Inspection sheet have to be filled and made available with the bill as a standard. Unfortunately this is only made available if requested prior to service.
It was brought to my attention that we had accidentally scratched the drivers door on his truck. He had brought it by so I could see it and take some pics of it. I had contacted the body shop and sent some pics over to them so they could work me up an estimate for the repairs. I will call them Monday morning and see if they had been able to get an estimate for me and schedule his truck in to get him taken care of. I apologize for the accident and appreciate the patience and I will get the scratch taken care of for him.
Thank you and sorry for the inconvenience, Brian
I reviewed the recent service we provided and all we did was two front tires on the Mercedes. We were not aware about any starting issues you were having. I waited till 10min after 6:00 for your wife to pick up the vehicle and we visited till almost 6:30 and she never mentioned anything about a starting issue. If you're having any kind of issue I would like to please know so I can help you in any way we can. Thank you, Brian Thompson