Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

454 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


MF
MAYCA F.
Santee, CA
Chrysler PT Cruiser
Verified Customer
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07/18/2019
Great Service!
As a woman, I have lived a nightmarish list of experiences at mechanic shops.

I have been a very happy client of Smart Auto Repair for many years. Since the day my previous car timing belt broke and the tow truck towed my car to their shop. The work that Hector and his team do is fantastic and has all elements in my wishlist: Respectful, professional, friendly, caring (do not make start telling you about the way they treated me during the time I was injured years ago, or the time one of my dogs was dying and I needed my car fixed right away!), with attention to detail, reasonable (Hector will explain the repairs your car needs and will help you make a plan to spread them in a manner that is financially feasible and mechanically suitable), trustworthy (and I should type that with capital letters).

I never thought one could feel this way about a mechanic shop, but for me Smart Auto Repair feels rather as friends and family I trust rather than as a business I have to deal with.

As long as Hector is in business, I will be a client of Smart Auto Repair. I’m extremely grateful for his great work and the work of his team, as well as for the kindness they have showed to me throughout the years.

JK
James K.
El Cajon, CA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
James said that everything is perfect so far.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
La Mesa, CA
Nissan Sentra
Verified Customer
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07/17/2019
Hector to the rescue.
Hector has taken care of my cars for more than 13 years and has rescued me several times when I had car trouble. He is always courteous and good- natured about it. I find him reliable and his charges are reasonable. I like it when he asks, "Have they ( his mechanics) take good care of you"?
He now is taking care of my son's car.

Verified Customer
La Mesa, CA
Chevrolet El Camino
Verified Customer
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07/17/2019
Good people
Honest, fair priced, work on any car.

JV
JOSEPH/VALERIA V.
El Cajon, CA
Jeep Liberty
Verified Customer
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07/09/2019
Great service
Once again another fast fix. We finally found a great mechanic.

GA
GREG A.
San Diego, CA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019
They care and are honest
We started taking our commercial work trucks to Hector and he did such an amazing job getting the trucks in and out quickly that we started taking our personal vehicles to him. Just a great group of guys that truly care and are honest.

EP
EUGENIA P.
Spring Valley, CA
Volkswagen New Beetle Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2019
The best mechanics in the San Diego area !
I've been blessed for the last 5 years having known this auto repair shop with its rave reviews, because they always d a great job on my car and van. Hector 7 his staff are the best!

Verified Customer
Santee, CA
Nissan Frontier
Verified Customer
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06/26/2019
truck work done
His honesty that I can trust him.
He doesn’t pushing it to repair when it’s not necessary.

TR
TIM R.
El Cajon, CA
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019
Hector and his guys will treat you right...and at the right price.
I have been taking my car here for about five years now and I always get great service and a high quality of workmanship at a reasonable price. My car has over 250,000 miles on it and they keep it running strong. They never try to upsell me on anything and I always feel like I am treated fairly.

SM
STEVE/RENE M.
Santee, CA
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019
Great service! Trustworthy service center!
Hector, the owner of Smart auto repair, is impeccably the best and honest auto repair man I’ve ever met. He doesn’t sell you stuff you don’t need and only recommends items that you need and/or are going to need in the near future. I trust Smart auto repair for all my cars needs.

LB
LYNNE B.
La Mesa, CA
Kia Optima
Verified Customer
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06/20/2019
The best car mechanic ever!
Hector and his mechanics are the most caring, professionals ever. I trust them implicitly. They have taken excellent care of my car and my daughter's car. Thank goodness for Smart Auto Repair!

SS
SHARISE S.
El Cajon, CA
Chrysler 200
Verified Customer
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06/20/2019
Amazing job
Hector really took the time out to listen to what issues I had With my car even drove it so he could feel the issue for him self, he and his team tried a lot of different options and at the end solved the problem completely also while keeping me in the loop the entire time.

JO
JESUS SR O.
El Cajon, CA
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019
Customer service is the best, , reasonable prices!!!
Customer service is the best, very knowledgeable mechanics and their prices are very reasonable, honest and clean!!!

RD
Ryan D.
La Mesa, CA
Ford Expedition
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/10/2019 Category: Service
Ryan said that due to a missed phone call he wasn't able to pick up his vehicle when he thought he would be able to.
This review was collected via phone interview by Customer Research Inc.

JZ
James Z.
El Cajon, CA
Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
James said that the mechanics are very transparent. He mentioned that he will not take his vehicle to another business unless he has no choice. He stated that he trusts the mechanics and that in his opinion this is priceless.
This review was collected via phone interview by Customer Research Inc.

KL
Kim L.
El Cajon, CA
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Kim said the staff was super nice. They were timely, and completed it for a reasonable price.
This review was collected via phone interview by Customer Research Inc.

EP
EUGENIA P.
Spring Valley, CA
Volkswagen New Beetle Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019
The best mechanics in the San Diego area !
I have been going to this Auto Repair Shop for the last 6 years and they truly are the best- honest, efficient, friendly and affordable.
Hector and his workers are always wonderful!

LT
Laura T.
Jamul, CA
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Laura said she was a long time customer. Hector provided honest and fair service.
This review was collected via phone interview by Customer Research Inc.

MA
MELVIN A.
San Diego, CA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2019
routine maintenance
Always get first rate service

JM
Joe/TRYSA M.
El Cajon, CA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019
Quick response!
These guys always come through for me.

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