Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

369 Reviews

100% Would Recommend
Latest Review 5 days ago

Reviews


LK
Linnea K.
Hillsboro, OR
MINI Cooper Hardtop
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/22/2018 Category: Service
Linnea said she did not feel the business gave her the best options for service. She probably would not go back.
This review was collected via phone interview by Customer Research Inc.

TC
Tom C.
Oregon
BMW X5
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/20/2016 Category: Service
Tom said the service at this business was not done too fast nor too slow just about the middle of the road.
This review was collected via phone interview by Customer Research Inc.

TD
Teri D.
Sherwood, OR
BMW 5 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/25/2018 Category: Service
Teri said she would definitely recommend this business.
This review was collected via phone interview by Customer Research Inc.

SP
Skylar P.
Tualatin, OR
BMW 3 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/27/2018 Category: Service
Skylar said the work got done, but there was something additional that got done he didn't authorize or know about.
This review was collected via phone interview by Customer Research Inc.

DL
David L.
Forest Grove, OR
BMW 3 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/24/2018 Category: Service
David said the staff were very informative and nice. Jason and Esteban are good guys.
This review was collected via phone interview by Customer Research Inc.

SC
Samuel C.
Forest Grove, OR
BMW M3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/28/2018 Category: Service
Samuel said the staff provided good service.
This review was collected via phone interview by Customer Research Inc.

WM
Wade M.
Oregon
BMW 5 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/20/2018 Category: Service
Wade said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

AM
Aron M.
Saint Helens, OR
BMW 3 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/12/2018 Category: Service
Aron said the employees did a really good job. However, they sometimes do not return his phone calls.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
Auburn, WA
BMW 3 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/29/2017 Category: Service
David said the employees were knowledgeable. They provided pretty good service.
This review was collected via phone interview by Customer Research Inc.

DP
Drew P.
Oregon
BMW 5 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/31/2017 Category: Service
Drew said the staff at this business did a good job. They were quick and the work was reasonably priced.
This review was collected via phone interview by Customer Research Inc.

MH
Manjunaatha H.
Beaverton, OR
BMW 3 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/12/2017 Category: Service
Manjunaatha said this business takes the time to explain what is going on with the vehicle. Sebastian likes to make certain that the customer know and understand the problem.
This review was collected via phone interview by Customer Research Inc.

SB
Santosh B.
Beaverton, OR
BMW 325i
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2017 Category: Service
Santosh said as he was driving in the rain, his windshield wipers just stopped working and he had to pull over. He stated it was a very dangerous situation and that has never happened before. He mentioned it happened, right after his vehicle had been serviced.
This review was collected via phone interview by Customer Research Inc.

MG
Michael G.
Mcminnville, OR
BMW X5
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/27/2017 Category: Service
Michael said he had his vehicle for a long time and had another issue. They are nice guys and he will be back soon.
This review was collected via phone interview by Customer Research Inc.

BM
Brian M.
Banks, OR
Volkswagen Tiguan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/25/2017 Category: Service
Spoke with Linda. She said this business had her vehicle for 2 months, but she thinks they had to get a lot of parts for it. She said she wished she had gotten the vehicle back a little sooner but other than that, everything else was fine. She said she wants to thank this business for getting her vehicle up and running because she knows it was a lot of work.
This review was collected via phone interview by Customer Research Inc.

SB
Santosh B.
Beaverton, OR
BMW 325i
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/07/2016 Category: Service
Santosh said Sebastian is a good mechanic. His brakes are making a squeaking sound when he is driving from the inside. He has not heard from Sebastian since the last time he had spoke with him regarding this issue and has not received a phone call back.
This review was collected via phone interview by Customer Research Inc.

MA
Marcus A.
Beaverton, OR
BMW Z3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/25/2016 Category: Service
Marcus said this business did everything he needed them to do and he will be taking his vehicle back to this facility if he needs any more work done.
This review was collected via phone interview by Customer Research Inc.

CH
Christopher H.
Beaverton, OR
Mercedes-Benz E320
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/24/2016 Category: Service
Christopher said they did a pretty good job.
This review was collected via phone interview by Customer Research Inc.

KS
Kiel S.
Beaverton, OR
BMW 530i
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/13/2016 Category: Service
Kiel said the service was good. He had to have his battery replaced. They tested a few things out and they found that his bumper was missing a part. They did a great job and they did their due diligence.
This review was collected via phone interview by Customer Research Inc.

AR
Anil R.
Beaverton, OR
BMW 525i
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/09/2016 Category: Service
Anil said he had a very good experience.
This review was collected via phone interview by Customer Research Inc.

IS
Ioan S.
Portland, OR
Volkswagen Passat
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/06/2015
Maintenance
A very good grade for the quality of service received.

Displaying Review 1 - 20 of 369 in total