Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

503 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


DM
David M.
Napa, CA
Lexus RX 330
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
David said this business was easy to talk to, and convenient. They were friendly.
This review was collected via phone interview by Customer Research Inc.

CW
Chandra W.
Suisun City, CA
Mazda MPV
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Chandra said it was a very personalized experience. The staff were really awesome and down to earth.
This review was collected via phone interview by Customer Research Inc.

MD
Maria D.
American Canyon, CA
BMW X5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Maria said the employees exceeded her expectations. They fixed her vehicle right away.
This review was collected via phone interview by Customer Research Inc.

CP
Clint P.
Napa, CA
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Clint said the staff are always helpful and willing to accommodate him.
This review was collected via phone interview by Customer Research Inc.

DW
Doug W.
Napa, CA
Buick Verano
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Doug said the staff did a good job. He has no complaints.
This review was collected via phone interview by Customer Research Inc.

AM
Anna M.
Napa, CA
Kia Sportage
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Anna said the staff were very kind, they kept the appointment time, they were quick, they diagnosed the vehicle, made a few suggestions, and were very professional.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Napa, CA
Toyota Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018
Great service
The service Silver Auto Service provides is great at an affordable price. They accommodate to your needs and make every effort to get you going ASAP. I highly recommend this auto shop.

CC
Carlos C.
American Canyon, CA
Toyota Tacoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Carlos said the staff explained what was going on with the vehicle. The communication was great.
This review was collected via phone interview by Customer Research Inc.

DB
Diane B.
Napa, CA
Dodge Durango
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Diane said they were awesome. The customer service and the staff persons were also awesome.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Saint Helena, CA
Mercedes-Benz E350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018
Understanding employees
The employees were so considerate when I brought my car in for an oil leak. I had it fixed before, yet it was still leaking. It turns out that the leak was just residue from the engine. The real kicker was, I dropped my car off at the beginning of the week, and could not pick it up again until Friday, yet they still did not charge me a dime.

EP
Ed P.
Napa, CA
Honda Civic Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Ed said the staff was very communicative, consistent, and performed a thorough diagnosis. They also made time for him, were forthcoming and straightforward.
This review was collected via phone interview by Customer Research Inc.

BH
Brian H.
Napa, CA
Volkswagen Passat
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Brian said this business provided great customer service.
This review was collected via phone interview by Customer Research Inc.

MH
MARIAN H.
Napa, CA
Subaru Legacy
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
Great place
Always enjoy having this group work on my car. They are efficient and courageous.

JS
John S.
Napa, CA
Toyota Tacoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
John said everything was wonderful. He enjoys working with Maui.
This review was collected via phone interview by Customer Research Inc.

AD
Antonio D.
Napa, CA
Nissan Sentra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Antonio said the staff were very good with him, they explained everything, and did a good job.
This review was collected via phone interview by Customer Research Inc.

MM
Michelle M.
Napa, CA
GMC Acadia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Michelle said the business was polite and they got the job done at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

PR
PAT R.
Vallejo, CA
Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
Great Service
I have been going here for a few years and I still have no complaints. Great service as always.

BA
BILL A.
Napa, CA
Honda Civic Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018
Great service with a smile
Maui and the rest of the team always take good care of my car.
I appreciate how well I am treated every time I schedule an appointment

JH
JAMES H.
Napa, CA
Mercedes-Benz E350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
Great customer service
Great work on my car

AC
Angelica C.
Napa, CA
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Angelica said this business answered all of her questions.
This review was collected via phone interview by Customer Research Inc.

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