Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

453 Reviews

99% Would Recommend
Latest Review about 10 hours ago

Reviews


MH
Milusca H.
El Cajon, CA
Hyundai Accent
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/08/2016 Category: Service
Milusca said the service was really bad and was not good at this business. She stated they did not fix what was wrong. However, they fixed something else and charged her for the work. She mentioned she dropped her vehicle off for a couple hours and was told it was ready. It ended up being in worse condition than before. She added she had her son take her vehicle to another facility and the job got done way better than this business.
This review was collected via phone interview by Customer Research Inc.

ST
Scott T.
El Cajon, CA
Nissan Maxima
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/20/2019 Category: Service
Scott said there was poor communication between him and the technician at this business.
This review was collected via phone interview by Customer Research Inc.

DM
Dirsim M.
El Cajon, CA
Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/14/2016 Category: Service
Dirsim said the employees were unreliable.
This review was collected via phone interview by Customer Research Inc.

ST
Skye T.
California
Mercury Mariner
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/25/2015 Category: Service
Skye said the owner is always on his phone and ignores his customers.
This review was collected via phone interview by Customer Research Inc.

RD
Ryan D.
La Mesa, CA
Ford Expedition
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/10/2019 Category: Service
Ryan said that due to a missed phone call he wasn't able to pick up his vehicle when he thought he would be able to.
This review was collected via phone interview by Customer Research Inc.

TL
Taner L.
El Cajon, CA
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/05/2019 Category: Service
Taner said the business did good work but he's having some problems with his vehicle.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
El Cajon, CA
Plymouth Voyager
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/22/2019 Category: Service
Michael said it was great job all around and everything is fine.
This review was collected via phone interview by Customer Research Inc.

PB
PATY B.
La Mesa, CA
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/05/2018
Smiles even when you're late for your appointment
Hector is always ready to help me with my car even when it's just a check up. When I ask him if there were any problems, he replies, " No, unfortunately."

MF
Melissa F.
California
Volkswagen Passat
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/31/2018 Category: Service
Melissa said the wait was long but everything was good. They have good prices.
This review was collected via phone interview by Customer Research Inc.

CB
Curt B.
La Mesa, CA
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/11/2018 Category: Service
Curt said the service was pretty good, but not perfect.
This review was collected via phone interview by Customer Research Inc.

LR
Luis R.
San Diego, CA
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/21/2018 Category: Service
Luis said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DH
Dave H.
El Cajon, CA
Chevrolet Suburban
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/12/2018 Category: Service
Dave said he would recommend this business for service. Hector is a great guy.
This review was collected via phone interview by Customer Research Inc.

ML
Martin L.
Homer, AK
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2017 Category: Service
Martin said the service done by the business was good and the work was done correctly. He said he was happy with the outcome but he had some questions about one of the choices made about his vehicle, which was not answered to his satisfaction. He said he was very happy with his experience.
This review was collected via phone interview by Customer Research Inc.

DS
Debbie S.
California
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/08/2017 Category: Service
Debbie said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

RB
Risdon B.
San Diego, CA
Mercury Villager
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/31/2017 Category: Service
Risdon said it is nice to have a business that does not over-charge him.
This review was collected via phone interview by Customer Research Inc.

JK
James K.
El Cajon, CA
Toyota Avalon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/30/2017 Category: Service
James said this business is close to his house. Their prices are a little steep but he would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

DA
Daniel A.
San Diego, CA
Volvo XC60
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/27/2017 Category: Service
Daniel said this business changed a light that was not supposed to be changed. He said he would recommend them.
This review was collected via phone interview by Customer Research Inc.

BL
BART/SCHERRRY L.
La Mesa, CA
BMW 325Ci
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/01/2017
Responsive but no nonsense management. No sales hype, just straight up sincere management.
Good mechanics and management. Could be tidied up a little, but no impact on service or efficiency. Reliable and knowledgeable owner.

TR
Tom R.
El Cajon, CA
Honda Pilot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/30/2017 Category: Service
Tom said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RR
Ralph R.
El Cajon, CA
Nissan Xterra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/25/2016 Category: Service
Ralph said they were very helpful and honest.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 453 in total