Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

452 Reviews

99% Would Recommend
Latest Review about 1 hour ago

Reviews


MA
MELVIN A.
San Diego, CA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2019
routine maintenance
Always get first rate service

ST
Scott T.
El Cajon, CA
Nissan Maxima
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/20/2019 Category: Service
Scott said there was poor communication between him and the technician at this business.
This review was collected via phone interview by Customer Research Inc.

MH
Milusca H.
El Cajon, CA
Hyundai Accent
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/08/2016 Category: Service
Milusca said the service was really bad and was not good at this business. She stated they did not fix what was wrong. However, they fixed something else and charged her for the work. She mentioned she dropped her vehicle off for a couple hours and was told it was ready. It ended up being in worse condition than before. She added she had her son take her vehicle to another facility and the job got done way better than this business.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
La Mesa, CA
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019
Hector to the rescue.
Hector has taken care of my cars for more than 13 years and has rescued me several times when I had car trouble. He is always courteous and good- natured about it. I find him reliable and his charges are reasonable. I like it when he asks, "Have they ( his mechanics) take good care of you"?
He now is taking care of my son's car.

Verified Customer
La Mesa, CA
Chevrolet El Camino
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019
Good people
Honest, fair priced, work on any car.

JV
JOSEPH/VALERIA V.
El Cajon, CA
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019
Great service
Once again another fast fix. We finally found a great mechanic.

GA
GREG A.
San Diego, CA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019
They care and are honest
We started taking our commercial work trucks to Hector and he did such an amazing job getting the trucks in and out quickly that we started taking our personal vehicles to him. Just a great group of guys that truly care and are honest.

EP
EUGENIA P.
Spring Valley, CA
Volkswagen New Beetle Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2019
The best mechanics in the San Diego area !
I've been blessed for the last 5 years having known this auto repair shop with its rave reviews, because they always d a great job on my car and van. Hector 7 his staff are the best!

Verified Customer
Santee, CA
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2019
truck work done
His honesty that I can trust him.
He doesn’t pushing it to repair when it’s not necessary.

TR
TIM R.
El Cajon, CA
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019
Hector and his guys will treat you right...and at the right price.
I have been taking my car here for about five years now and I always get great service and a high quality of workmanship at a reasonable price. My car has over 250,000 miles on it and they keep it running strong. They never try to upsell me on anything and I always feel like I am treated fairly.

SM
STEVE/RENE M.
Santee, CA
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019
Great service! Trustworthy service center!
Hector, the owner of Smart auto repair, is impeccably the best and honest auto repair man I’ve ever met. He doesn’t sell you stuff you don’t need and only recommends items that you need and/or are going to need in the near future. I trust Smart auto repair for all my cars needs.

LB
LYNNE B.
La Mesa, CA
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019
The best car mechanic ever!
Hector and his mechanics are the most caring, professionals ever. I trust them implicitly. They have taken excellent care of my car and my daughter's car. Thank goodness for Smart Auto Repair!

SS
SHARISE S.
El Cajon, CA
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019
Amazing job
Hector really took the time out to listen to what issues I had With my car even drove it so he could feel the issue for him self, he and his team tried a lot of different options and at the end solved the problem completely also while keeping me in the loop the entire time.

JO
JESUS SR O.
El Cajon, CA
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019
Customer service is the best, , reasonable prices!!!
Customer service is the best, very knowledgeable mechanics and their prices are very reasonable, honest and clean!!!

RD
Ryan D.
La Mesa, CA
Ford Expedition
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/10/2019 Category: Service
Ryan said that due to a missed phone call he wasn't able to pick up his vehicle when he thought he would be able to.
This review was collected via phone interview by Customer Research Inc.

JZ
James Z.
El Cajon, CA
Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
James said that the mechanics are very transparent. He mentioned that he will not take his vehicle to another business unless he has no choice. He stated that he trusts the mechanics and that in his opinion this is priceless.
This review was collected via phone interview by Customer Research Inc.

KL
Kim L.
El Cajon, CA
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Kim said the staff was super nice. They were timely, and completed it for a reasonable price.
This review was collected via phone interview by Customer Research Inc.

EP
EUGENIA P.
Spring Valley, CA
Volkswagen New Beetle Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019
The best mechanics in the San Diego area !
I have been going to this Auto Repair Shop for the last 6 years and they truly are the best- honest, efficient, friendly and affordable.
Hector and his workers are always wonderful!

LT
Laura T.
Jamul, CA
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Laura said she was a long time customer. Hector provided honest and fair service.
This review was collected via phone interview by Customer Research Inc.

JM
Joe/TRYSA M.
El Cajon, CA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019
Quick response!
These guys always come through for me.

Displaying Review 1 - 20 of 452 in total