Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

143 Reviews

99% Would Recommend
Latest Review almost 4 years ago

Reviews


JD
John D.
Buffalo, NY
Isuzu Rodeo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2014
review
make you feel like family
Christopher G., Owner from Don's Auto responded on 11/29/2014

easy when we have customers like you!

Christopher J Grzybowski
Owner
716-825-0676

EH
Ernest H.
Lackawanna, NY
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2014 Category: Service
Ernest said the business did everything he asked. If something goes wrong they will fix it at no charge.
This review was collected via phone interview by Customer Research Inc.
Christopher G., Owner from Don's Auto responded on 11/29/2014

Thanks!

Christopher J Grzybowski
Owner
716-825-0676

JM
John M.
West Seneca, NY
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2014 Category: Service
John said the business got him in right away.
This review was collected via phone interview by Customer Research Inc.
Christopher G., Owner from Don's Auto responded on 11/29/2014

Thanks for trusting us with your business!

Christopher J Grzybowski
Owner
716-825-0676

ML
Mike L.
Lackawanna, NY
GMC Sierra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2014 Category: Service
Mike said the business took good care of him. They had a nice facility and were good guys. Don was easy going and talked to him while his vehicle was being serviced.
This review was collected via phone interview by Customer Research Inc.
Christopher G., Owner from Don's Auto responded on 11/29/2014

Thanks for the great review!

Christopher J Grzybowski
Owner
716-825-0676

LW
Lannie W.
Hamburg, NY
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2014 Category: Service
Lannie said the business helped him out when his vehicle was broken and he had to go to work.
This review was collected via phone interview by Customer Research Inc.
Christopher G., Owner from Don's Auto responded on 11/29/2014

Glad we could help!

Christopher J Grzybowski
Owner
716-825-0676

BR
Bill R.
Lackawanna, NY
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2014
gr8 place to do business with
professional servive and staff.
Christopher G., Owner from Don's Auto responded on 11/18/2014

Thanks, Bill! Always great to see you.

Christopher J Grzybowski
Owner
716-825-0676

EB
Eric / Hilda B.
Lackawanna, NY
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2014
great and friendly place ...
I was there couples days ago to get new tires in my car, ....2 hrs later everything was done my car we ready to go ....I will def recommend my friends to go there.
Christopher G., Owner from Don's Auto responded on 11/18/2014

We appreciated all referrals. Thanks!

Christopher J Grzybowski
Owner
716-825-0676

SC
Sam C.
Orchard Park, NY
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2014
efficient
timely service
explained service satisfactorily
work done is OK
Christopher G., Owner from Don's Auto responded on 11/18/2014

Thanks, Sam! 

Christopher J Grzybowski
Owner
716-825-0676

JK
Jim K.
Lackawanna, NY
GMC Sierra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2014 Category: Service
Jim said this business is very good and he had no problems with them. Jim is a nice person and he has dealt with him in the past. He is pleasant to talk to, got the work done when he said he would and the price was very reasonable.
This review was collected via phone interview by Customer Research Inc.
Christopher G., Owner from Don's Auto responded on 11/29/2014

Thanks for the great review, Jim!



Christopher J Grzybowski
Owner
716-825-0676

SD
Shawn D.
Lackawanna, NY
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2014 Category: Service
Shawn said the business does a good job and he has never had a problem with their service.
This review was collected via phone interview by Customer Research Inc.
Christopher G., Owner from Don's Auto responded on 11/18/2014

Thanks, Shawn!

Christopher J Grzybowski
Owner
716-825-0676

TH
Terry H.
Lackawanna, NY
Ford Explorer Sport Trac
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2014 Category: Service
Terry said they did a fantastic job.
This review was collected via phone interview by Customer Research Inc.
Christopher G., Owner from Don's Auto responded on 11/18/2014

Thanks, Terry!

Christopher J Grzybowski
Owner
716-825-0676

KP
Ken P.
Lackawanna, NY
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/10/2014 Category: Service
Ken said the business was very friendly but they were overpriced. He hopes they keep up the good work.
This review was collected via phone interview by Customer Research Inc.
Christopher G., Owner from Don's Auto responded on 11/18/2014

We appreciate the input, Ken. We did some research on Mobil1 oil for your oil change (which included a $15 rebate). There are alternatives for a full synthetic oil that I think you would be happy with. Let's talk next time you're in for an oil change. 

Christopher J Grzybowski
Owner
716-825-0676

BK
Behzad K.
Lackawanna, NY
Chevrolet Tracker
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2014 Category: Service
Behzad said the service was good and this business is the best.
This review was collected via phone interview by Customer Research Inc.
Christopher G., Owner from Don's Auto responded on 11/18/2014

Thanks, Behzad! Welcome to Don's Auto!

Christopher J Grzybowski
Owner
716-825-0676

JD
John D.
Isuzu Rodeo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2014
they make you feel like family
always taken care of promptly
Christopher G., Owner from Don's Auto responded on 11/18/2014

We heard you are hosting Thanksgiving dinner! Just kidding - we love having you as a customer!

Christopher J Grzybowski
Owner
716-825-0676

JC
Joe C.
Eden, NY
Ford F450 Super Duty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2014
The Conscientious staff and great service.
My vehicle was assessed and promptly prepared for my worry free vacation trip to Florida.
Christopher G., Owner from Don's Auto responded on 11/18/2014

And you didn't take us?!

Christopher J Grzybowski
Owner
716-825-0676

GM
George M.
Buffalo, NY
Hummer H3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2014
Fast professional service.
Great service as always.
Christopher G., Owner from Don's Auto responded on 11/18/2014

Thanks to a great customer!

Christopher J Grzybowski
Owner
716-825-0676

PM
Pat M.
Holland, NY
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2014
service
the guys are great I love them Chris can work on my car anytime he knows everything about making things purr
Christopher G., Owner from Don's Auto responded on 11/18/2014

Thanks for the purrfect review. It's the guys in back that make me look good!

Christopher J Grzybowski
Owner
716-825-0676

MC
Mary C.
Lackawanna, NY
Saturn L100
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2014
people you can always trust to do the job
been dealing with them for over 30 years -- they can always be counted on to give 110%
A HONEST MECHANIC IS ONE YOU STAY WITH
Christopher G., Owner from Don's Auto responded on 11/18/2014

It's been a pleasure having you as a loyal custumer, Mary. Thanks!

Christopher J Grzybowski
Owner
716-825-0676

FJ
Fred J.
Lackawanna, NY
Buick Park Avenue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2014 Category: Service
Fred said this business does excellent work.
This review was collected via phone interview by Customer Research Inc.
Christopher G., Owner from Don's Auto responded on 11/18/2014

Thanks, Fred!

Christopher J Grzybowski
Owner
716-825-0676

RJ
Ron J.
Lackawanna, NY
Subaru Tribeca
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2014
the best service
excellent service great friendly staff
Christopher G., Owner from Don's Auto responded on 11/18/2014

Thanks, Ron!

Christopher J Grzybowski
Owner
716-825-0676

Displaying Review 101 - 120 of 143 in total