Rohnert Park Transmissions

Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

197 Reviews

99% Would Recommend
Latest Review 16 days ago

Reviews


VH
Vincent H.
Rohnert Park, CA
Ford Bronco
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/18/2017 Category: Service
Vincent said the business was horrible, since they wouldn't let him get his personal things from the vehicle.
This review was collected via phone interview by Customer Research Inc.
Fernando G., manager from Rohnert Park Transmissions responded on 12/22/2017

We made several attempts to contact you over the last few months, you never got back to us. You just abondoned your vehicle at our shop.We would have been happy to work something out with you if you would have gotten back to us. 


DL
Detrail L.
Macon, NC
Ford Ranger
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/24/2018 Category: Service
Detrail said the service was fast and staff was very nice and welcoming.
This review was collected via phone interview by Customer Research Inc.

PB
Patsy B.
Rohnert Park, CA
Honda Accord Cpe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/19/2017 Category: Service
Patsy said she took her vehicle in because the check engine light was on. The mechanic didn't tell her what was wrong with her vehicle and he told her to take her vehicle back in 2 days. This was too long for her. She found out the vehicle needed an oil change and the water pump was going bad, and he didn't mentioned anything about those issues.
This review was collected via phone interview by Customer Research Inc.

DB
Daniel B.
Rohnert Park, CA
Nissan Versa
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/23/2018 Category: Service
Daniel said he got really good service. The staff explained everything that was gong on with his vehicle in a way he could understand. He stated he felt he may have gotten a better deal on the price at another facility.
This review was collected via phone interview by Customer Research Inc.

LD
Lenny D.
California
Ford Transit Connect
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/17/2018 Category: Service
Lenny said the service was pretty good.
This review was collected via phone interview by Customer Research Inc.

MH
Mark H.
Rohnert Park, CA
Mazda Protege
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/10/2018 Category: Service
Mark said that things didn't get done as discussed.
This review was collected via phone interview by Customer Research Inc.

JB
Jose B.
Rohnert Park, CA
Ford Explorer Sport Trac
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/22/2018 Category: Service
Jose said the staff was fast, and did a pretty good job. They had his transmission service finished in three days.
This review was collected via phone interview by Customer Research Inc.

RP
Rudy P.
Sebastopol, CA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/20/2017 Category: Service
Rudy said that he was referred to this business.
This review was collected via phone interview by Customer Research Inc.

KL
Kai L.
Windsor, CA
Acura 3.2TL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/04/2017 Category: Service
Kai said their work was solid and he was happy with it. However, their communication was slow and the work took longer than was quoted.
This review was collected via phone interview by Customer Research Inc.

ZN
Zak N.
Somerset, CA
Toyota FJ Cruiser
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2017 Category: Service
Zak said the staff member he talked to was nice and he worked with him.
This review was collected via phone interview by Customer Research Inc.

AH
Andrew H.
Watsonville, CA
Ford Mustang
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/25/2017 Category: Service
Andrew said he appreciated the professionalism at this business.
This review was collected via phone interview by Customer Research Inc.

RK
Richard K.
Santa Rosa, CA
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/28/2015 Category: Service
Richard said the work was satisfying and pleasant.
This review was collected via phone interview by Customer Research Inc.

BL
Bob L.
Rohnert Park, CA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/01/2015 Category: Service
Bob said the business was a day later than promised on getting his transmission back to him, but he thinks that it may have been a parts delay.
This review was collected via phone interview by Customer Research Inc.

MD
Martin D.
Windsor, CA
Volkswagen Jetta
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/13/2015 Category: Service
Martin said this business provided good service.
This review was collected via phone interview by Customer Research Inc.

MT
Mike T.
Rohnert Park, CA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/28/2015 Category: Service
Mike said the business knows what they are doing.
This review was collected via phone interview by Customer Research Inc.

ME
Mike E.
Santa Rosa, CA
Volkswagen Jetta
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2015 Category: Service
Mike said this business was really good.
This review was collected via phone interview by Customer Research Inc.

JF
Jim F.
Orcas, WA
Nissan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/16/2015 Category: Service
Jim said the business was fair and solved the problem with his vehicle. They got him in and out quickly.
This review was collected via phone interview by Customer Research Inc.

MS
Matt S.
Cotati, CA
Dodge Dakota
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/15/2015 Category: Service
Matt said the first time, they guessed wrong about what the problem was.
This review was collected via phone interview by Customer Research Inc.

GC
Greg C.
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/22/2014 Category: Service
Greg is a completely satisfied customer.
This review was collected via phone interview by Customer Research Inc.

TN
Tyler N.
Rohnert Park, CA
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/10/2014 Category: Service
Tyler said his overall experience was good. When shifting to second gear the vehicle is making a grinding noise.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 197 in total