Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

390 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 5 days ago

Reviews


JR
Jaime R.
Mcallen, TX
Ram 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Jamie said the business was the best because of their service manager.
This review was collected via phone interview by Customer Research Inc.

BW
Bill W.
Mcallen, TX
Ford Super Duty F-250 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2019
F250's May Service
Great work. Adam's research about the headlights was much appreciated.

JR
JAIME R.
Mcallen, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019
AAA+++ Service
The best and most honest service experience. Had my truck with oversize tires balanced rotated and aligned and the drive is awesome. If you want the best for your vehicle hit these guys up. They have my business.

RV
Roel V.
San Juan, TX
Chevrolet Lumina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019
Roel V.
It was awesome customer service the people that work at primium automotive service are very nice i greatly recommend if your veichle need service take it there they will send u text message of what is the problem with your vehicle and show proof of work how it was before and when there done with the work.

VC
Vangie C.
Texas
Mercedes-Benz GL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Spoke with Joe. He said they do business with them, and they would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

JT
Jesus T.
Mcallen, TX
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Jesus said the staff was very nice, they were precise and did a good job.
This review was collected via phone interview by Customer Research Inc.

RM
Ricardo M.
Mcallen, TX
Acura RLX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/17/2019 Category: Service
Ricardo said the business provided pretty good service.
This review was collected via phone interview by Customer Research Inc.

AH
Adam H.
Mission, TX
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Adam said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CL
Christina L.
Mcallen, TX
INFINITI QX80
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019
Excellent customer service ... Let you know about every charge
Excellent customer service and keep customer involved on the services

RR
Rose R.
Mcallen, TX
Mercedes-Benz C-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2019
Fabulous service, great experience and knowledgeable people
This is a complete auto service. They provide a complete car history and recommendation for service. All info is available online.

RF
Rafael F.
Mcallen, TX
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019 Category: Service
Rafael said he got very good customer service and the staff made things easy for him. The customer service was exceptional, they were courteous and quick. He like the music in the lobby and they offered him coffee and water and made him feel relaxed.
This review was collected via phone interview by Customer Research Inc.

AB
Antonio B.
Rio Grande City, TX
Mercedes-Benz C-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019 Category: Service
Antonio said his vehicle came out good and on time. The services were good.
This review was collected via phone interview by Customer Research Inc.

MM
Marty M.
Edinburg, TX
Chevrolet Colorado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/14/2019 Category: Service
Marty said the staff was helpful and respectful.
This review was collected via phone interview by Customer Research Inc.

JS
Jeff S.
Mcallen, TX
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2019
A Pleasant Surprise!
Ran two vehicles thru for some minor attention. Work was done on time, as price quoted and best of all...with a pleasant attitude from all at PAS!

BH
Brandon H.
Edinburg, TX
Land Rover Range Rover Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Brandon said the staff did a great work and they are good people.
This review was collected via phone interview by Customer Research Inc.

SV
Stephanie V.
Mcallen, TX
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Stephanie said this facility was fast, affordable and the mechanic did a good job.
This review was collected via phone interview by Customer Research Inc.

JG
Joanna G.
Hidalgo, TX
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Joanna said the experience she had was good.
This review was collected via phone interview by Customer Research Inc.

AO
Abraham O.
Pharr, TX
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018
exellent customer service and quality work
I highly recommend this place because of it's top notch customer service and good quality work I have experienced all the times I take my vehicle for service. They truly care about their customers and their honesty is just one of their most outststanding qualities company has to offer.

CV
Cindy V.
Mcallen, TX
Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/21/2018 Category: Service
Cindy said the service was quick. The people there are very nice. She also likes the new system, where they show her pictures of the parts that she needs.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Mcallen, TX
Mercedes-Benz GLS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018
Excellent Service!
Staff was very accommodating. Efficient service and attention to detail. Would definitely recommend to anyone. From water to coffee to the kind attention of the front and back I am a loyal customer.