are very friendly and give an honest time frame. When giving recommendations of what needs to be done on the car, they are upfront about cost, and also not pushy at all to do additional maintenance other than what you brought your car there for. This is my go to place, and I’d recommend them to anyone I know needing any car maintenance.

JV
JOHN V.
Riverside, CA
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2019
Great Service
It was evident that they take good care of you. I went right in and they performed a oil change quite quickly. I will return in the future.

SB
Sonia B.
Riverside, CA
Audi Q7
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/22/2019 Category: Service
Sonia said the service quote was too much. The work was expensive.
This review was collected via phone interview by Customer Research Inc.

R
Robert .
Riverside, CA
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Robert said the staff at this business took care of him, they gave him their all. The staff were great. Keep up the good work. They're good people.
This review was collected via phone interview by Customer Research Inc.

LR
Linda R.
Riverside, CA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Linda said that the place takes care of everything for her, noticing things her vehicle needs and just taking care of them. They always get her vehicle back to her quickly.
This review was collected via phone interview by Customer Research Inc.

BA
BALASQVIDE A.
Riverside, CA
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
Always an A+ service
I had taken my cars to Master Car care in Riverside for many years. Always get an A+ service. They have the expertise to get whatever problem the cars have fix right. I am always a happy customer because the always clearly explain the issue in a way that is easy for anyone to understand. They take the time to contact me with any question and to be sure I am up to day in their work status. Yaz makes this shop the best in town ... by a lot. I always send my friends to this Master Car care when they need a mechanic because I trust their work a 100%.

AZ
Antohny Z.
California
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019 Category: Service
Antohny said he had no issue with his service.
This review was collected via phone interview by Customer Research Inc.

AB
Ahmad B.
Covina, CA
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Ahmad said the business was very helpful and they had the best price. He was happy with the work they did.
This review was collected via phone interview by Customer Research Inc.

BS
Belinda S.
Riverside, CA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019
Their Honest and do GREAT WORK .
These people are HONEST, I’ve been coming to them for over a year now. My whole family come to them for everything. Tires, oil change , brakes and ever other services, that’s needed,