Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

587 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


JS
John S.
Akron, OH
Chevrolet Blazer
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/08/2016 Category: Service
John said everything at the business was fine. They were nice and friendly.
This review was collected via phone interview by Customer Research Inc.

VK
Vance K.
Stow, OH
Chevrolet Malibu
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/14/2015 Category: Service
Vance said everything was fine with the recent service visit.
This review was collected via phone interview by Customer Research Inc.

DO
Dave O.
Medina, OH
Chevrolet HHR
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/06/2015 Category: Service
Dave said he scheduled an appointment prior to coming in, but when he got to the business he was not in their system. They also did not reset the oil meter. They just changed the sticker so he is unsure if the oil was changed or not. He would not recommend this business based on this experience.
This review was collected via phone interview by Customer Research Inc.

JO
Jane O.
Akron, OH
Dodge Journey
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/10/2019 Category: Service
Jane said she found a screw driver in her vehicle and they said it didn't belong to them. She said she would not recommend because of their attitudes and she doesn't feel that they are as good as they used to be.
This review was collected via phone interview by Customer Research Inc.

DT
DAVID T.
West Salem, OH
Chevrolet Cobalt
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/28/2014
its okay...
I had my car in for a wheel alignment. When arriving I was notified I needed new parts as others were faulty. I had them proceed and then when the service was "completed" I was driving home and the wheel still pulled to the side and wasn't aligned.
Kenny H., MANAGER from Auto & Tire Service Specialists responded on 12/03/2014

WE APOLOGISE FOR THE PROBLEMS THAT YOU ARE HAVING. IF I REMEMBER CORRECTLY UR CAR WAS INVOLVED IN A ACCIDENT. THAT COULD PLAY FACTOR IN THIS PROBLEM. WE WOULD BE MORE THEN HAPPY TO REALIGN YOUR CAR ANYTIME.

KENNY HOLCOMB
STORE MANAGER
330 541 7072

DH
Dan H.
Ohio
Chevrolet Malibu
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/30/2018 Category: Service
Dan said that after receiving an estimate for necessary work from the facility he sought a second opinion and it was determined the work was not needed.
This review was collected via phone interview by Customer Research Inc.

MS
Michelle S.
Clinton, OH
Buick LaCrosse
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/14/2017 Category: Service
Michelle said she recently purchased a vehicle from them but the tires were not up to standard. She has to buy 4 new tires because they were not covered under the warranty. Her vehicle looked brand new and in perfect condition. However, 2 days later she noticed issues with the front end. She would never refer this facility to others.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 581 - 587 of 587 in total