Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

593 Reviews

100% Would Recommend
Latest Review about 14 hours ago

Reviews


MB
Mike B.
Oklahoma City, OK
Mercedes-Benz C240
Verified Customer
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06/16/2019
Only Place I Trust
These guys are 100% honest and 100% legit. They’ve worked on several cars for me and they are the only shop I send friends to!

RL
Richmond L.
Oklahoma
Dodge Pickup
Verified Customer
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06/10/2019 Category: Service
Richmond said the staff always does a good job.
This review was collected via phone interview by Customer Research Inc.

DS
Daren S.
Edmond, OK
Chevrolet Avalanche
Verified Customer
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06/07/2019
Going the extra mile.
We started bringing our cars to Brian's several years ago. They always get us in as soon as they can. They are so friendly. Last time my husband brought his car in he needed a ride back to work on the other side of town and Brian personally took him back to work. Talk about going the extra mile. Their work is always on point. I would highly recommend these guys anytime!

BW
Bill W.
Edmond, OK
Mercedes-Benz C300
Verified Customer
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06/04/2019 Category: Service
Spoke with Tracy. She said the service is great.
This review was collected via phone interview by Customer Research Inc.

JA
James A.
Oklahoma
Cadillac DeVille
Verified Customer
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05/20/2019 Category: Service
James said he had no problems with his service visit.
This review was collected via phone interview by Customer Research Inc.

DG
Danna G.
Edmond, OK
Mitsubishi Eclipse
Verified Customer
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05/14/2019 Category: Service
Danna said the service was great.
This review was collected via phone interview by Customer Research Inc.

JA
Joseph A.
Edmond, OK
Buick LeSabre
Verified Customer
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05/13/2019 Category: Service
Joseph said the employees went out of their way to pick him up and drop him off.
This review was collected via phone interview by Customer Research Inc.

MD
Mark D.
Edmond, OK
Chevrolet Silverado 1500
Verified Customer
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05/06/2019 Category: Service
Mark said the service was done well.
This review was collected via phone interview by Customer Research Inc.

DV
Donna V.
Oklahoma City, OK
Jeep Compass
Verified Customer
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04/30/2019
oil change
great experience as usual

CC
Cory C.
Edmond, OK
Jeep Liberty
Verified Customer
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04/18/2019
Great service
The guys at Brian’s Auto took great care of us once again. If they weren’t so reasonable , efficient , and knowledgeable my wife might let me buy a new vehicle !

KM
Kathy M.
Edmond, OK
Chevrolet Corvette
Verified Customer
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04/15/2019
Brian's Auto's performance
Once again I got a great response, great service and a great price from Brian. My car had to be towed in and it was found it needed a new starter. Once there, it started right up as if there was no problem. Brain kept it trying to get it to act up with no luck. The car had acted up and it couldn't be nailed down that the started was the problem. Brian stated he could go ahead and put a new starter in; it may or may not be the problem. Could he keep the car longer or could I keep driving it to see if it happened again explaining how a starter can behave. It was pricey to put in a new starter and he didn't want to do that till we knew for sure that was the problem. Anyone else would have slapped a new starter in, smiled and presented me with a bill for 300.00 plus. He explained all my options and didn't want to cost me more cash out of my pocket that I had to lose. So I elected to drive it. Another month passed and it happened again. Had the car towed in and this time she preformed her misbehavior for Brian and we knew definitely it was time for a new started. Brian had my car out in a day with quality products and service. The bill was reasonable and I was glad to pay it. Thanks to Brian I did get to keep my cash just a little long. And I felt that I had a car guy that was on my side that I could trust. As a single women you have a target on your back from repairmen. Brian made my life a little better and a little ore trusting.

JS
Josh S.
Oklahoma
Verified Customer
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04/15/2019 Category: Service
Josh said he liked the service.
This review was collected via phone interview by Customer Research Inc.

RP
Robert P.
Oklahoma City, OK
Lexus GS 350
Verified Customer
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04/12/2019 Category: Service
Robert said the employees were great with scheduling his service. They took care of his vehicle.
This review was collected via phone interview by Customer Research Inc.

RJ
Ryan J.
Edmond, OK
Nissan Rogue
Verified Customer
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04/04/2019 Category: Service
Ryan said the mechanic did a great job and he's very honest
This review was collected via phone interview by Customer Research Inc.

JR
John R.
Arcadia, OK
Toyota Camry
Verified Customer
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04/04/2019 Category: Service
Spoke with Dorothy. She said John seemed to have been happy with the visit.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Edmond, OK
Ford Focus
Verified Customer
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04/03/2019
Always the best service
Brian's Auto always goes above and beyond, from keeping us informed about what's going on with our
car while they have it, to standing behind their work.

GT
Grant T.
Edmond, OK
Toyota Prius
Verified Customer
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04/03/2019
Fast service at a reasonable price.
I have always found fast, good service at Brian's Auto. They are good about working me into their schedule and I feel I can rely on their diagnosis of my vehicles problems and/or routine service.

Verified Customer
Edmond, OK
Ford Fusion
Verified Customer
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03/31/2019
The best service in Edmond
As usual the crew at Brian’s continues to take the best care of my family’s autos and my commercial vehicles , wouldn’t trust any other shop with my autos!

NE
Nancy E.
Edmond, OK
BMW 5 Series
Verified Customer
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03/26/2019
Good, professional service
Brian quoted me the cost of my service, told me how long it would take and when the car would be ready. And it went exactly as promised. I have used Brian’s several times before and I have always been completely satisfied.

CP
Charles P.
Edmond, OK
Ford Explorer Sport Trac
Verified Customer
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03/21/2019
Brian’s Review
Fast friendly service, thanks.

Displaying Review 1 - 20 of 593 in total