Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

907 Reviews

98% Would Recommend
Latest Review about 16 hours ago

Reviews


Verified Customer
Elgin, IL
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019
great service, resonably priced
great job

RB
Robert B.
Elgin, IL
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Robert said that the place has good service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Gilberts, IL
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019
Bunge's is the best!
Brought my 12-year-old van in for 165,000-mile maintenance and dropped it off. Within an hour, I got a phone call from Bob who told me what things he thought needed to be done, how long it would take, and the cost. I say, ok, go for it. Bob called me again a couple hours later to say they were done. Great customer service, great communication, friendly staff. No messing around. It would be easy to make up problems for a van as old as mine. But all I needed was a new cabin air filter. Thanks, Bunge's, for always taking care of me!

TB
TAMI B.
Elgin, IL
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019
H oil change
Great service, always get my cars done fast.

GS
Gary S.
Saint Charles, IL
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Gary said he has been going to this business for years.
This review was collected via phone interview by Customer Research Inc.

JG
JERRY G.
South Elgin, IL
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019
Always recieve timely attention
Timely, courteous service. I have been a customer for over 20 years.

DB
DOTTIE--GARY B.
Saint Charles, IL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019
great service
The customer service is outstanding. Doug and Bob at the front desk are really nice to deal with. I have never had to return for an issue that they fixed. Meaning they fix it right the first time. We have 5 vehicles and they maintain all of them. Thank you Bungees!!

Verified Customer
South Elgin, IL
Ford Transit Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2018
Great Service
I have dealt with Bunge's for years and have never had a complaint. They are friendly and proficient, and never push unnecessary work. If I were married, I wouldn't be fearful of sending my wife for auto service.

Verified Customer
Elgin, IL
Honda Accord Coupe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/29/2018
Almost always very good, but...
We’ve been taking our cars here for years and while the work is good with fair prices, I was a little frustrated with the past visit... vehicle indicated a transmission flush was needed and they called me to make sure I really wanted to do it but wouldn’t provide an opinion as to whether it was needed. Then the same guy called to tell me the car was ready and in the same breath told me he didn’t want to wait around for me if I would be picking up around 5 pm. Again, the work is good and prices are fair, but we sometimes feel like they’re very short with us, very busy, and don’t really listen to our concerns. Honestly, we’re thinking about going back to Kellenberger, who always took the time to look the vehicle over when it was in for regular maintenance items and let us know what was needed or what might be coming up. These guys seem too busy to do that in our experience.

Verified Customer
Elgin, IL
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2018
Efficiency
From the friendly greeting to the thank you for your business was such a pleasant and refreshing experience.

BH
BETH H.
Elgin, IL
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018
Consistently Good
I've been taking my car to Bunge's for 25 years. The words I would use to describe my experience are: professional, courteous, honest, and fair.

AA
Anthony A.
South Elgin, IL
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Anthony said that the place made his visit convenient and quick.
This review was collected via phone interview by Customer Research Inc.

BO
BILL O.
Elgin, IL
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018
Great service as always!
These people are as honest as the day is long. Good folks to know. They’ll treat you right.

YJ
yvonne J.
Elgin, IL
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Yvonne said they always give good service, they are good in explaining things to her, and trustworthy.
This review was collected via phone interview by Customer Research Inc.

DP
DON P.
Elgin, IL
Honda Pilot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/08/2018
Convenient location and good mechanics
My only complaint was that I had a 7:30 appointment and I got there at 7:30. I received a call later (around 2:00 PM) and was told that they hadn't started yet and car wouldn't be ready till the following day.. I just question why have an appointment. They give me a loaner, so it was not a major problem (except at my age, I had difficulty getting into smaller car).
Staff was friendly.

JA
JENNIFER A.
Union, IL
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
Courteous, professional, friendly staff.
The staff and the mechanics are professional and make me feel that my vehicle is being maintained at a higher standard of safety.

CA
CHARN A.
South Elgin, IL
Dodge Journey
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/04/2018
New Tire Puchase
Purchased tires online. Tried to schedule an appointment, but there was no record as Steve was out. I sent a follow up email as I was out of state for business. I eventually had to call in to find out the status of my order and appointment. Had to schedule for Monday instead of Saturday as planned. Minor headache but the service was very quick and professional.

A
Sandy A.
South Elgin, IL
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Sandy said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Gilberts, IL
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
very friendly and timely service
very courteous, transparent and understanding.

Verified Customer
Elgin, IL
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2018
Hometown Auto Repair
The best thing about Bunges is the honest service that you receive. Down to earth team just wanting to get you back on the road.