Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

588 Reviews

98% Would Recommend
Latest Review 2 days ago

Reviews


TW
Tanishi W.
Akron, OH
Pontiac G6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/03/2015 Category: Service
Tanishi said he is always looking for improvement, but he is very happy with service provided by this business. He lives in Cleveland and drives out to Akron for their services. Mike is a great employee of this business.
This review was collected via phone interview by Customer Research Inc.

KP
Kannalinh P.
Akron, OH
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/01/2015 Category: Service
Kannalinh said everything was fine at this business. They do good work.
This review was collected via phone interview by Customer Research Inc.

LM
Leroy M.
Stow, OH
Chrysler 300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/24/2015 Category: Service
Leroy said he is going to have to take his vehicle back to the business as he initially went in for a tire pressure sensor but his vehicle is indicating to check the system again.
This review was collected via phone interview by Customer Research Inc.

BT
Bonnie T.
Akron, OH
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2015 Category: Service
Bonnie said her brakes are still making noises and the business informed her this is not normal.
This review was collected via phone interview by Customer Research Inc.

EW
Eddy W.
Akron, OH
BMW 335xi
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/06/2015 Category: Service
Eddy said the business does a good job.
This review was collected via phone interview by Customer Research Inc.

JL
JAMES L.
Akron, OH
Dodge Charger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/25/2015
the people
qualified people that you can trust

DS
Dennis S.
Akron, OH
Toyota Sequoia
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/09/2015 Category: Service
Dennis said the service was good but he thought the price was a little high.
This review was collected via phone interview by Customer Research Inc.

BR
BILL R.
Akron, OH
Saturn L200
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/15/2015
Great job
I stopped in without am appointment and a damaged flat tire, and I was taken right in, got two new tires and was out within and hour and a half. Thanks, Guys.

DR
Deborah R.
Akron, OH
Hyundai Tiburon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/13/2015 Category: Service
Deborah said the price for service at this business was too high, but the service was still good.
This review was collected via phone interview by Customer Research Inc.

TP
TOM P.
Doylestown, OH
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/17/2015
competent and fair
good experience

SS
Sterling S.
Akron, OH
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/14/2015 Category: Service
Sterling said this business provided excellent service. He has never been there before but he was satisfied in the way they explained everything to him and did their job.
This review was collected via phone interview by Customer Research Inc.

AM
ABBY M.
Akron, OH
Nissan Versa
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2014
O
Appreciated informing me of problems going on w my car, but no windshield washer fluid put in
Kenny H., MANAGER from Auto & Tire Service Specialists responded on 12/19/2014

WE ARE REALLY SORRY YOU DIDNT GET ANY WASHER FLUID. IF U CAN STOP BY WE CAN FILL IT FOR YOU ANYTIME..!!!!

KENNY HOLCOMB
STORE MANAGER
330 541 7072

TD
Thomas D.
Akron, OH
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2014 Category: Service
Thomas said it was not one hundred percent. They did the work as supposed to and he was told his tires did not need to be rotated. He was not told about it either when he picked it up. He will not hold that against them.
This review was collected via phone interview by Customer Research Inc.
Kenny H., MANAGER from Auto & Tire Service Specialists responded on 12/03/2014

IM NOT SURE WE UNDERSTAND THE PROBLEM. IM SORRY FOR ANY PROBLEMS YOU HAD AT OUR SHOP.

KENNY HOLCOMB
STORE MANAGER
330 541 7072

ED
Edmund D.
Chevrolet Chevy Express
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2014 Category: Service
Edmund said this business is nice, kind, considerate and they explained the work to him.
This review was collected via phone interview by Customer Research Inc.

KN
Ken N.
Barberton, OH
Chevrolet Silverado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/06/2014 Category: Service
Kenny said they did a good job.
This review was collected via phone interview by Customer Research Inc.

TD
Tejal D.
Akron, OH
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/08/2014 Category: Service
Tejal said they did a good job.
This review was collected via phone interview by Customer Research Inc.

KP
Kannalinh P.
Akron, OH
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/26/2014 Category: Service
Kannalinh said this business provides good service.
This review was collected via phone interview by Customer Research Inc.

MP
Mat P.
Ohio
Ford Expedition
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/17/2018 Category: Service
Mat said that the facility damaged his vehicle during the diagnostic process.
This review was collected via phone interview by Customer Research Inc.

RW
ROBERT W.
Akron, OH
Chevrolet Malibu
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/30/2017
Just OK
Had a set of Tire Rack tires installed here as they are the closest designated receiver/installer. Arrived prior to my pre-arranged appt time hoping to wait on the install which one would expect to be an hour +/-. Was told they were a "little behind" and wouldn't be getting me right in so I got a ride home. It was over 3 hours later when I got a call saying they were done (glad I didn't wait on site). Both at drop off and pick up I had to stand in an unattended empty customer service lobby for some period of time wondering if someone would notice me there. At pick up, the counter person gave me keys to someone else's car and when I indicated they weren't mine he had a bit of a difficult time locating my keys. I was not inspired by the quality, attentiveness or efficiency of customer service here but in the end my tires were installed OK. I'm accustomed to much better service at another automotive shop that I frequent (State Street Tire).

DW
Denise W.
Ohio
Cadillac DeVille
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/08/2017 Category: Service
Denise said her overall experience was good. However, she waited 2 hours to have 2 tires replaced.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 561 - 580 of 588 in total