ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 1 day ago
AMBER H. ReScore Review on 10/06/2016
ReScore
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
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After speaking with them about what happened they were very helpful and polite. They inspected my car and resolved the issue.
Vehicle: Kia Sportage
Service Date: 09/27/2016
Review Created: 10/04/2016 06:47 AM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
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I brought my car in for a hub bearing replacement on the front end of my Kia. The very next day as I was coming home from work on I75 my car made a loud noise and something sounded like it was dragging on the highway. I had to get my car towed to my home where I got another mechanic to look at it and come to find out the bolts on my calipers were not replaced or were not properly tightened. I paid almost $500 to get the hub bearings replaced and the next day had to pay an $85 towing bill. I tried to call Monday and no one answered the phone.
Vehicle: Kia Sportage
Service Date: 09/27/2016
Review Created: 10/04/2016 06:47 AM
Steve H. at Hughes Automotive responded on 10/05/2016

Thank you for bringing this to our attention, I hope that after we have spoke and rechecked your vehicle you will continue to trust us with your vehicle repairs.

Steve Hughes 

Chely G. on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Chely said they did a great job.
Vehicle: Ford Focus
Category: Service
Service Date: 04/10/2018
Review Created: 04/19/2018
This review was collected via phone interview by Customer Research Inc.
Ralph C. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ralph said they did a great job.
Vehicle: Ram Pickup
Category: Service
Service Date: 04/16/2018
Review Created: 04/17/2018
This review was collected via phone interview by Customer Research Inc.
CAROL N. on 04/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change "
Awesome people...courteous,friendly.. I highly recommend this place.
Vehicle: Ford Escape
Service Date: 04/13/2018
Review Created: 04/15/2018 01:44 PM
DEVONA / JASON D. on 04/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest people"
The people are honest, fair, and communicate with the customers. We feel welcomed every visit. They always do great work in a timely manner! They are friendly and take care of their customers!
Vehicle: Chevrolet Silverado 1500
Service Date: 04/13/2018
Review Created: 04/14/2018 06:24 AM
TERRY S. on 04/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Feedback for car repair"
It is difficult to find a repair facility that can be trusted, however, WE have found Hughes Automotive to be honest and fair while doing quality work. This is a quality business that YOU can trust.
Vehicle: Toyota Camry
Service Date: 03/27/2018
Review Created: 04/12/2018 06:39 AM
David S. on 04/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
David said they did a good job.
Vehicle: Chevrolet HHR
Category: Service
Service Date: 04/07/2018
Review Created: 04/09/2018
This review was collected via phone interview by Customer Research Inc.
DAN and CINDY W. on 04/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always courteous and knowledgeable service!"
Can always count on Hughes Automotive to provide the best service! Thanks for the recent work on my van!
Vehicle: Dodge Caravan
Service Date: 04/05/2018
Review Created: 04/07/2018 05:22 AM
Joseph L. on 04/07/2018
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Joseph said the service was good.
Vehicle: Ford Focus
Category: Service
Service Date: 04/05/2018
Review Created: 04/07/2018
This review was collected via phone interview by Customer Research Inc.
BRIA F. on 04/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service "
Thank you for the excellent service.
Vehicle: Honda Accord Sdn
Service Date: 04/04/2018
Review Created: 04/06/2018 03:31 AM
Kathy B. on 04/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kathy said the business did everything she asked them to do, and did a good job.
Vehicle: Kia Sedona
Category: Service
Service Date: 04/04/2018
Review Created: 04/06/2018
This review was collected via phone interview by Customer Research Inc.
Lisa W. on 04/06/2018
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Spoke with Taylor. She said the business' prices and people are really helpful.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 04/03/2018
Review Created: 04/06/2018
This review was collected via phone interview by Customer Research Inc.
PAUL/MAUREEN P. on 04/05/2018
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"Honesty, reliability, good customer service"
The guys are professional when you ask her opinion on something they give you a good honest opinion and they provide extra service by checking on outstanding warranty items and recalls and my overall experience with them has been very very good when they give you a quote it is very close to the final bill when you get billed there are no unplesdant surprises. My final bill was less than I expected!
In
Vehicle: Dodge Journey
Service Date: 04/04/2018
Review Created: 04/05/2018 04:35 AM
Patrick D. on 04/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Savanna. She said they have had no bad experiences with the business.
Vehicle: Lexus ES 330
Category: Service
Service Date: 04/02/2018
Review Created: 04/05/2018
This review was collected via phone interview by Customer Research Inc.
DAVID W. on 04/04/2018
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"They had the car too long. The front tires were $100.00 and the rear tires were close to $200.00. They did not consult me about the cost of the rear tires. I would have went with a more inexpensive tire altogether."
They need to consult their customers before installing another tire that is almost twice the price of the first two. The service is good but call the customers before obtaining a expensive tire.
Vehicle: Ford Mustang
Service Date: 04/03/2018
Review Created: 04/04/2018 08:01 PM
Shannon D. on 04/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Shannon said she has started bringing a second vehicle in to this business. The staff is always very pleasant, gives her the best deal, does an overall awesome job, and it doesn't push her around. She has already recommended this business to quite a few people.
Vehicle: Nissan Sentra
Category: Service
Service Date: 03/31/2018
Review Created: 04/04/2018
This review was collected via phone interview by Customer Research Inc.
TINA L. on 04/02/2018
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Rude people."
My husband and i went there today to get an alignment , after 1 hour the service guy came in and said he couldnt do it because it had a bad wheel bearing and the upper and lower ball joints were bad, my husband told him that he had just replaced the ball joints and the guy was rude and said that they must have been cheap parts, it seems like everytime i had been there they find something wrong.
Vehicle: Dodge Dakota
Service Date: 04/02/2018
Review Created: 04/02/2018 08:01 PM
LARRY C. on 04/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy oil change"
My oil change done just in a timely manner.font desk checkout very helpful.
Vehicle: GMC Sierra 1500
Service Date: 03/31/2018
Review Created: 04/02/2018 07:43 AM
ANDRE S. on 03/26/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always helpful"
I love going to these guys! They are always helpful, very knowledgeable and always honest.
Vehicle: Chevrolet Impala
Service Date: 03/02/2018
Review Created: 03/26/2018 09:53 AM
ROD OR ALICIA C. on 03/25/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome Place"
I always get great service for my vehicles. Cid, Ken, Scott and everyone else there are always helpful to me.
Vehicle: Toyota Tacoma
Service Date: 03/24/2018
Review Created: 03/25/2018 05:31 PM
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