Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

475 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


TW
Tyler W.
Rossville, GA
Ford Pickup
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/13/2015 Category: Service
Tyler said his vehicle is broken down by the side of the road and he would not recommend this business as a result.
This review was collected via phone interview by Customer Research Inc.

DG
Dottie G.
Rossville, GA
Chrysler PT Cruiser
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/08/2017 Category: Service
Dottie said the business came highly recommended. The vehicle is not totally fixed.
This review was collected via phone interview by Customer Research Inc.

CH
Cody H.
Ringgold, GA
Honda Civic
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/11/2015 Category: Service
Spoke with Kim. She this business did good work, but it was way too expensive.
This review was collected via phone interview by Customer Research Inc.

BC
Bo C.
Georgia
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/15/2018 Category: Service
Bo said he appreciates the overall work. They are very prompt.
This review was collected via phone interview by Customer Research Inc.

RK
Randy K.
Georgia
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/15/2018 Category: Service
Randy said this business generally does really good work, and they're fast. However, they originally quoted him $200, but then when he went to pick the vehicle back up, the bill was $385. They didn't get authorization to run the bill up that high.
This review was collected via phone interview by Customer Research Inc.
Scott T. from Fort Oglethorpe Auto Service responded on 01/18/2018

 I am sorry for the confusion but we called and spoke to your wife about the additional work that needed to be done and she authorized the additional work. We never exceed an original estimate without approval. I will be calling you to discuss this matter and explain. Thanks for the business from the owner Scott Teems.


VT
Veronica T.
Chickamauga, GA
Honda Civic Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/15/2017
Reasonable
Tries to fit you in no matter how busy.

BC
Bo C.
Georgia
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/10/2017 Category: Service
Bo said he likes the quickness of the service. He appreciates them taking care of it for him.
This review was collected via phone interview by Customer Research Inc.

JK
Jacob K.
Georgia
Dodge Charger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/08/2017 Category: Service
Jacob said this business did a good job. They kept him informed and they finished in a timely manner.
This review was collected via phone interview by Customer Research Inc.

RS
Ron S.
Fort Oglethorpe, GA
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/17/2017 Category: Service
Ron said they did a real good job.
This review was collected via phone interview by Customer Research Inc.

SW
Steven W.
Georgia
Nissan Titan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/21/2016 Category: Service
Steven said the price was a little high at this business.
This review was collected via phone interview by Customer Research Inc.

HM
Harrell M.
Georgia
Chevrolet Suburban
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/05/2016 Category: Service
Harrell said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

JH
Joe H.
Ringgold, GA
Honda Element
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/06/2016 Category: Service
Joe said he was happy with the service. However, the air is not blowing as cold as it was before
This review was collected via phone interview by Customer Research Inc.
Scott T. from Fort Oglethorpe Auto Service responded on 07/11/2016

Thanks Joe for the good review. We will be glad to check into the air not blowing as cold.


MH
Marvin H.
Ringgold, GA
Cadillac SRX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/20/2016 Category: Service
Marvin said the work was good, but the cruise control is not working and there is a noise in the steering when he turns the wheel.
This review was collected via phone interview by Customer Research Inc.
Scott T. from Fort Oglethorpe Auto Service responded on 02/23/2016

We want to thank Mr. Hughes for the good review. He has been back to us since the review to check the cruise control but did not mention a problem with steering so it must have settled in and stopped making noise. The cruise control was not working because the power button was in the off position. We are always here and willing to make sure of 100% customer satisfaction. If the steering noise returns be sure to let us know so it can be corrected. Thanks Scott Teems/ Owner.


FC
Fred C.
Fort Oglethorpe, GA
Kia Sedona
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/20/2016 Category: Service
Fred said his experience with the business was average.
This review was collected via phone interview by Customer Research Inc.

LR
Lee R.
Chickamauga, GA
Dodge Dakota
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/25/2015 Category: Service
Lee said he has been going to this business for 30 years and they do a good job.
This review was collected via phone interview by Customer Research Inc.

TB
Tom B.
Georgia
Mercury Grand Marquis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/25/2015 Category: Service
Tom said they did a good job, but the price was a bit high although it was within reason.
This review was collected via phone interview by Customer Research Inc.

CC
Chris C.
Rossville, GA
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/14/2015 Category: Service
Chris said the business explains everything to him, walking him through the process so that even he could understand what they did.
This review was collected via phone interview by Customer Research Inc.

TS
Tom S.
Chattanooga, TN
Chrysler Town & Country LWB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Spoke with Tom's wife. She said the staff were excellent, and were very trustworthy.
This review was collected via phone interview by Customer Research Inc.

DP
Dean P.
Georgia
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Dean said the staff were great. They are honest, they checked his vehicle and charged a fair price.
This review was collected via phone interview by Customer Research Inc.

JW
Jenna W.
Chickamauga, GA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018
Pleased!
As usual, the service was quick, courteous, and thorough. Have recommended Fort O Auto to others!

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