ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 3 days ago
JESUS D. ReScore Review on 03/08/2017
ReScore
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Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
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"honest mechanic work done here"
I know I vented on my prior critic but this place has done good quality work on all three of cars in the past. This was not the norm for them and they have gone over and beyond to let me know how disappointed they were. I will continue to use them to work on my cars.
Vehicle: Honda Civic
Service Date: 03/03/2017
Review Created: 03/04/2017 11:26 PM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"GOOD PLACE FOR MY PRIOR VISITS BUT THIS ONE WAS NOT"
I SELECETED THE OIL CHANGE WITH THE FLUID TOP OFF SPECIAL. I GOT HOME TO CHANGE THE AIR FILTER AND FOUND OUT THAT THE FLUID TOP OFF WAS NOT PERFORMED. WINDSHIELD WIPER FLUID WAS EMPTY, COOLANT WAS EMPTY AND BRAKE FLUID WAS LOW.......I WILL MENTION THIS NEXT TIME I GO TO THE SHOP. AND THE TIRE THE TIRE ROTATION WAS NOT DONE, THE TIRE LOCK WAS INSIDE THE VEHICLE......
Vehicle: Honda Civic
Service Date: 03/03/2017
Review Created: 03/04/2017 11:26 PM
YAZ H. at Master Car Care responded on 03/08/2017

Thank you for brining this  to our attention.  we apologize for the inconvenience, please bring it back to correct this issue. Our sincere apologizes Master Car Care Staff.

Jessie D. on 01/18/2018
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Jessie said the staff treated her very well and she appreciates the great service.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 01/05/2018
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
Michael S. on 01/17/2018
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Spoke with Debbie. She said she has always had wonderful service from the business. They are honest, efficient and accommodating. She is very happy with them.
Vehicle: Toyota Camry
Category: Service
Service Date: 01/06/2018
Review Created: 01/17/2018
This review was collected via phone interview by Customer Research Inc.
Garrett M. on 01/14/2018
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"Great service."
Great service and super friendly.
Vehicle: Kia Rio
Service Date: 01/13/2018
Review Created: 01/14/2018 09:28 PM
COFFEY H. on 01/13/2018
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"Service"
Enjoy the service here. Jason is very helpful.
Vehicle: Ford Edge
Service Date: 01/12/2018
Review Created: 01/13/2018 08:32 PM
CINDY W. on 01/09/2018
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"they are so professional, they listen to the customer, even if you're a women!"
They stand behind all the work that they perform. Most major services are warrenity for 1 year, most places it only 90 days and then your stuck if any problems accorre after that, not with these guys! I recommend them to everyone, you get your money's worth and they don't sell you anything you don't need.
Vehicle: Saturn SL
Service Date: 12/13/2017
Review Created: 01/09/2018 01:10 PM
Mauricio C. on 12/30/2017
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Mauricio said he would recommend this business.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 12/27/2017
Review Created: 12/30/2017
This review was collected via phone interview by Customer Research Inc.
Virgina A. on 12/26/2017
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Virgina said she recommends the business for service.
Vehicle: Toyota Corolla
Category: Service
Service Date: 12/21/2017
Review Created: 12/26/2017
This review was collected via phone interview by Customer Research Inc.
JORGE P. on 12/23/2017
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"Explain the the car problem , understandable"
Professional , polite , and friendly are the manager and employees .
Vehicle: Toyota Camry
Service Date: 12/02/2017
Review Created: 12/23/2017 11:12 PM
Carlos C. on 12/21/2017
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Carlos said he experienced good customer service.
Vehicle: Honda Accord Wgn
Category: Service
Service Date: 12/18/2017
Review Created: 12/21/2017
This review was collected via phone interview by Customer Research Inc.
John C. on 12/18/2017
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John said he appreciates the business and their prices. The business always takes good care of him.
Vehicle: Toyota Prius
Category: Service
Service Date: 12/13/2017
Review Created: 12/18/2017
This review was collected via phone interview by Customer Research Inc.
Aletha E. on 12/15/2017
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Aletha said the customer service was good. The employees told her exactly what was wrong with her vehicle. The repairs were completed promptly.
Vehicle: Toyota Corolla
Category: Service
Service Date: 12/09/2017
Review Created: 12/15/2017
This review was collected via phone interview by Customer Research Inc.
Brian C. on 12/13/2017
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Brian said the staff were professional and did what they said they were going to do. He was really pleased with the service and he will go back to this business in the future.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 12/09/2017
Review Created: 12/13/2017
This review was collected via phone interview by Customer Research Inc.
Andrew B. on 12/13/2017
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Andrew said the business did good work for a good price. It was completed in a timely manner.
Vehicle: Hyundai Elantra Touring
Category: Service
Service Date: 12/07/2017
Review Created: 12/13/2017
This review was collected via phone interview by Customer Research Inc.
Anthony G. on 12/11/2017
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Anthony said the business did a great job and he is really happy. They did not leave his questions unanswered.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 12/06/2017
Review Created: 12/11/2017
This review was collected via phone interview by Customer Research Inc.
Brianne R. on 12/05/2017
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Brianne said the service was quick. The staff were nice and treated her well. They were incredible and the experience was easy.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 12/02/2017
Review Created: 12/05/2017
This review was collected via phone interview by Customer Research Inc.
Dallas B. on 11/30/2017
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Dallas said this business did everything they were supposed do. It was done on time and everything was good.
Vehicle: Nissan Murano
Category: Service
Service Date: 10/31/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Benjamin M. on 11/30/2017
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Benjamin said this business was very helpful and they did some extra service for him.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 11/28/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Frank D. on 11/28/2017
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Frank said the staff treated him well. They told him what the issue was and they fixed it. He did not have any problems with the service and the staff were pretty fast.
Vehicle: Dodge Pickup
Category: Service
Service Date: 10/19/2017
Review Created: 11/28/2017
This review was collected via phone interview by Customer Research Inc.
Larry S. on 11/28/2017
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Larry said the staff does good work, it's done in a timely fashion and it's guaranteed. He's happy with them.
Vehicle: Ford F-150
Category: Service
Service Date: 10/18/2017
Review Created: 11/28/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 398 in total