Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

500 Reviews

98% Would Recommend
Latest Review about 1 hour ago

Reviews


Verified Customer
Strathmore, CA
Chevrolet Traverse
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/22/2019
Great service
Great fast service and they stand behind their work.

Verified Customer
Bakersfield, CA
Ford Expedition
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2018
Dependable
They were very friendly and depandable when it came to the price i thought.

EH
Elvis H.
Bakersfield, CA
Honda Accord Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/10/2018 Category: Service
Elvis said the business did pretty well.
This review was collected via phone interview by Customer Research Inc.

RF
Rick F.
Bakersfield, CA
Ford Expedition
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/10/2018 Category: Service
Rick said the service was good. The staff was kind and courteous. He was charged $20.00 more than the initial quote.
This review was collected via phone interview by Customer Research Inc.

DH
Donna H.
Caliente, CA
Suzuki Grand Vitara
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2018
Friendly and fast service.
Darrell’s is one of the reason my 19 year old car is still running.

LT
Linda T.
Bakersfield, CA
Nissan Murano
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/28/2017 Category: Service
Linda said the wait time was a little too long. She had been to this business previously and was told to return for the smog test. The first time, the technician was on vacation and this time, he was at a doctor's appointment. She had not expected to leave her vehicle. She had planned to sit through the test and then leave. The technician was gone. Someone dropped her off and returned to pick her up. Waiting for the ride was time consuming.
This review was collected via phone interview by Customer Research Inc.

HL
Herbert L.
Bakersfield, CA
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2017 Category: Service
Herbert said the business did a really good job and he was able to get his vehicle in early.
This review was collected via phone interview by Customer Research Inc.

CC
Clementina C.
Bakersfield, CA
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/03/2017 Category: Service
Clementina said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
Bakersfield, CA
GMC Acadia
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/23/2016 Category: Service
Michael said he appreciate their professionalism and promptness. For what they did, they could have charged a fee at the end but they didn't and he appreciates that.
This review was collected via phone interview by Customer Research Inc.

JH
James H.
Bakersfield, CA
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/22/2016
Good service shop!
Friendly, professional staff; prompt service, completed work quickly. Well-pleased.

AC
Annie C.
Bakersfield, CA
Ford Expedition
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2016 Category: Service
Annie said this business was pretty fast.
This review was collected via phone interview by Customer Research Inc.

MS
Marty S.
Bakersfield, CA
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/29/2016 Category: Service
Marty said it was a very good visit.
This review was collected via phone interview by Customer Research Inc.

DH
Dawne H.
Bakersfield, CA
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/23/2016 Category: Service
Dawne said the service seems okay and he is going to be back to investigate another service.
This review was collected via phone interview by Customer Research Inc.

FG
Fidencio G.
Bakersfield, CA
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/27/2016 Category: Service
Fidencio said this business provided a good and prompt service.
This review was collected via phone interview by Customer Research Inc.

JH
James H.
Bakersfield, CA
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/10/2016 Category: Service
James said the business was pretty good.
This review was collected via phone interview by Customer Research Inc.

MY
Mike Y.
Bakersfield, CA
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/07/2016 Category: Service
Mike said the service provided should have only taken two days but instead took four.
This review was collected via phone interview by Customer Research Inc.

SH
Scott H.
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/27/2016
Scott said he would recommend the business.

LS
Linda S.
Bakersfield, CA
Cadillac CTS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/21/2016 Category: Service
Linda said their vehicle still has problems. She would not recommend this facility.
This review was collected via phone interview by Customer Research Inc.

KS
Ken S.
Bakersfield, CA
Dodge Dakota
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/16/2016 Category: Service
Ken said he picked up his vehicle about 2 days ago and already his check engine light came back on. He is thinking about returning on Monday to make sure it is not related to any of the work they performed.
This review was collected via phone interview by Customer Research Inc.

CK
Carol K.
Bakersfield, CA
Chevrolet Colorado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/19/2016 Category: Service
Carol said her vehicle was left at this business one day before it was worked on. The delay does not matter. She goes to them all the time and likes to go to them.
This review was collected via phone interview by Customer Research Inc.