Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

584 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


JO
Jane O.
Akron, OH
Dodge Journey
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/10/2019 Category: Service
Jane said she found a screw driver in her vehicle and they said it didn't belong to them. She said she would not recommend because of their attitudes and she doesn't feel that they are as good as they used to be.
This review was collected via phone interview by Customer Research Inc.

DH
Dan H.
Ohio
Chevrolet Malibu
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/30/2018 Category: Service
Dan said that after receiving an estimate for necessary work from the facility he sought a second opinion and it was determined the work was not needed.
This review was collected via phone interview by Customer Research Inc.

MP
Mat P.
Ohio
Ford Expedition
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/17/2018 Category: Service
Mat said that the facility damaged his vehicle during the diagnostic process.
This review was collected via phone interview by Customer Research Inc.

JG
Julie G.
Akron, OH
Chrysler Town & Country
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/01/2018 Category: Service
Spoke with Jason. He said he has been a customer of this business for years and has sent a lot of work to the business. He has his company vehicles serviced there and has never had to question the cost or the service until this business made the mistake of getting rid of Mike R. He is not happy about how Mike was treated. Mike had his best interest at heart.. Since the new manager has been there he has to question things on the bill and look over the bill every time. They have now become like any other repair facility and try to sell the customer things that they do not need. He does not send nearly as much business their way.
This review was collected via phone interview by Customer Research Inc.

MS
Michelle S.
Clinton, OH
Buick LaCrosse
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/14/2017 Category: Service
Michelle said she recently purchased a vehicle from them but the tires were not up to standard. She has to buy 4 new tires because they were not covered under the warranty. Her vehicle looked brand new and in perfect condition. However, 2 days later she noticed issues with the front end. She would never refer this facility to others.
This review was collected via phone interview by Customer Research Inc.

MR
Marva R.
Akron, OH
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2015 Category: Service
Marva said her experience was okay but the service was expensive. She would not recommend them to others because of the reasons mentioned.
This review was collected via phone interview by Customer Research Inc.

DO
Dave O.
Medina, OH
Chevrolet HHR
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/06/2015 Category: Service
Dave said he scheduled an appointment prior to coming in, but when he got to the business he was not in their system. They also did not reset the oil meter. They just changed the sticker so he is unsure if the oil was changed or not. He would not recommend this business based on this experience.
This review was collected via phone interview by Customer Research Inc.

DT
DAVID T.
West Salem, OH
Chevrolet Cobalt
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/28/2014
its okay...
I had my car in for a wheel alignment. When arriving I was notified I needed new parts as others were faulty. I had them proceed and then when the service was "completed" I was driving home and the wheel still pulled to the side and wasn't aligned.
Kenny H., MANAGER from Auto & Tire Service Specialists responded on 12/03/2014

WE APOLOGISE FOR THE PROBLEMS THAT YOU ARE HAVING. IF I REMEMBER CORRECTLY UR CAR WAS INVOLVED IN A ACCIDENT. THAT COULD PLAY FACTOR IN THIS PROBLEM. WE WOULD BE MORE THEN HAPPY TO REALIGN YOUR CAR ANYTIME.

KENNY HOLCOMB
STORE MANAGER
330 541 7072

JC
Juwan C.
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2014 Category: Service
Juwan said her overall experience at this business was okay. The cost of her oil change was too high. She did not know it was going to be that expensive. She would not recommend this business because their prices are too high.
This review was collected via phone interview by Customer Research Inc.

ES
Evan S.
Akron, OH
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Evan said that the place did a good job quickly.
This review was collected via phone interview by Customer Research Inc.

SA
SHAWN A.
Akron, OH
FIAT 500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2019
Great Service!
Auto & Tire makes it easy to schedule an appointment. They provide professional service at a realistic price. I've been going there for over 6 years, and I am satisfied with the management and the staff. Thanks!

AM
Ashlee M.
Ohio
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
Ashlee said the business was fast and informative.
This review was collected via phone interview by Customer Research Inc.

HP
Holly P.
Akron, OH
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Holly said the service was good.
This review was collected via phone interview by Customer Research Inc.

PC
Pam C.
Akron, OH
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Pam said they were very courteous and efficient with the service and nice, polite people.
This review was collected via phone interview by Customer Research Inc.

JF
Josh F.
Akron, OH
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Josh said this business had friendly staff that was quick.
This review was collected via phone interview by Customer Research Inc.

RW
Robert W.
Akron, OH
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Robert said the staff did what he asked them do in a quick time. He stated his vehicle seems to be running well now.
This review was collected via phone interview by Customer Research Inc.

ME
Marty E.
Akron, OH
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
Marty said they get him in and out quickly.
This review was collected via phone interview by Customer Research Inc.

JV
JOAN V.
Akron, OH
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019
Can always fit me in when I need them
I like this place because they are always able to get me in

PG
Paula G.
Ohio
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2019 Category: Service
Paula said they her worked in really quick and were very quick in finding some other issues they were able to also repair quickly. They are thorough, prompt and they charge a decent price.
This review was collected via phone interview by Customer Research Inc.

EW
Edward W.
Akron, OH
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Edward said they always take good care of them.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 584 in total