Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

181 Reviews

100% Would Recommend
89% Business Response
Latest Review 7 months ago

Reviews


TL
Thomas L.
Pepperell, MA
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Thomas said the employees were polite and they provided great service. He didn't have any problems.
This review was collected via phone interview by Customer Research Inc.

HW
Hayden W.
Pepperell, MA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Hayden said the staff were great and do very good work.
This review was collected via phone interview by Customer Research Inc.

DC
Daniel C.
Groton, MA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Daniel said his experience with the facility was very good. The staff over there is all right. He has had no problems. He would recommend the business for service in a heartbeat.
This review was collected via phone interview by Customer Research Inc.

RJ
Rene J.
Massachusetts
Mazda CX-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Rene said they are the top, number one mechanic facility.
This review was collected via phone interview by Customer Research Inc.
JOHN AND T. from LAS Truck And Auto responded on 04/16/2018
Thanks Rene!  Hope to see you again soon.

MH
Michael H.
Shirley, MA
Ram
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Michael said the business did a good job.
This review was collected via phone interview by Customer Research Inc.
JOHN AND T. from LAS Truck And Auto responded on 04/16/2018
Thank you!

AW
Ann W.
Dunstable, MA
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018 Category: Service
Ann said the service was great. The staff was honest about the issues with the vehicle. The service was completed in a timely manner.
This review was collected via phone interview by Customer Research Inc.
JOHN AND T. from LAS Truck And Auto responded on 03/30/2018
Thanks so much for your review!  It was a pleasure helping you with your vehicle.  Hope to see you soon.

RW
Ray W.
Shirley, MA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Ray said this business did what they were supposed to do. They fixed his vehicle quickly and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.
JOHN AND T. from LAS Truck And Auto responded on 04/16/2018
Thanks for your review!

KM
Kenneth M.
Pepperell, MA
GMC Savana Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2018 Category: Service
Kenneth said the employees were great people to work with and they did a great job.
This review was collected via phone interview by Customer Research Inc.
JOHN AND T. from LAS Truck And Auto responded on 02/13/2018
Thanks Ken!  We're glad we were able to help you out with your box truck.

DM
Dan M.
Groton, MA
Mitsubishi Eclipse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2018 Category: Service
Dan said the service was good and employees were very nice.
This review was collected via phone interview by Customer Research Inc.
JOHN AND T. from LAS Truck And Auto responded on 02/05/2018
Thanks Calvin, Dan and Trevor!  Your business is greatly appreciated!

DM
Derek M.
Pepperell, MA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018 Category: Service
Derek said his experience with the business was great. The service was prompt and the mechanics were informative. The job was done well, and he is looking forward to hearing from them about more work on his vehicle.
This review was collected via phone interview by Customer Research Inc.
JOHN AND T. from LAS Truck And Auto responded on 02/05/2018
Thanks for your business!  We appreciate it!

SM
Susan M.
Dunstable, MA
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018 Category: Service
Susan said the staff is quick, efficient and knowledgeable.
This review was collected via phone interview by Customer Research Inc.
JOHN AND T. from LAS Truck And Auto responded on 02/05/2018
Thanks Susan.  We appreciate your business.

GK
Gail K.
Pepperell, MA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018
Excellent service close to home
Friendly local service by owner operated business
JOHN AND T. from LAS Truck And Auto responded on 01/12/2018
Thanks for your review, Gail!  It is alway a pleasure maintaining your vehicle.

JD
John D.
Ayer, MA
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018 Category: Service
John said he had an excellent visit and he takes all his business to this facility. He likes the response time and the availability.
This review was collected via phone interview by Customer Research Inc.
JOHN AND T. from LAS Truck And Auto responded on 01/22/2018
Thanks John!  Glad we can help you out.

TR
Teresa R.
Merrimack, NH
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2018 Category: Service
Teresa said the business has good service.
This review was collected via phone interview by Customer Research Inc.
JOHN AND T. from LAS Truck And Auto responded on 01/10/2018
Thanks, Teresa.

SP
Stephen P.
Pepperell, MA
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/12/2017
Oil Change
Its a small great place, went in for an oil change. Scheduled it the same day. Went down there and they finished pretty quickly! Fast service, on the other hand though, its a bit pricey 40+ for an oil change is a bit steep, but the fast service was worth it.
JOHN AND T. from LAS Truck And Auto responded on 12/12/2017
Thanks for the review, Stephen.  We charge fair pricing on our oil changes because we don't try to upsell to our customers.  When you see really low prices for oil changes, it's usually because they are only trying to get the customer in the door.  We choose to operate our business differently.  I hope you have a great holiday and see you next year!

RG
Rick G.
Townsend, MA
Ford Super Duty F-450 DRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Spoke with Adrienne. She said her whole family has taken their vehicles to this business for 20 years.
This review was collected via phone interview by Customer Research Inc.
JOHN AND T. from LAS Truck And Auto responded on 12/28/2017
Thanks for the 5 star recommendation, Adrienne!

FW
Francis W.
Dunstable, MA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2017 Category: Service
Francis said the mechanic was right up-front with him and very professional. He did the job when he said he was going to do it.
This review was collected via phone interview by Customer Research Inc.
JOHN AND T. from LAS Truck And Auto responded on 01/08/2018
Thanks Frank!  It was a pleasure doing business with you.

JP
Joe P.
Groton, MA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2017 Category: Service
Joe said this business is great. He has always appreciated their service, and they have been very good to him. John is great.
This review was collected via phone interview by Customer Research Inc.
JOHN AND T. from LAS Truck And Auto responded on 01/08/2018
Thanks, Joe!  We hope you enjoyed your holidays.

SW
Scott W.
Pepperell, MA
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017 Category: Service
Scott said the staff took care of his vehicle and he did not have any problems with the service.
This review was collected via phone interview by Customer Research Inc.
JOHN AND T. from LAS Truck And Auto responded on 11/16/2017
Thank you Scott.  Enjoy your pick-up.

CM
Chris M.
Derry, NH
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017 Category: Service
Chris said they did a very good job and he was satisfied.
This review was collected via phone interview by Customer Research Inc.
JOHN AND T. from LAS Truck And Auto responded on 12/04/2017
Thanks, Chris!  We aim to keep our customers satisfied!

Displaying Review 1 - 20 of 181 in total