By MATT W. in West Seneca, NY
Had to reschedule an oil change/tire rotation. Was able to make that happen and get me rescheduled in a timely fashion. Texted me when the vehicle was done for pick up and texted a couple days after the appointment to make sure everything was good with the work that was done.
By DONNA T. in Orchard Park, NY
The owner, mechanics, & other staff are very professional and efficient. Our van needed a lot of work due to power steering problems and we were told ahead of time an approximate time frame & estimated amount to be paid so that nothing was a surprise. Everything predicted was very close to wh...more
By CAROLE R. in Orchard Park, NY
Always recommend! I don’t trust anyone else!
By CHRIS M. in Hamburg, NY
Tom and crew did an excellent job as always.
By SUZETTE S. in Cheektowaga, NY
Thank you Tom at Top Gun for your excellent customer service, efficiency and fair pricing. Highly recommend!
By ART K. in Orchard Park, NY
Getting a true diagnosis from fault codes and engine lights can be tricky. But Tom and his mechanics were very thorough to try to boil it down to the right thing. Not doing the “guess and replace” method.
By WENDY G. in Cheektowaga, NY
Wonderful 1st time customer experience. Thoroughly explained problem and cost to repair. Honest! I will be bringing my vehicle back for future repairs.
By FRED F. in Hamburg, NY
Tom is both very knowledgeable and able to explain what the issues are well enough to make anyone understand, regardless of there level of automotive knowledge. Top Gun has been my go to shop for years and I have already recommended them to both friends and family.
By JEAN C. in Hamburg, NY
It was great! So was the dog. Thank you~
By LUIS I. in Buffalo, NY
As always Tom and Jim are excellent in their evaluation and workmanship. This together with their honesty allows one to rest and relax in the result. Thank you.
By DAVE M. in Buffalo, NY
Was having a back brake problem. Tom said worst case scenario it’ll be around $800. Brought the car in and was surprised to hear it was some broken hardware. All said and done $200. I think some other shops would have taken full advantage of that situation and did the full brake job. But Top Gun is as honest as they come. You can trust them and their work. Highly recommend them!
By JOAN A. in Buffalo, NY
Always an easy appointment at Top Gun handled professionally and thoroughly
By SUE G. in Hamburg, NY
Customer Service is Absolutely Fantastic!!! My van was inspected & serviced in an extremely timely matter. Honest, FAIR pricing & can't say enough of the Customer Service!!! Highly recommend.
By MIKE P. in Buffalo, NY
Fast service, ease of scheduling, & customer satisfaction
By Verified Customer in Hamlin, NY
Service was reasonably priced and fair.