Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

525 Reviews

100% Would Recommend
82% Business Response
Latest Review 5 days ago

Reviews


CT
Chris T.
Atascadero, CA
Mazda B2500
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/26/2018 Category: Service
Spoke with Dorothy. She said the service was overpriced. Customers tend to think they are reasonable because they offer installment plans. So, they do not have to give money up front. However, the business installed a part that was not necessary.
This review was collected via phone interview by Customer Research Inc.
Jeff P. from Jeff's Auto Works responded on 05/11/2018

Hi Chris and Dorothy. I have made several attemts to contact you regarding this poor review. We only performed a diagnosis on your vehicle and installed a tool for diagnosis purposes only, then removed it. I do not provide payment installments and the estimate for your repair is the price for doing the repair correctly. Please read more reviews on this site. That will give you a better understanding of what a kind character I hold. My customers come to me because I am honest and trustworthy and they won't take their cars anywhere else. If you feel we did something wrong, I would appreciate the courtesy of speaking with you directly about your visit to Jeff's Auto Works. Thank you, Jeff. (805)-466-6525


SP
Steve P.
Atascadero, CA
Chevrolet Camaro
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/22/2018 Category: Service
Steve said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Jeff P. from Jeff's Auto Works responded on 05/29/2018

Thank you Steve.


DV
Dorris V.
Atascadero, CA
Saturn SL
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/24/2017 Category: Service
Dorris said she has some wires that are coming loose. She called this business to ask what it was all about and has yet to receive a call back.
This review was collected via phone interview by Customer Research Inc.
Jeff P. from Jeff's Auto Works responded on 03/01/2017

Thank you for your concern Doris. I hope we satasfied your vehicles needs at your last appointment. We are here to help in any way possible. Thanks again for your understanding.


MH
Melissa H.
Atascadero, CA
Chevrolet Suburban
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/12/2018 Category: Service
Melissa said she is happy with the service she received.
This review was collected via phone interview by Customer Research Inc.

SG
Scott G.
California
Chrysler Town & Country
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2018 Category: Service
Scott said the business provided good service.
This review was collected via phone interview by Customer Research Inc.
Jeff P. from Jeff's Auto Works responded on 09/24/2018

Thank you Scott.


DT
Derinda T.
Atascadero, CA
Ford Ranger
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2018 Category: Service
Derinda said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Jeff P. from Jeff's Auto Works responded on 04/19/2018

Thank you Derinda.


SG
Sherry G.
Atascadero, CA
Honda Civic Cpe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/09/2018
Gong
I have been going here for more than 5 years, love the everyone in the shop, they are super friendly, Jeff is so easy to talk to and he is so very honest.
Jeff P. from Jeff's Auto Works responded on 02/26/2018

Thank you Sherry.


KB
Ken B.
Atascadero, CA
Mazda B4000
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/08/2018 Category: Service
Spoke with Diana. She said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Jeff P. from Jeff's Auto Works responded on 02/26/2018

Thank you Ken and Diana.


TS
Tom S.
Paso Robles, CA
Honda Civic Si
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/23/2017 Category: Service
Tom said the staff were very courteous and professional.
This review was collected via phone interview by Customer Research Inc.

BP
Bob P.
Atascadero, CA
Chevrolet Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/28/2017 Category: Service
Bob said he would recommend others to this business.
This review was collected via phone interview by Customer Research Inc.
Jeff P. from Jeff's Auto Works responded on 10/05/2017

Thank you Bob.


AL
Amanda L.
Atascadero, CA
Nissan Sentra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/10/2017 Category: Service
Amanda said this business was great and did awesome. She already knew what was wrong with her vehicle and they double checked everything out. They had vehicle up and running the same day. They were very cool and they did good. She thanked them for this.
This review was collected via phone interview by Customer Research Inc.
Jeff P. from Jeff's Auto Works responded on 10/05/2017

Thank you Amanda.


BH
Brett H.
Atascadero, CA
Dodge Nitro
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2017 Category: Service
Brett said this business fixed the problem but there was a different problem that showed up after the service.
This review was collected via phone interview by Customer Research Inc.
Jeff P. from Jeff's Auto Works responded on 07/10/2017

Thank you Brett. Please call the shop if there are additional concerns you may have. 805-466-6525


LC
Liam C.
Atascadero, CA
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2017 Category: Service
Liam said this business was good.
This review was collected via phone interview by Customer Research Inc.

CH
Chris H.
Atascadero, CA
Honda Element
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/10/2017 Category: Service
Chris said this business provided good service.
This review was collected via phone interview by Customer Research Inc.
Jeff P. from Jeff's Auto Works responded on 06/16/2017

Thank you Chris.


CS
Carl S.
Atascadero, CA
Nissan 370Z
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/28/2017 Category: Service
Carl said they were polite and prompt.
This review was collected via phone interview by Customer Research Inc.
Jeff P. from Jeff's Auto Works responded on 03/31/2017

Thank you Carl.


TC
Tim C.
Oceano, CA
Ford Explorer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/24/2017 Category: Service
Tim said the service was good.
This review was collected via phone interview by Customer Research Inc.
Jeff P. from Jeff's Auto Works responded on 01/30/2017

Thank you Tim.


JG
Jeremy G.
Atascadero, CA
GMC Sierra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2016 Category: Service
Jeremy said the business did a pretty good job. There were a couple little issues, but they got those worked out and overall he is pretty happy.
This review was collected via phone interview by Customer Research Inc.

JS
Jay S.
Atascadero, CA
Volvo S80
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/16/2016
Jeff is straite forward
He solved my cars problem timely

GO
Greg O.
Templeton, CA
Honda Civic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2016 Category: Service
Greg said he had a great experience at this business.
This review was collected via phone interview by Customer Research Inc.
Jeff P. from Jeff's Auto Works responded on 07/14/2016

Thank you Greg.


JC
Joe C.
Atascadero, CA
Dodge Dakota
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/23/2016 Category: Service
Joe said the employees are really good and thorough.
This review was collected via phone interview by Customer Research Inc.
Jeff P. from Jeff's Auto Works responded on 05/17/2016

Thank you Joe.


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