Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

528 Reviews

96% Would Recommend
Latest Review 12 days ago

Reviews


SP
Stephen P.
New York
Chrysler Aspen
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Stephen said the business was excellent. Ron came on time, he was helpful, there was kindness, and they made suggestions about his terrible situation. He stated this facility has a good staff.
This review was collected via phone interview by Customer Research Inc.

DG
Daniel G.
Pittsford, NY
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Excellent service
I always feel taken care of with action. Their qork is fast amd flawless. I will keep coming back and I recommend it to anyone who is looking for a good mechanic.

MB
MICHEAL B.
Henrietta, NY
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018
Great oil change
Great price on oil change, fast service while you wait

TJ
Thomas J.
Rochester, NY
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Thomas said that he would definitely recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

HH
Haider H.
Rochester, NY
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Haider said it was good service, but the time was off. They said a certain time it would be done, but he had to wait an hour before it was returned to him.
This review was collected via phone interview by Customer Research Inc.

JR
Jennifer R.
Rochester, NY
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018
Service and quality mechanics.
As always, I received excellent service immediately. ActionTowing is the only place to service your car!

CW
Carl W.
New York
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Carl said the business did a good job. The service was quick and the staff was polite.
This review was collected via phone interview by Customer Research Inc.

TW
Terrell W.
Rochester, NY
Acura 2.2CL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Terrell said the business did a good job and they gave him a discount.
This review was collected via phone interview by Customer Research Inc.

RM
Rudy M.
Rochester, NY
Suzuki XL7
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Rudy said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RF
Robert F.
Rochester, NY
Nissan Frontier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Robert said that he is a past customer and the service is always fast.
This review was collected via phone interview by Customer Research Inc.

JN
Joseph N.
New York
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Joseph said the service was good. The employees were punctual, informative and all around nice. This was an all around good experience for him.
This review was collected via phone interview by Customer Research Inc.

PK
Paul K.
Rochester, NY
Volvo 240
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Paul said they are good at this business. He likes them. The employees are very nice. It is a fair price. Lance is really helpful. Even when he couldn't go to their facility because it was the end of the day and they were closing, they gave him some good advice.
This review was collected via phone interview by Customer Research Inc.

LT
LAOLLIE T.
Lakeville, NY
Toyota Matrix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018
Willingness to go up and beyond....
Always friendly willing to answer all questions. And excellent work you will never have to take your car back twice for the same reason.....

MS
Michael S.
Rush, NY
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
Michael said that he would recommend this business for service, as well as for towing.
This review was collected via phone interview by Customer Research Inc.

PJ
PETER J.
Henrietta, NY
Mercury Milan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2018
On time at Right Price
I had an appointment at 8am for NYSI. They took me on time, completed the work in a very reasonable time and (per a previous courtesy arrangement) the inspection was complementary.

SB
Sue B.
New York, NY
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Sue said the business always goes out of their way. The employees are very nice and accommodating.
This review was collected via phone interview by Customer Research Inc.

SE
Scott E.
Rochester, NY
GMC Terrain
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Scott said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

DM
Devon M.
Scottsville, NY
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Devon said the staff at this business was very helpful. They did the service in a reasonable time frame.
This review was collected via phone interview by Customer Research Inc.

SG
Samantha G.
New York
GMC Vandura
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Samantha said she really appreciates the tow person getting her towed off the interstate and getting her home safely.
This review was collected via phone interview by Customer Research Inc.

JL
Jasmaine L.
Rochester, NY
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Jasmaine said the employees provided constant communication. They called her before to confirm the repairs. They completed service in a fashionable amount of time.
This review was collected via phone interview by Customer Research Inc.