Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

496 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


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Tony S.
Council Bluffs, IA
Mitsubishi Galant
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Tony said that everyone was really nice and walked him through everything .He stated that the process was easy. Tony wanted to thank the business.
This review was collected via phone interview by Customer Research Inc.

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Ti K.
Omaha, NE
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019 Category: Service
Ti said that the service was good. The staff gave him a good explanation of the repairs and were timely in their completion.
This review was collected via phone interview by Customer Research Inc.

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Rick H.
Omaha, NE
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Rick said they do exactly what he says, or what they say they are going to do, when he comes in for service. He added he enjoys dealing with Jason and Jeff.
This review was collected via phone interview by Customer Research Inc.

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Ken H.
Omaha, NE
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Ken said the staff were really easy to work with. They are trustworthy and always able to fix the issue he has. He appreciates their work.
This review was collected via phone interview by Customer Research Inc.

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Bob A.
Omaha, NE
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019 Category: Service
Bob said their services are fairly priced, they are honest, they tell him what they need to do and they are the best guys to work with.
This review was collected via phone interview by Customer Research Inc.

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Sheri L.
Fremont, NE
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Sheri said the staff were awesome. She said they gave her options on what can be fixed and what cannot be fixed. She was very pleased with the service.
This review was collected via phone interview by Customer Research Inc.

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David B.
Nebraska
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
David said he appreciates the quality work and getting his vehicle done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

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Bob T.
Omaha, NE
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
Bob said he was really happy with the work that was done, but the mechanic did over look one thing. He brought it back and he took care of it right away so he's very happy.
This review was collected via phone interview by Customer Research Inc.

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Phiilip W.
Nebraska
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/10/2019 Category: Service
Phillip said the business does fine quality work.
This review was collected via phone interview by Customer Research Inc.

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Brian M.
Nebraska
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Brian said the business was good. His son thought something wrong with the tire or front ball joint but they told him it was all fine. They could've lied to him and fixed something because he's a nineteen year old kid, but they didn't. He was impressed by this.
This review was collected via phone interview by Customer Research Inc.

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Scott M.
Omaha, NE
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Scott said that the place always does a good job at a fair price.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Omaha, NE
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019
Honda Service
As always the people were accommodating and service done well. Will continue using Powers.

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Lori S.
Omaha, NE
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019
Customer service and knowledgeable
They always go above and beyond to take care of whatever needs to be done to get me back on the road again.

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Drew W.
Omaha, NE
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Drew said the staff had great customer service, answered all his questions, and were very responsive.
This review was collected via phone interview by Customer Research Inc.

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Ross S.
Bennington, NE
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2019 Category: Service
Ross said the business is good.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Omaha, NE
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019
Love these guys
The guys at Powers are still great. We've been going to them for years, and they keep our family's 4 old cars on the road. They keep us from having to buy newer, more expensive cars, and they keep us from being stranded due to auto failure. These guys always give us great advice and feedback about our cars, and they are amazingly nice, every single time we see them. We wouldn't go anywhere else. Jeff, Jason, Todd, and all the guys are fantastic. Plus, Jason cracks me up. Go see them!

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Glenda S.
Omaha, NE
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
Glenda said they're polite, quick with service, and explain everything.
This review was collected via phone interview by Customer Research Inc.

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Shalonn Z.
Woodbine, IA
Ford Fusion
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/22/2019 Category: Service
Shalonn said she recommends this facility.
This review was collected via phone interview by Customer Research Inc.

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Jonathon H.
Omaha, NE
Ford Police Interceptor
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/21/2019 Category: Service
Jonathon said he had to return his vehicle to correct the same issue.
This review was collected via phone interview by Customer Research Inc.
Jeff P. from Powers Automotive Services Inc responded on 02/27/2019

Johnathon, I want to explain a bit more on the details of the repairs and the cause of the problem but first I appreciate the feedback so we can use that in a postive way in making sure we resolve these issues before the customer gets the vehicle back.  

The corrosion that that seeps into the conttrol module board from a knick in the wiring can cause quite a diagnosis nightmare.  In your vehicels case the corrosion was seeping through the wiring that had a spot that was knicked or worn through near the connector to the module.  To have the corrosion seep into the module over time moisture will have to travel through the spot of the compromised wire through the connector terminals that are in the module connector.  We had thought the terminals were cleaned up enough.  We go the route to repair that is in my opinion the best choice for the customer.  The complete wiring harness wiring harness replacement is the only way we can purchase the connector for the ABS module.  The cost of doing that is scary.  We have very good results in cleaning the terminals and using dialective grease in the connector  so we do not need to go the wiring harness replacement route. 

Once again we apologize for the inconvience of having to bring the vehicle back and thank you for your your review.  


EK
Emily K.
Gretna, NE
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
The shop I trust
When my vehicle needs attention, I know I can trust Powers to complete the work well, give me a fair price, and keep me informed to any changes in the timeline they gave me up front. I'm so glad I was referred to a shop I can really trust.

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