Drew Hyundai - Sales

Overview

rating 0.0rating 0.0rating 0.0rating 0.0rating 0.0

0 Reviews


Reviews


CJ
CRAIG J.
El Cajon, CA
HYUNDAI SONATA
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/16/2014 Category: Service
Scratched, unneeded idling, stero
The service department managed to:
1) Scrap a interior trim piece and didn't think I would notice.
2) Left the car idling for 30+ min (I have a dash cam) for no reason.
3) Played Sirius on my stereo at an extremely loud volume

JH
JULIE H.
La Mesa, CA
HYUNDAI TUCSON
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/16/2014 Category: Service
Good initial service - poor follow up
I brought my Hyundai in for a oil change last Thursday and they provided excellant service and conducted a "walk around" and noted items (AC belt) needed on my car. They also put air in my tires (2 front tires needed replacement - slighly balding). Over the weekend, my "low tire pressure" light came on and I went to the gas station to fill it up - the air nozzle would not fit on the low tire and only let air out instead of in. I tried the other 3 tires to make sure that the equiptment was not faulty and the air went in fine for those tires. I contacted Hyundai Service Center in La Mesa and received an "automated" message to leave a message which I did. The service rep who assisited me with my oil changed called me back and left a message - we called back and forth until I finally reached her and explained my problem - very low air in one tire and I can't get any air in it. She explained they were very busy that day but...she will transfer me to the repair shop. The guy who answered was extremely rude telling me that there is no way that they broke the valve since the tire would be flat when I left after the oil change. I once again explained what happened and he dismissed it...once again rudely. So, I did end up bringing it back and the "kind" sevice rep who helped me with the oil change was not so nice anymore - acted like I was bothering her. I am very disapointed with this attitude and the attitude from the repair guy. Its actually suprising since Drew Hyndai prides themselves on GREAT customer service!

ER
ELAINE R.
Spring Valley, CA
HYUNDAI SANTA FE
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2014 Category: Service
Responsive service
Usually great communication, but forgot to call when ready this time. Otherwise, listen to problems owner experiences and try to solve them in a timely manner.

JM
JONATHAN M.
La Mesa, CA
HYUNDAI GENESIS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/25/2014 Category: Service
Michael in service is great. Everything else is OK.
I've leased two Hyundais and although I came to these guys first ended going elsewhere on both occasions due to better deals. However because they're still my local dealer I go to them for service. Michael is a pro.

KJ
KENDRA J.
Spring Valley, CA
HYUNDAI ELANTRA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2014 Category: Sales
great customer service
The car that I want was only available in one color and with other fee's it was too expensive. However it rides well and I made a good choice. Wish for better deals in the future.

BD
BILLY D.
Santee, CA
HYUNDAI TUCSON
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2014 Category: Service
Good People Great Service
you guys are above any other dealer i have delt with in my life.

MM
MICHAEL M.
La Mesa, CA
HYUNDAI SANTA FE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2014 Category: Sales
Outstanding
Outstanding service,great vehicles, this is my 2nd hyundai.

CD
CHRISTOPHER D.
San Diego, CA
HYUNDAI GENESIS COUPE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2014 Category: Sales
Just bought Genesis coupe
Worked with Tim, made the process very easy, no pressure or overall bad sales techniques used. Got the car i wanted for a good price. Would recommend.

ED
ETHEL D.
HYUNDAI SONATA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2014 Category: Service
Employees that care about your concerns.
Everyone has always been helpful when working on my car.

IA
ISMAEL A.
HYUNDAI ELANTRA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2014 Category: Service
Service writer is the best in town
Great service for the customer and fast, thank you Drew Hyundai and thank you Glenn Foster

CB
CHARLES B.
San Diego, CA
HYUNDAI SANTA FE SPORT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2014 Category: Service
Great 1st Service experience
First off, our appointment time was kept, which means a lot as I am very busy, as is everyone. Rick Scavia took excellent care of my first service and answered all my questions. I couldn't be more please. THANK YOU!

RV
REBECA V.
Lakeside, CA
HYUNDAI ELANTRA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2014 Category: Sales
Excellent
The experience was WONDERFUL for us from beginning to end. Mr Dan Fisher was extremely knowledgeable and took a lot of his time explaining everything to us to make us feel very comfortable with our purchase. Ms. Roya Akbar was very friendly and took time to sit and help us make educated decisions on warranties we were adding on the vehicle we were purchasing. We will definitely recommend this dealership to all our friends!!! Excellent service and excellent employees! Very very happy!

ST
SHARON T.
Santee, CA
HYUNDAI SONATA HYBRID
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2014 Category: Service
quick service
Drew Ford/Hyundai always gets my car serviced quickly and even will wash my car if I want it done. Their service department has always been the best in San Diego County. My dad did business with them and I continue the tradition. I have had some bad service from another dealer and I came back to Drew!

IH
IVY H.
Spring Valley, CA
HYUNDAI ELANTRA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2014 Category: Service
great service
Great service and good communication. I am glad I purchased my car at Drew Hyundai.

EH
ELIZABETH H.
Chula Vista, CA
HYUNDAI SANTA FE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2014 Category: Service
Micheal my service agent
I always feel like Micheal to give me the best service and not lie or cheat me.

LJ
LEON J.
Spring Valley, CA
HYUNDAI SONATA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2014 Category: Service
friendliness- promptly
Great service

AR
ALEXIS R.
San Diego, CA
HYUNDAI SONATA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2014 Category: Service
I got there at 7. There was almost no one there.
Great service. Great timing. Great staff.

JM
JERRY M.
San Diego, CA
HYUNDAI ELANTRA GT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2014 Category: Service
Service was prompt. Comfortable lounge area.
Kaitlyn was outstanding, very nice, kind and
efficient. Service was fast.

WF
WILLIAM F.
HYUNDAI SANTA FE SPORT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2014 Category: Service
First service
Service department was excellent! The car was ready before promised and the work done right.

DW
DEBS W.
Boulevard, CA
HYUNDAI ELANTRA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2014 Category: Service
No Problems
Excellent service

Displaying Review 1 - 20 of 51 in total