Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

565 Reviews

100% Would Recommend
84% Business Response
Latest Review 2 days ago

Reviews


CT
Chris T.
Atascadero, CA
Mazda B2500
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/26/2018 Category: Service
Spoke with Dorothy. She said the service was overpriced. Customers tend to think they are reasonable because they offer installment plans. So, they do not have to give money up front. However, the business installed a part that was not necessary.
This review was collected via phone interview by Customer Research Inc.
Jeff P. from Jeff's Auto Works responded on 05/11/2018

Hi Chris and Dorothy. I have made several attemts to contact you regarding this poor review. We only performed a diagnosis on your vehicle and installed a tool for diagnosis purposes only, then removed it. I do not provide payment installments and the estimate for your repair is the price for doing the repair correctly. Please read more reviews on this site. That will give you a better understanding of what a kind character I hold. My customers come to me because I am honest and trustworthy and they won't take their cars anywhere else. If you feel we did something wrong, I would appreciate the courtesy of speaking with you directly about your visit to Jeff's Auto Works. Thank you, Jeff. (805)-466-6525


Verified Customer
Atascadero, CA
Ram 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019
Great customer service
Jeff, Steve, and Lauren are awesome. They treat you like family.
Jeff P. from Jeff's Auto Works responded on 05/23/2019

Thank you.


JG
Jeff G.
Atascadero, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019
1
Always the best
Jeff P. from Jeff's Auto Works responded on 05/23/2019

Thank you Jeff.


Verified Customer
Atascadero, CA
Scion xB
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/18/2019
Almost perfect
I loved the front office girl and her adorable dog. Everyone was nice. Completely shocked by the cost of the oil change. Like the most expensive one ever. I would still refer them but not for oil changes
Jeff P. from Jeff's Auto Works responded on 05/20/2019

I'm sorry to hear your disappointment. On our oil changes, we use a factory oil filter, drain plug washer and quality oil. Your car uses synthetic oil, which will raise the cost. We are a locally owned, family operated business. I cannot compete with the quick lube franchises or the dealerships on price. The value in having us service your vehicle is that we follow the manufactures service requirements and are ASE certified, factory trained and will not upsell unneeded service or repairs and have nearly sixty years of experience between Steve and myself. I do appriciate your feedback and are here to help with all of your car care needs. 
   Thank you, Jeff


SV
Suzie V.
Atascadero, CA
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
Spoke with Debbie. She said they got it done in one day.
This review was collected via phone interview by Customer Research Inc.
Jeff P. from Jeff's Auto Works responded on 05/20/2019

Thank you Suzie.


PG
Paolo G.
Atascadero, CA
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
Paulo said the service was great. The business staff were wonderful and Steve got him in and out quickly.
This review was collected via phone interview by Customer Research Inc.
Jeff P. from Jeff's Auto Works responded on 05/15/2019

Thank you Paolo.


JS
Joseph S.
Atascadero, CA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019 Category: Service
Joseph said the service is always great.
This review was collected via phone interview by Customer Research Inc.
Jeff P. from Jeff's Auto Works responded on 05/15/2019

Thank you Joseph.


JU
Jeff U.
Atascadero, CA
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2019
Excellent work, integrity, and customer service
Thanks Jeff, Steve, and Lauren for taking such great care of our cars!
Jeff P. from Jeff's Auto Works responded on 05/06/2019

Thank you Jeff.


Verified Customer
Atascadero, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019
Awesome
Jeff’s Auto Works always takes care of business. They are trustworthy, honest, and always have great customer service.
Jeff P. from Jeff's Auto Works responded on 04/18/2019

Thank you very much Patrick.


SY
Scott Y.
Atascadero, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Scott said the business staff are super nice and competent.
This review was collected via phone interview by Customer Research Inc.
Jeff P. from Jeff's Auto Works responded on 04/11/2019

Thank you Scott.


TG
Tom G.
Templeton, CA
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Tom said they did a pretty good job.
This review was collected via phone interview by Customer Research Inc.
Jeff P. from Jeff's Auto Works responded on 04/11/2019

Thank you Tom.


JB
Jud B.
California
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
Jud said the business is friendly and courteous, and they knew what his vehicle's issue was.
This review was collected via phone interview by Customer Research Inc.
Jeff P. from Jeff's Auto Works responded on 04/11/2019

Thank you Jud.


MT
Mike T.
Atascadero, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
Mike said they are good people and they serviced his vehicle well.
This review was collected via phone interview by Customer Research Inc.
Jeff P. from Jeff's Auto Works responded on 03/22/2019

Thank you Mike.


TM
Ted M.
Atascadero, CA
Jeep
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Ted said the owner does what he says he's going to do and it's done right in a timely fashion. So he has no complaints whatsoever.
This review was collected via phone interview by Customer Research Inc.
Jeff P. from Jeff's Auto Works responded on 03/18/2019

Thank you Ted.


JC
Joe C.
Atascadero, CA
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2019
Went out of his way
I work all day in San Luis Obispo and needed to get my car smoged. Jeff came in on s Saturday just to do this for me.
Jeff P. from Jeff's Auto Works responded on 03/11/2019

Thank you Joe.


BG
Brian G.
Atascadero, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Brain said the business was timely and efficient and had no run around.
This review was collected via phone interview by Customer Research Inc.
Jeff P. from Jeff's Auto Works responded on 03/11/2019

Thank you Brian.


PF
Patty F.
San Luis Obispo, CA
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019 Category: Service
Patty said the business fixed her vehicle very well, and that when she took it in to another facility, that staff didn't know what the problem was.
This review was collected via phone interview by Customer Research Inc.
Jeff P. from Jeff's Auto Works responded on 03/04/2019

Thank you Patty!


GB
Gilberto B.
Atascadero, CA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019 Category: Service
Gilberto said the staff is nice and they did good work on his vehicle.
This review was collected via phone interview by Customer Research Inc.
Jeff P. from Jeff's Auto Works responded on 03/04/2019

Thank you Gilberto.


CB
Charles B.
Atascadero, CA
Chevrolet S-10
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/26/2019 Category: Service
Charles said he had to wait for his vehicle a little longer than he expected.
This review was collected via phone interview by Customer Research Inc.
Jeff P. from Jeff's Auto Works responded on 03/01/2019

Thank you Charles.


CH
Catalina H.
Atascadero, CA
Lincoln MKX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Catalina said the staff provided efficient, in and out service.
This review was collected via phone interview by Customer Research Inc.
Jeff P. from Jeff's Auto Works responded on 03/01/2019

Thank you Catalina.


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