Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

143 Reviews

99% Would Recommend
Latest Review almost 4 years ago

Reviews


AL
Amy L.
Ford Freestar
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2014
Stellar as always.
Nobody does it better. They always look out for the customer.
Christopher G., Owner from Don's Auto responded on 11/18/2014

Thanks for your business, Amy! 

Christopher J Grzybowski
Owner
716-825-0676

SG
Scott G.
Orchard Park, NY
Dodge Nitro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2014 Category: Service
Spoke with Wendy. She said she used to go to this business many years ago. She recently returned because she was unhappy with the dealerships she was going to. The personnel at this business are top notch. They are honest, reliable, and she trusts them.
This review was collected via phone interview by Customer Research Inc.
Christopher G., Owner from Don's Auto responded on 11/18/2014

Great to have you back!

Christopher J Grzybowski
Owner
716-825-0676

RB
Richard B.
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2014 Category: Service
Richard said this business is very good and very efficient.
This review was collected via phone interview by Customer Research Inc.
Christopher G., Owner from Don's Auto responded on 11/18/2014

Thanks, Richard!

Christopher J Grzybowski
Owner
716-825-0676

PP
Patrick P.
Lackawanna, NY
Saturn Vue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2014 Category: Service
Patrick said the business did what they said they would and when they were supposed to.
This review was collected via phone interview by Customer Research Inc.

BG
Bill G.
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/08/2014 Category: Service
Bill said the guys at the facility are courteous, helpful and timely. They are upfront and honest.
This review was collected via phone interview by Customer Research Inc.
Christopher G., Owner from Don's Auto responded on 11/18/2014

Thanks, Bill!

Christopher J Grzybowski
Owner
716-825-0676

AC
Alex C.
Lackawanna, NY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2014
Professional Service
I trust my camry hybrid to the team at Don's Auto implicitly. They have always given me all of the options for properly servicing my car, and allow me flexibility when it comes to when to have it serviced. I have even convinced my supervisor at work a couple of months ago to start using Don's!

DB
Dan B.
Lackawanna, NY
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2014 Category: Service
Spoke with Angela. She said they did a good job.
This review was collected via phone interview by Customer Research Inc.
Christopher G., Owner from Don's Auto responded on 11/18/2014

Thanks to you and Angela both!

Christopher J Grzybowski
Owner
716-825-0676

WS
Walt S.
Lackawanna, NY
Saturn Vue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2014 Category: Service
Walt said he really likes the good service provided by the business and he trusts them.
This review was collected via phone interview by Customer Research Inc.
Christopher G., Owner from Don's Auto responded on 11/18/2014

Love having customers like you, Walt. Thanks for your business!

Christopher J Grzybowski
Owner
716-825-0676

PM
Pat M.
Holland, NY
Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/05/2014
friendly
I am very happy with place and people my only comment would be that they could use a nicer more private bathroom for ladies and one for men odors to be honest but that is only a conveiuoius
Christopher G., Owner from Don's Auto responded on 11/18/2014

Patty, you will be pleased to know I put a candle in the bathroom and are getting a portable radio for ya! 

Christopher J Grzybowski
Owner
716-825-0676

SC
Sam C.
Orchard Park, NY
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2014
Service provided: fix it the first time.
Comfort able bringing vehicle here.
Christopher G., Owner from Don's Auto responded on 11/18/2014

And we love having you. Thanks, Sam!

Christopher J Grzybowski
Owner
716-825-0676

TB
Tom B.
Buffalo, NY
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2014 Category: Service
Tom said the facility provided good service.
This review was collected via phone interview by Customer Research Inc.

KC
Kathy C.
Derby, NY
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2014 Category: Service
Kathy said that the service was great the people were very nice.
This review was collected via phone interview by Customer Research Inc.

JD
John D.
Lackawanna, NY
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2014 Category: Service
Spoke with Melissa. She said this business was excellent.
This review was collected via phone interview by Customer Research Inc.

DB
Dawn B.
Blasdell, NY
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2014 Category: Service
Dawn said she has been using this business for a long time and they have always been trustworthy.
This review was collected via phone interview by Customer Research Inc.

SJ
Seth J.
Hamburg, NY
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2014 Category: Service
Spoke with Steve. He said they have excellent customer service, a quick response time, and reasonable prices.
This review was collected via phone interview by Customer Research Inc.

JK
Jason K.
Lackawanna, NY
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2014 Category: Service
Jason said the staff members from this business are great people. They are great to him. He has never had problems with them. They work with him and his schedule.
This review was collected via phone interview by Customer Research Inc.

MK
Michelle K.
Lackawanna, NY
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2014 Category: Service
Michelle said the business is really great. Her vehicle was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Christopher G., Owner from Don's Auto responded on 11/18/2014

Thanks, Michelle!

Christopher J Grzybowski
Owner
716-825-0676

RS
Rory S.
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2014
They rock!
Don's Auto does excellent work! I only trust them to service my vehicles.

EH
Ernest H.
Lackawanna, NY
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2014 Category: Service
Ernest said they do a good job.
This review was collected via phone interview by Customer Research Inc.

CH
Christina H.
Lackawanna, NY
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2014
great service
Was able to save me money, paid about $100. Less than first est. Had to look at again due to check engine light and they honest that it was something they replaced last wk fixed it and was good to go. Some other places I'm sure would have come up with something else for meto pay for

Displaying Review 121 - 140 of 143 in total