Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

169 Reviews

99% Would Recommend
Latest Review 11 months ago

Reviews


RK
ROBERT K.
Eureka, CA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2015
Toyota Avalon
Knowledgeable about cars and very reasonable prices.Take pride in their work.

JG
Jackie G.
Eureka, CA
BMW 318ti
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2015 Category: Service
Jackie said she appreciates the business' employees. They are nice, polite, they keep her informed, and they do not take advantage of her. The facility is expensive, but she will continue to use them.
This review was collected via phone interview by Customer Research Inc.

CB
Chris B.
Eureka, CA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2015 Category: Service
Spoke with Kathy. She said Chris was very happy with the service.
This review was collected via phone interview by Customer Research Inc.

BG
BETH G.
Eureka, CA
Volvo S80
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2015
good service and quick
I trust them to do the job and they do. I feel confident in their work and appreciate their kind people.

AW
Anda W.
Eureka, CA
Volvo 740
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2015 Category: Service
Anda said Joe always does a great job.
This review was collected via phone interview by Customer Research Inc.

JA
Jacqueline A.
Hoopa, CA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2015 Category: Service
Jacqueline said this business went out of their way to help her. They ordered her parts quickly and got the job done quickly. The staff is very friendly. They came out to greet her and asked her what they can help her with. She stated she felt comfort with them handling her vehicle.
This review was collected via phone interview by Customer Research Inc.

MW
Mary W.
Fortuna, CA
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2015 Category: Service
Mary said she has been there before and they are always on top of things. She got her vehicle back on the same day.
This review was collected via phone interview by Customer Research Inc.

MU
MARSHA and AL U.
Mc Kinleyville, CA
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2015
I trust them!
Very nice to deal with and I never feel like I'm being ripped off. Can't say that about a lot of places.

RN
Rob N.
Arcata, CA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2015 Category: Service
Rob said the business did a good job and they were quick.
This review was collected via phone interview by Customer Research Inc.

EF
Emily F.
California
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2015 Category: Service
Emily said they are polite and professional. They were honest, answered all her questions and told her what was wrong with the vehicle. They got it fixed and back to her in one hour.
This review was collected via phone interview by Customer Research Inc.

VB
Vern B.
Eureka, CA
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2015 Category: Service
Vern said Joe goes above and beyond for him and the service is great.
This review was collected via phone interview by Customer Research Inc.

CS
CHRIS/KATHERINE S.
Eureka, CA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2015
I'm new to auto care and Auto Masters has been very helpful and friendly
At my last visit to Auto Masters, the tech quickly changed my headlight, showed me how to do it myself, and only charged me for the bulb.

RR
Rick And Lisa R.
Eureka, CA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2015 Category: Service
Rick said he thought they gave him a fair price and he really appreciates them for telling him what was going on with his vehicle. They diagnosed a few problems to make sure some of the work might not be needed which they were trying to save him money. Their friendly and fast and also very knowledgeable.
This review was collected via phone interview by Customer Research Inc.

JB
Joe B.
Arcata, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2015 Category: Service
Joe said they did everything he asked them to do and they did it in a timely manner.
This review was collected via phone interview by Customer Research Inc.

DJ
Dick J.
Eureka, CA
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2015 Category: Service
Dick said they always take really good care of him.
This review was collected via phone interview by Customer Research Inc.

LV
Luke V.
Eureka, CA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2015 Category: Service
Luke said the business provides quality service and great communication.
This review was collected via phone interview by Customer Research Inc.

JU
Jessica U.
Eureka, CA
Chevrolet Prizm
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2015 Category: Service
Jessica said the service and Joe were absolutely great.
This review was collected via phone interview by Customer Research Inc.

AP
Alyssa P.
Hydesville, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2015 Category: Service
Alyssa said this business served her without an appointment in a timely manner and fixed the issue with her vehicle.
This review was collected via phone interview by Customer Research Inc.

RL
RHONDA L.
Eureka, CA
Acura Integra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2015
The guys who are very helpful and friendly
Thanks guys for all the help, keep up the great work !!

NM
Neil M.
Eureka, CA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2015 Category: Service
Neil said they did a good job .
This review was collected via phone interview by Customer Research Inc.