Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

821 Reviews

100% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


TJ
TERRY J.
Ozark, MO
Buick Riviera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
great service...EVERYTIME!!!
Been going to Stewarts for over 50 years! It's a family business and so thankful my dad taught me as a teenager where to take my vehicles many decades ago. Norm has serviced all four of my family's vehicles. Got over 340,000 miles out of chevy truck still running great when I traded it in...still driving Pontiac with all most 200,000!!! Those numbers speak for themselves. Needless to say saved me a few dollars over those decades!

thanks Norm and Debbie...you guys run a great business
MUCH APPRECIATED !!!
terry jester
Norm S. from Stewart Auto Service Inc. responded on 04/20/2018

Thank you Terry and family for being a loyal customers!!


KB
KYLE B.
Springfield, MO
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/03/2018
Incompetent
Overpriced. Kept vehicle over time frame without customer acknowledge..waited for us to call first to see what was going on. Unprofessional staff. Front desk lady and the "technician". Puddle under the vehicle and said that was normal. Had to take same car back twice, and now almost three times for the same problem!! Unprofessional. Incompetent. Uncaring.
Norm S. from Stewart Auto Service Inc. responded on 01/04/2018

I'm sorry that you had to bring it back, as we didn't see that it had a second smaller leak. As  I tried to explain to you, there likely isn't a harder car to work on the power steering as a Turbo charged PT Cruiser . We fixed the second leak at no charge. Again I apoligize.


CR
CHRIS R.
Springfield, MO
Nissan Pickup
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/20/2016
Not the best service!
I had to take truck back to be repaired eight a second time for loose bolts and then I was left stranded 100 miles from home a few days later for a similar reason, loose bolts in slave cylinder, cost me 200 dollars for work I already paid for, so disgusted I won't even call them back.
Norm S. from Stewart Auto Service Inc. responded on 02/24/2016

Norm call Chris

Norm S. from Stewart Auto Service Inc. responded on 03/01/2016

Chris, I'm very sorry to see that you had problems again. There is no excuse for poor workmanship, but the tech that worked on it had been out with the flu for several days & that was the first day back. Since you didnt respond to my voice message to call me back , Im sending you a check for $250.00 with the hope it softens the aggravation to some degree.


ER
EDGAR R.
Willard, MO
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2014
Ed's Caravan
Work with the customer like family.
Norm S. from Stewart Auto Service Inc. responded on 08/19/2014

Thank you Edger for been a loyal customer!!


JM
JOHN M.
Springfield, MO
Toyota Yaris
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019
Above and beyond service
As always a fantastic experience. Thanks guys. John
Norm S. from Stewart Auto Service Inc. responded on 01/15/2019

Thank you John for being a loyal customer!


JB
John B.
Pleasant Hope, MO
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
John said they are very good at what they do and they are honest.
This review was collected via phone interview by Customer Research Inc.
Norm S. from Stewart Auto Service Inc. responded on 01/14/2019

Thank you John for the opportunity to serve you!!


DP
Delores P.
Springfield, MO
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Delores said that the place has been her mechanic for a very long time.
This review was collected via phone interview by Customer Research Inc.
Norm S. from Stewart Auto Service Inc. responded on 01/14/2019

Thank you Delores for being a loyal customer!!


LL
LANA L.
Springfield, MO
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018
Always good service
At a reasonable price.
Norm S. from Stewart Auto Service Inc. responded on 12/21/2018

Thank you Lana for being a loyal customer!!


AH
Allen H.
Springfield, MO
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Allen said the people always really nice, take care of her vehicles and they find out exactly what is wrong before they start working on it.
This review was collected via phone interview by Customer Research Inc.
Norm S. from Stewart Auto Service Inc. responded on 12/27/2018

Thank you for being a loyal customer!


CD
CHRIS D.
Springfield, MO
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2018
Fixing it Right
The shop suggested a used steering column to solve two problems I had. This suggestion saved me money.
Norm S. from Stewart Auto Service Inc. responded on 12/20/2018

Thank you Chris for being a loyal customer!!


KJ
KIRK A J.
Springfield, MO
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018
peace of mind for college dad
Norm Stewart and staff have taken such good care of my college daughter's car. Fair prices, polite & professional attention, reliable repairs & maintenance. That peace of mind is priceless. We highly recommend them!
Norm S. from Stewart Auto Service Inc. responded on 12/13/2018

Thank you  Kirk for being a loyal customer!!


JL
JOHN L.
Republic, MO
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018
They really care about you and your car.
Norm and his crew took great care to get me in and out so I could get my other work done. Workmanship was top notch.
Norm S. from Stewart Auto Service Inc. responded on 12/13/2018

Thank you John for being a loyal customer


EJ
Eddie J.
Missouri
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Eddie said the business and the people have always been great. He has been going there for a long time and they always treat him right.
This review was collected via phone interview by Customer Research Inc.
Norm S. from Stewart Auto Service Inc. responded on 12/14/2018

Thank you Eddie for being a loyal customer!!


AS
Anna S.
Missouri
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Anna said the staff provided quick service and returned the vehicle in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Norm S. from Stewart Auto Service Inc. responded on 12/17/2018

Thank you Anna for being a loyal customer!!


DM
DAVID M.
Springfield, MO
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
Customer for 38 years
Even though Stewart’s is not close to our house, it is worth the drive to receive great service from people we trust. Absolutely the best!
Norm S. from Stewart Auto Service Inc. responded on 12/11/2018

Thank you David for being for being a loyal customer!!


JS
Jamin S.
Missouri
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Jamin said this business was fantastic and always good.
This review was collected via phone interview by Customer Research Inc.
Norm S. from Stewart Auto Service Inc. responded on 12/13/2018

Thank you Jamin for being a loyal customer!!


CH
CLINT H.
Springfield, MO
Cadillac Escalade ESV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018
Great service
I have been going to Stewart’s Auto Service for over 15 years. Always get great service and advice. Always feel like they do what’s right. I’m pleased with all the work they have done for me. I would highly recommend Stewart’s to anyone.
Norm S. from Stewart Auto Service Inc. responded on 12/10/2018

Thank you Clint for being a loyal customer!!


RJ
ROB J.
Springfield, MO
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018
Great Service!!
Always more than satisfied at Stewarts!
Norm S. from Stewart Auto Service Inc. responded on 12/07/2018

Thank you for being a loyal customer!!


BF
BRIAN F.
Springfield, MO
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
Excellent Service
If you are looking for a mechanic that is reasonably priced and trustworthy, you have to try Stewart's. I love them and recommend them!
Norm S. from Stewart Auto Service Inc. responded on 11/16/2018

Thank you Brian for being a loyal customer!!


SB
SHARON B.
Springfield, MO
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
Friendly trustworthy local business
Our family has done business with Stewarts for the past 30 plus years. I know I can trust what I'm told about what's wrong with my vehicle at a fair price. I highly recommend their business to take care of your vehicle.
Norm S. from Stewart Auto Service Inc. responded on 11/16/2018

Thank you Sharon for being a loyal customer!!