Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

169 Reviews

99% Would Recommend
Latest Review 12 months ago

Reviews


SN
Stephanie N.
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2014 Category: Service
Stephanie said the service was finished in three hours and she expected it to take longer. They were up front about everything and she knew what it was going to cost. She knows competent people were putting her vehicle back together. She has known Joe for a long time and she will return to this business in the future.
This review was collected via phone interview by Customer Research Inc.

MB
Mark B.
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2014 Category: Service
Spoke with Tammy. She said she has been going to this business for years and they are excellent.
This review was collected via phone interview by Customer Research Inc.

CB
Claire B.
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2014 Category: Service
Claire said this business is great.
This review was collected via phone interview by Customer Research Inc.

RF
Robb F.
Jeep CJ5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2014 Category: Service
Robb said he was pleased with the service.
This review was collected via phone interview by Customer Research Inc.

MB
Mike B.
Mc Kinleyville, CA
GMC Sierra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2014 Category: Service
Mike said the work at this business is outstanding.
This review was collected via phone interview by Customer Research Inc.

CB
Chris B.
California
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2014 Category: Service
Chris said they had very friendly service, that was also done very promptly.
This review was collected via phone interview by Customer Research Inc.

JM
Jim M.
Eureka, CA
Ford Econoline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2014 Category: Service
Jim said this business diagnosed his vehicle. They finished his vehicle that same day, which he said he thought was great.
This review was collected via phone interview by Customer Research Inc.

MB
Melissa B.
Eureka, CA
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/29/2018
Bad Customer Service!
I called my mechanic of the last five years. The phone was answered by James. He was arrogant and proceeded to treat me as if I didn’t know what I was talking about! Long story short the owner backed him up! 😑

MR
Mike R.
Eureka, CA
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/07/2018
A friendly overcharge
After acknowledging that we had been recommended to this shop I was expecting fair service for a fair price. To put a long story short an extra hour of overcharged labor and the back tire in worse condition than when we came in we were victim to upcharged mechanical service.