Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

525 Reviews

100% Would Recommend
82% Business Response
Latest Review 5 days ago

Reviews


CT
Chris T.
Atascadero, CA
Mazda B2500
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/26/2018 Category: Service
Spoke with Dorothy. She said the service was overpriced. Customers tend to think they are reasonable because they offer installment plans. So, they do not have to give money up front. However, the business installed a part that was not necessary.
This review was collected via phone interview by Customer Research Inc.
Jeff P. from Jeff's Auto Works responded on 05/11/2018

Hi Chris and Dorothy. I have made several attemts to contact you regarding this poor review. We only performed a diagnosis on your vehicle and installed a tool for diagnosis purposes only, then removed it. I do not provide payment installments and the estimate for your repair is the price for doing the repair correctly. Please read more reviews on this site. That will give you a better understanding of what a kind character I hold. My customers come to me because I am honest and trustworthy and they won't take their cars anywhere else. If you feel we did something wrong, I would appreciate the courtesy of speaking with you directly about your visit to Jeff's Auto Works. Thank you, Jeff. (805)-466-6525


Verified Customer
Paso Robles, CA
Kia Spectra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
Major Car Problems Quickly Repaired
My car, without warning, stopped on a freeway. It was towed to Jeff's, where I was treated very respectfully by staff. The car's problems were complicated, nonetheless all problems were fixed quickly and at a very reasonable cost. Jeff's has earned my trust...
Jeff P. from Jeff's Auto Works responded on 10/22/2018

Thank you!


MH
Melissa H.
Atascadero, CA
Chevrolet Suburban
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/12/2018 Category: Service
Melissa said she is happy with the service she received.
This review was collected via phone interview by Customer Research Inc.

EP
Ernie P.
Atascadero, CA
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Ernie said the staff at this business did a good job. They were honest.
This review was collected via phone interview by Customer Research Inc.

RL
Randy L.
Atascadero, CA
Toyota Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Randy said the staff at the business are great people and they have good and fair work.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Atascadero, CA
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018
Best place in Atascadero to get your oil changed
First of all scheduling work and reminders about your appointment is handled on line. Shannon always greets me with a smile and expertly takes care of all the paperwork. Jeff makes sure my car receives all the work that it needs. Bring your car to Jeff’s!
Jeff P. from Jeff's Auto Works responded on 10/09/2018

Thank you so much.


GF
Gordon F.
Atascadero, CA
Mazda MPV
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
A nearby help for an obscure repair
Grateful to J.A.W. for tracking down parts to repair our 15 year-old car! Glad to see Jeff's is expanding at his facility. Support this community asset to keep our vehicles in fine repair!
Jeff P. from Jeff's Auto Works responded on 10/08/2018

Thank you very much Gordon.


MC
Mike C.
Paso Robles, CA
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Mike said the service was excellent and he was kept well informed.
This review was collected via phone interview by Customer Research Inc.
Jeff P. from Jeff's Auto Works responded on 10/10/2018

Thank you Mike.


RD
Roger D.
Atascadero, CA
Chevrolet Corvette
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Roger said they were very timely, efficient, and thorough. Everyone really professional, which he appreciates.
This review was collected via phone interview by Customer Research Inc.
Jeff P. from Jeff's Auto Works responded on 10/03/2018

Thank you Roger.


DB
Donovan B.
Atascadero, CA
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Donovan said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Jeff P. from Jeff's Auto Works responded on 10/03/2018

Thank you Donovan.


ST
Shery T.
Atascadero, CA
Mercedes-Benz SL-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Shery said the service was excellent. The work was timely and the staff was pleasant.
This review was collected via phone interview by Customer Research Inc.
Jeff P. from Jeff's Auto Works responded on 09/27/2018

Thank you Shery.


MB
Matthew B.
Atascadero, CA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Matthew said he went in for a smog check at this business. It was best the price in town, according to his research. It went fast and easy. The customer service and the whole process was nice. He liked it.
This review was collected via phone interview by Customer Research Inc.
Jeff P. from Jeff's Auto Works responded on 10/03/2018

Thank you Matthew.


JB
Jena B.
Atascadero, CA
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Jena said the business's service was professional and they communicated well.
This review was collected via phone interview by Customer Research Inc.
Jeff P. from Jeff's Auto Works responded on 09/24/2018

Thank you Jena.


SG
Scott G.
California
Chrysler Town & Country
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2018 Category: Service
Scott said the business provided good service.
This review was collected via phone interview by Customer Research Inc.
Jeff P. from Jeff's Auto Works responded on 09/24/2018

Thank you Scott.


MK
Mike K.
Atascadero, CA
Suzuki Sidekick
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Mike said the business always does a good job and they are quick. The business is willing to work with their customers in order to provide rides to or from their home as well as picking up their vehicles.
This review was collected via phone interview by Customer Research Inc.
Jeff P. from Jeff's Auto Works responded on 09/24/2018

Thank you Mike.


RD
Robert D.
Atascadero, CA
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
Clutch R&R
I got a quote from Shannon, made the appointment and it was done! Jeff’s main wrench (Mike?) removed and replaced the clutch on my 05 Mazda super quick, and of course it was done right. These guys never fail to amaze me.
Jeff P. from Jeff's Auto Works responded on 09/20/2018

Thank you Robert. Steve performed the repairs on your vehicle.


DB
Diane B.
Paso Robles, CA
Lexus IS 250
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Diane said the mechanic is really awesome, and deserves a raise.
This review was collected via phone interview by Customer Research Inc.
Jeff P. from Jeff's Auto Works responded on 09/18/2018

Thank you Diane!


SA
Smokey A.
Atascadero, CA
Chevrolet El Camino
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
El Camino
Jeff and his staff are always friendly and keep all of our vehicles running great. Thanks to all of them.
Jeff P. from Jeff's Auto Works responded on 09/18/2018

Thank you Smokey and Barbara!


SG
Stan G.
San Miguel, CA
Acura 3.0CL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Stan said the service at this business was good, fast and reasonably priced.
This review was collected via phone interview by Customer Research Inc.
Jeff P. from Jeff's Auto Works responded on 09/18/2018

Thank you Stan.


BC
Brandon C.
Atascadero, CA
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018
Maintanence
As long as I'm paying attention and doing what Jeff asks, I've never had to get my car towed into the shop. This seems like a win to me!
Jeff P. from Jeff's Auto Works responded on 09/18/2018

Thank you Brandon!


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