ReScore Reviews™ (1)
Customer brought in lowered car. He was advised that vehicle may not be able to be aligned completely depending on the amount of adjustment available. Customer also stated he replaced springs. He was informed that the propper way to lower is to replace with drop spindles as well as springs. He wanted us to align antway.
Customer actually did not replace springs and had only heated them up. Before adjusting was talked to about te situation and wanted us to adjust alignment as much as we could. Customer was told no warranty do to impropper lowering of vehicle.
Job was performed per customers notification of all the facts as they were found and still oked adjustmentment to the best possible outcome. Maxed out all adjustment.
Thank you for brining this to our attention. we apologize for the inconvenience, please bring it back to correct this issue. Our sincere apologizes Master Car Care Staff.
Our advertisement is very clear...we do have a brake special for 79.95 for cars. Manuel has a 2010 KIA sedona van, not a car. Manuel calls our facility and told us over the the phone what kind of car he has and how much for a brake job. Our staff gave him a price and he was shocked of how could the price was. He then tells us I have been shopping arround all day and this is the best price he has gotten. Manuel rushed in to our business and had the work done and was still surprised how good our service and price is and thanked us. We have a marking team that shops arround for other competiors and we know we have the best prices in town. We do not try to lure any body in, OUR ADVERTIMENT is very self explanatory.
I am sorry Mr Joseph, we don't show that you had a tune up done with us all we show is you had a four wheel alignment. maybe you got us mistaken with someone else.