Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

792 Reviews

99% Would Recommend
100% Business Response
Latest Review 11 days ago

Reviews


TJ
TERRY J.
Ozark, MO
Buick Riviera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
great service...EVERYTIME!!!
Been going to Stewarts for over 50 years! It's a family business and so thankful my dad taught me as a teenager where to take my vehicles many decades ago. Norm has serviced all four of my family's vehicles. Got over 340,000 miles out of chevy truck still running great when I traded it in...still driving Pontiac with all most 200,000!!! Those numbers speak for themselves. Needless to say saved me a few dollars over those decades!

thanks Norm and Debbie...you guys run a great business
MUCH APPRECIATED !!!
terry jester
Norm S. from Stewart Auto Service Inc. responded on 04/20/2018

Thank you Terry and family for being a loyal customers!!


KB
KYLE B.
Springfield, MO
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/03/2018
Incompetent
Overpriced. Kept vehicle over time frame without customer acknowledge..waited for us to call first to see what was going on. Unprofessional staff. Front desk lady and the "technician". Puddle under the vehicle and said that was normal. Had to take same car back twice, and now almost three times for the same problem!! Unprofessional. Incompetent. Uncaring.
Norm S. from Stewart Auto Service Inc. responded on 01/04/2018

I'm sorry that you had to bring it back, as we didn't see that it had a second smaller leak. As  I tried to explain to you, there likely isn't a harder car to work on the power steering as a Turbo charged PT Cruiser . We fixed the second leak at no charge. Again I apoligize.


CR
CHRIS R.
Springfield, MO
Nissan Pickup
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/20/2016
Not the best service!
I had to take truck back to be repaired eight a second time for loose bolts and then I was left stranded 100 miles from home a few days later for a similar reason, loose bolts in slave cylinder, cost me 200 dollars for work I already paid for, so disgusted I won't even call them back.
Norm S. from Stewart Auto Service Inc. responded on 02/24/2016

Norm call Chris

Norm S. from Stewart Auto Service Inc. responded on 03/01/2016

Chris, I'm very sorry to see that you had problems again. There is no excuse for poor workmanship, but the tech that worked on it had been out with the flu for several days & that was the first day back. Since you didnt respond to my voice message to call me back , Im sending you a check for $250.00 with the hope it softens the aggravation to some degree.


ER
EDGAR R.
Willard, MO
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2014
Ed's Caravan
Work with the customer like family.
Norm S. from Stewart Auto Service Inc. responded on 08/19/2014

Thank you Edger for been a loyal customer!!


PH
PAT H.
Springfield, MO
Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018
They do what they are supposed to do - quietly.
I don't need sales people or loud greasy mechanic's tools. Stewart Auto Service is simply there, know what needs to be done, does it, and sends me on my way with a job well done. It doesn't get any better than that.
Norm S. from Stewart Auto Service Inc. responded on 10/09/2018

Thank you Pat for being a loyal customer!!


RL
Rebecca L.
Everton, MO
Pontiac Sunfire
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Rebecca said this business is great, they gave her great service and for a good price.
This review was collected via phone interview by Customer Research Inc.
Norm S. from Stewart Auto Service Inc. responded on 10/11/2018

Thank you Rebecca for being a loyal customer!!


GB
Gladys B.
Springfield, MO
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Gladys said the business always does an excellent job.
This review was collected via phone interview by Customer Research Inc.
Norm S. from Stewart Auto Service Inc. responded on 10/05/2018

Thank you Gladys for being a loyal customer!!


Verified Customer
Springfield, MO
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
Best vehicle maintenance
Hands down the best company for vehicle service that I have ever used. Very professional and nice staff with customer service as their top priority.
Norm S. from Stewart Auto Service Inc. responded on 09/28/2018

Thank you for being a loyal customer!!


PH
Paul H.
Springfield, MO
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Paul said that the place fixed his problem and provided good service, now he has no problems.
This review was collected via phone interview by Customer Research Inc.
Norm S. from Stewart Auto Service Inc. responded on 09/24/2018

Thank you Paul for being a loyal customer!!


DB
DON B.
Rogersville, MO
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
Drive a safer auto - - Get an inspection at Stewart Auto Service
Stewart Auto Service inspections are a good way to keep your auto travel safe. When they find concerns -- they let you know if the repair is needed now, soon or in the future.
A bonus I use Stewart Auto Service to test drive autos that I am thinking about purchasing. Even if you think you have a good sense for looking over an auto for purchase -- let the mechanics at Stewart Auto Service take a look and let you know what you are getting.
Norm S. from Stewart Auto Service Inc. responded on 09/19/2018

Thank you Don for being a loyal customer!!


HM
Harry M.
Springfield, MO
Toyota Camry Solara
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Harry said that the business does good work and he is always pleased.
This review was collected via phone interview by Customer Research Inc.
Norm S. from Stewart Auto Service Inc. responded on 09/20/2018

Thank you Harry for being a loyal customer!!


DM
Della M.
Springfield, MO
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Della said she has never had a bad experience. She has gone to them since the 60's they have always taken care of her vehicles.
This review was collected via phone interview by Customer Research Inc.
Norm S. from Stewart Auto Service Inc. responded on 09/18/2018

Thank you Della for being a loyal customer!!


WM
Wayne M.
Missouri
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Wayne said the business does good quality work in a timely manner. They are very professional and have affordable prices.
This review was collected via phone interview by Customer Research Inc.
Norm S. from Stewart Auto Service Inc. responded on 09/18/2018

Thank you Wayne for the opportunity to serve you!!


JS
Justin S.
Springfield, MO
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Justin said that the staff at this business are trustworthy and friendly. He recommends them often.
This review was collected via phone interview by Customer Research Inc.
Norm S. from Stewart Auto Service Inc. responded on 09/14/2018

Thank you Justin for being a loyal customer!!


IP
Isis P.
Columbia, MO
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Isis said the business employees were very reassuring and comforting.
This review was collected via phone interview by Customer Research Inc.
Norm S. from Stewart Auto Service Inc. responded on 09/12/2018

Thank you Isis for the opportunity to serve you!!


GJ
GEORGE J.
Springfield, MO
Honda HR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018
Service
Good service with good people, set appointment times that are timely
Norm S. from Stewart Auto Service Inc. responded on 09/10/2018

Thank you George for being a loyal customer!!


HT
Howard T.
Springfield, MO
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Howard said he has used the business a lot, and he is partial to it.
This review was collected via phone interview by Customer Research Inc.
Norm S. from Stewart Auto Service Inc. responded on 09/06/2018

Thank you Howard for being a loyal customer!!


MW
Mark W.
Missouri
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Mark said this is a small town business with affordable prices. Not like the big box businesses.
This review was collected via phone interview by Customer Research Inc.
Norm S. from Stewart Auto Service Inc. responded on 09/05/2018

Thank you Mark for being a loyal customer!!


BE
BILL E.
Springfield, MO
Acura TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018
Dependable and trustworthy
Stewars Auto Service has always been dependable and trustworthy.. Their services are fairly priced.
Norm S. from Stewart Auto Service Inc. responded on 08/27/2018

Thank you Bill for being a loyal customer!!


Verified Customer
Springfield, MO
Honda Accord Crosstour
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018
Noise on highway
Problem diagnosed quickly and accurately. Car now runs quiet and smooth just like a Honda should.
Norm S. from Stewart Auto Service Inc. responded on 08/22/2018

Thank you Anonymous for your business and continuous support!!